Blown away - Thank you Charlie Parker…read more We had a wonderful week at the Four Seasons Hualalai and wanted to thank you and your team for such a memorable stay. The resort is absolutely beautiful, and the customer service is truly exceptional. Everything feels clean, fresh and very well maintained. We really enjoyed our dinners at Ulu and Beach Tree, both of which were excellent. Our room had a bueatiful view, and the gym was fantastic, with just about everything you could want. Most importantly, your team went above and beyond to make us feel special and accomadated throughout our stay. It's the little touches and attention to detail that really make a difference. Thank you again for a wonderful experiance. We look forward to returning!

The grounds here are beautiful. At night the ambiance feels magical. The spa and fitness facilities…read moreare lovely with tons of equipment, saunas, steam room, cold plunge, hot tub, a giant lap pool. The hotel has plenty of pools and restaurants but the chair management at the pool could be improved. It seemed like guests would reserve their chairs early and the chairs were not turned over once they left. We would walk by and see tons of towels showing chairs were claimed but no one in sight. The only pool that you are able to easily get a chair at is the spa fitness center pool. If you want a safe / easy snorkel option, they have a snorkel pond; King's Pond is 1.8-million-gallon carved lava rock aquarium with tropical fish and spotted eagle rays.

The Kona Beach Bungalow is a luxurious-ocean front family friendly place located in the heart of…read moreKona, just 20 minutes from the airport. Our host Jill was very helpful, she gave us great recommendations on where to eat and what to do on the island. This place has everything you and your family will need, all you have to do is pack your luggage and buy your tickets. We are definitely looking forward to stay here again. Thanks a lot for everything we had an amazing time.

Absolutely fabulous experience ! We were 17, and had a blast. The property is excellent and the…read moreservice wonderful !

Love this older hotel and always have a wonderful time there. The setting is amazing and right on…read morethe water over the rocks. It does have a few quirks as it is older, but the setting is something never to miss. Great bar and restaurant on site and love the Mai Tai's. Also, the Gecko's are fun to see on the leaves and the Plumeria's are so sweet smelling. Staff is great as well. Aloha, Helen and Tor

We Island hopped here for a night and decided on this resort. It is located in a very convenient…read morespot. It's very walkable to shops, restaurants, and coffee shops. It's located on the Waters edge so it's just right on the coastline with the best views of the ocean. They have their own restaurant/bar. I've had their food and drinks and it worth it. The ground are really nice too. Check-in was easy and friendly. We were in the lagoon Towers. I believe they're still doing construction because they had materials outside the buildings. The rooms were a good size. Could use some updating/maintenance the overall they were clean. We had a enjoyable stay

Great location and friendly staff, definitely would stay here next time we are in Kona…read more Patty 9/15/26

The resort itself was very nice. The grounds were extremely well kept, the décor was fitting for…read morethe property and tastefully done, and overall, for a Marriott property, I was impressed with the appearance and amenities. Unfortunately, the customer service was a major disappointment. I agree with Kwan's Yelp review on that matter. During our stay, one of my shirts accidentally went over the balcony and landed on a roof below. I called the front desk and asked if someone could retrieve it. No one ever followed up with me. I called again the next day and was told that it would be retrieved, yet once again, nobody followed through or delivered it to my room. I ultimately left without the shirt. That should have been a very simple request to resolve. The first night, the smoke alarm in our room began flashing an extremely bright white strobe light periodically throughout the night. It was bright enough to illuminate the room and was very disruptive to our sleep. I contacted the front desk and was told that this was "normal" and that they could not do anything about it. The following night, the exact same thing happened. This time I recorded it and showed the video to a manager. He appeared genuinely baffled by how intense the flashing was. Clearly, what we were experiencing was not something that should simply have been dismissed as normal. I also had an interaction with one of the front desk employees whose response and demeanor were noticeably grumpy. It did not appear to be personally directed toward me, but it certainly did not reflect the level of hospitality I would expect from a Marriott resort. There were several positives. The Honu breakfast was good, the bar was enjoyable, and the pool and spa were great. The resort grounds were probably one of the strongest aspects of the property. The bed, however, was quite hard and uncomfortable for my preference. I have stayed at many Marriott hotels and resorts over the years. This property has a lot going for it physically, but the service side needs significant improvement. A beautiful property can only carry the experience so far. Better communication, follow-through, and hospitality from the front desk staff would have made a substantial difference in our stay.

It's almost one-year to the day that my husband and I arrived at Holualoa Inn for our honeymoon and…read moreI'm realizing that I never left a review. This place was absolutely dreamy and the staff was so kind. We stayed in the cottage and really loved the privacy it offered. We had our own spacious lanai to watch the sunrise each morning. Breakfast was delicious and fresh. They made special accommodations for us vegetarians which I greatly appreciated. Coffee was so good and the view from the dining table was breathtaking. As far as location, you're definitely a little off the beaten path which is what we wanted. There are some small shops and restaurants to walk to, but for the most part you'll probably be hopping in your car to head to the beach and busier parts of the island. Hawaii is meant to be explored, no matter what inn or hotel you decide to make your home base. But Holualoa Inn is truly magical and I'll never forget my time there.

