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    Baptist Health Urgent Care | Kendale Lakes

    2.6 (19 reviews)
    Open 9:00 am - 9:00 pm

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    10 months ago

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    2 years ago

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    1 year ago

    Very slow and unorganized. Waiting and waiting and then they sr t in the nurse practitioner. Terrible! Go somewhere else.

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    3 years ago

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    8 years ago

    If you have a cold or fever, sure come here. Anything else more severe, go to a specialist. They won't know how to help you.

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    Baptist Health West Kendall Baptist Hospital - Thank You, nurses, and Doctors   6/25/25 Room 3203

    Baptist Health West Kendall Baptist Hospital

    2.6(166 reviews)
    3.0 mi

    I am writing this review while still admitted in the maternity unit. While my experience with the…read moresurgical team during my scheduled C-section was excellent--my OB-GYN and the operating staff were truly outstanding--the level of care on the maternity floor has been deeply disappointing. After being transferred out of recovery, the quality of care significantly declined. Aside from one attentive night-shift nurse, the majority of the nursing staff and support team have been largely unresponsive. Routine check-ins are minimal, and I have often had to call repeatedly to request updates, medications, or assistance. As a new mother, I expected guidance and support, particularly with breastfeeding, but there has been little to no proactive education or hands-on help provided. In other hospitals, staff typically introduce themselves during shift changes and ensure patients feel supported--this has not been the case here. Additionally, basic aspects of care have been delayed or overlooked. Meal service has been consistently late, and important postpartum care, such as fundal checks, was delayed for hours until I specifically requested it. My surgical incision has only been checked once during my stay, which is concerning. To make matters more difficult, my newborn required transfer to another hospital's NICU. While I understand there may be policies in place, the inability to transfer with my baby as a first-time mother caused significant emotional distress. Keeping mother and newborn together whenever possible should be a priority. Overall, while the surgical experience was positive, the postpartum care on the maternity floor has been extremely poor. This has been a very stressful and disappointing experience during what should be a meaningful and supported time.

    The care the staff the patience the food!!! Everything was…read moreA1!!! I was out of town for a procedure and had to go there for a sickness and they treated me soooooooo good. Top Quality Care yessssss Top Quality food yessssss Top Quality Care yessssss Thank you for taking care of me

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    Baptist Health Urgent Care | Kendale Lakes - urgent_care - Updated May 2026

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