Great new place in the charming town of Holualoa! This has everything atmosphere, excellent food…read moreand wonderful service! The menu is small but said they gain items to their menu. The staff was all so friendly. The garden area was so elegant and charming. Cannot wait to go back!

We stayed two nights before going to the Volcano Park…read more Our first two nights, were at Unit A38 upper level; it was spacious and very clean. And two more nights before leaving at 48A. upper level. For the same money as above, they gave us a smaller unit, but each room had a small color TV. My smaller room had mold on the shower wall. Grounds: beautiful with plumeria everywhere. Swimming pool and jacuzzi were fine and clean. Customer service: excellent. Four stars because the last two nights were at a smaller room with moldy shower wall.

Fraud alert! Be careful with this resort's sales representatives…read more After a long flight, we arrived at the hotel expecting a quick check-in and a warm welcome. Instead, we were pressured into attending a sales tour for their new property development. The salesperson repeatedly tried to convince us to sign up, despite our hesitation. We were told the $40 credit card charge was only a temporary authorization to hold our spot, with no actual charge, and that we could cancel at any time without a fee. The salesperson also took a copy of our credit card. The next day, we called to cancel because we were tired. I specifically asked whether the $40 would be refunded. After repeatedly trying to convince us to keep the tour, the salesperson finally confirmed that it was canceled and the money would be refunded. However, a $40 charge actually appeared on my credit card statement, and we still have not received a refund. We came here to enjoy our hotel stay--not to be pressured into buying a condo. This was an extremely aggressive and misleading sales experience. Be very careful before giving them your credit card or agreeing to their property tour.

I was just in town for a day before heading to the other side of the island for a family event…read more I choose this hotel because of their high Yelp rating. I was not disappointed! Upon arrival, I was warmly greeted! My room was on the 2nd floor, and it was a contactless room. The room was super clean! The lanai had an oceanfront view! There was a fridge, and microwave and a little wet bar area (nice amenity, although I did not need on this trip). The only thing I noticed, was that there was no TV. Which I rarely see at a hotel. Funny thing,, is that I never watch TV while traveling lol! There is a pool with seating. Overall, this was a very good choice! I would definitely stay here again!

The perfect welcome to the Big Island. Boutique-ish and cozy right on the ocean. Went to sleep…read morewith waves crashing feet away from ground floor lanai, woke to a whale breaching just off shore. Nice little swimming pool and patio area. Close to markets. Free parking. Loved it!

The friendly service from the staff in the Voyager lounge, particularly Kealana was wonderfulread more

we got the V/47 experience and everytime we went for the free breakfast and drinks the staff went…read moreout of their way to bring a smile to our face. Thanks Tessa, Pua, Fred, Zach, Braulio, Kainos, Kealana.

Gorgeous, upscale, relaxing resort. Imagine riding a bicycle from your room to the beach, getting a…read morePina colada from the outdoor bar, and watching a dreamy tangerine sunset. The Moana restaurant has gorgeous views either inside or out. The staff is very friendly and accommodating. The strawberry and tomato salad was sublime, but to be fair I only asked for it with tomatoes. So, in actuality, the tomato salad was sublime. Their steaks are wonderful as are their fish dishes. The mushroom risotto is a must get! The drinks from the bar were perfect as were their teas and coffee drinks. We ate here many, many times and none of us had a complaint. A must go!!!!

Kona Village knows how to spoil their guests. They thought of everything. What I would remember the…read moremost is having access to bikes all over the resort to ride as we please. Leaving coconut outside our door as "Do Not Disturb" signal to housekeeping. Huge gym that nobody seems to use. Fresh fruit every morning. Blacksand beach filled with fishes. We saw eels, large bright colored fishes, sea urchins, crabs, sea cucumbers, and clams without even going into the ocean. We would return in a heartbeat to stay here again. Staff were excellent and they took good care of us. Highly recommend!!

I have used Boundless Hawaii for 2 years to manage my condo in the Mauna Kea resort, Waiulaula…read moreJ202. I am in the condo now on vacations and to add new bedding. I found my condo immaculate, freshly cleaned carpets and all the amenities in place. No repairs were needed, so I spent my time enjoying the perfect weather in Hawaii. I will continue to use Boundless Hawaii and find Nick to be delightful to work with, he returns calls very quickly.

A company that kept most of our deposit after I had professionals scrub the house from literally…read moretop to bottom, and they didn't even return enough of my deposit to pay the cleaners. They blamed damage on us that was there from previous tenants, and I have pictures and emails to prove it that they repeatedly ignore. The owner of the house CHERYL is putting it up for sale and wants the money to fix her unlivable house full of termites that they would not do anything about. This company is just helping her keep what is ours. During our walk through it was even discussed how a door was damaged when we moved in and they charged us $463 for a closet door!!! I have pictures showing a bathroom drawer when we moved in with used floss, roaches, and hair. Termite poop on our bathroom counter, black mold in the washing machine I tried to scrub. Broken kitchen tile when we moved in. We left the house cleaner than We received it. Lived with a house full of termites that they would not deal with. Boundless said one thing at my walk through and then charged for things never mentioned and damage from before we moved in.