Adult grandchild in mental health crisis today. He arrived by uber intoxicated seeking help from…read moreBanner Behavioral. He had an appointment. Unfortunately, they could barely wait for my arrival to guide us out of the office. Would not answer questions as J. quickly walked away. My grandson was in complete distress, intoxicated. I was pleading for them to help him. Insurance was approved, but they just walked away and we had useless paperwork to seek help elsewhere. Banner Behavioral not the caring company they like to advertise. Image is everything to their reputation with absolutely no value to the patient. So unfortunate for the entire community.

my adopted son age 11 has been transported there many times for unsafe behaviors for danger to…read morehimself and others. we have lost count but I think he's been there at least 7 times. Most recent he was discharged after a week, his team of 5 professionals argued that this is not best for his safety or others. one week later we had to call 911 to come once again to our home for him trying to hurt himself and others. The case manager at thunderbird, only goes by what they see..they do not listen to all the professionals that he sees regularly outside the hospital environment. at the hopsital it is like a vacation for him- screen time, no homework, no chores. LIFE IS GOOD no wonder no behaviors. they get to choose what they eat every meal. Then he comes home with all these presents he got there. How is this in anyway helping him. This is teaching him the wrong thing- when I act out I get a VACATION and lots of rewards.

I would like to give special thanks to Dr. Vanessa Miller. My battle with diverticulitis has led to…read morea few surgeries over the last years. Every time I engage with her, she is very professional and has true concern for my health. She is very personable and has an excellent work ethic. I'm not just saying this from one experience. She saved my life and has given me the opportunity to live a normal life again. I trust her judgement and expertise which I don't find east to do nowadays. I would like to personally thank her for everything she has done for me. If you ever have the need for abdominal surgery, I would seek he out. Thanks again for all you have done for me and my health!

The communication from the start of this process has been phenomenal. The f/u on their side has…read morebeen Top Notch! Ashlee the Receptionist was very cordial, thorough and energetic, what a great person to deal with upon entering this facility. Admin was completed in a timely & thorough manner. Now the wait time till actual procedure. You can just about set your watch on their schedule so Efficient-WOW! Special shout out to; Registration: Ashlee Pre-Op: Ida OR RN: Kim Recovery: Christina Nurse: Jeanette Anastasia: Dr Jordan NPR: Michael Dr. Drace is phenomenal, kind, considerate, professional, caring and very thorough. Highly recommend this facility and Staff. THE BEST!

I have been going to MD Anderson for about 9 months now. Excellent work regarding the cancer…read moretreatment and the staff. I am now starting radiation therapy as the last leg of my journey. I see Dr Clayton who is amazing . They have two great techs that I see daily who have been so supportive and helpful. But the kindness they have shown is so inspiring and appreciated. Makes having to go through this easier and yes happy. You don't think about being happy but you are,

I see the positive reviews are mostly very old. My experience was very different, from a doctor who…read moreexpected me to strip off my top and bra in front of her without gown or privacy to no follow-up with me for almost seven weeks after radiation treatment ended. In the middle I was called by someone named Vonda from the Boswell office who tried to get me to continue with my 2024 health insurance into 2025 for their convenience, using various lies involving illegal practices she said were employed by new insurance companies. Then I endured a painful "simulation" without information regarding what to expect, music, blanket, or, most importantly, regard for my slightly dislocated shoulder joints. No alternative to standard positioning was offered or tried, and I was treated like a child. Be advised there are no female technicians at this site, so women with breast cancer have to be subjected to rough handling and breast manipulation by males. After another two hours of attempted positioning for treatment in a painful position due to my shoulders, I had still had no radiation treatment. I then transferred to the Boswell location, and was very effectively and compassionately cared for by a radiation therapist named Danielle, who completed the treatment very efficiently.

I want to thank everyone for the great job from admitting my wife in her critical moment the…read moreemergency room staff being fast and on their toes monitoring every beat of her heart the icu staff taking care of her watching her vitals THANK YOU FROM THE BOTTOM OF MY HEART

If I could give zero stars to my ER experience that would be more than generous. This nonsense of…read moreleaving patients on a cart in a busy hallway is so demeaning! The only nurse who deserves a 5 star rating is Donna on day shift. She genuinely cares.

Slow slow slow! Had an appointment had to wait 55 min for blood draw. Keep in mind this is at 7…read more:30 am before they have time to fall behind and I had an appt. When I asked about the wait they just said we're really busy. Then they came in waiting room did a cattle call of 5 of us and then took us to another waiting room where I sat another 7 min wait. Since I'm on a roll the lab tech kept calling me "love" Sorry to complain just super frustrated.

They're just OK most of the time. Neither the staff, doctors, locations, procedures, or anything…read moreelse about Village Medical impressed me. Fortunately I live a preventative lifestyle and don't need their care. For very basic testing they are adequate.

Dr. Mitchell and get staff are awesome. She takes the time to listen and completely understand what…read moreI am saying. She always does her best to make me feel better.

Best naturopaths on the west side, if not the entire Valley! I've been to my fair share of…read moretraditional doctors and never got the level of time and concern as I have here. Dr. Mitchell is the best, hands down. She really is concerned to find the root of the problem and ready to take it on. While most doctors act as though they don't have the time for you, Dr. Mitchell will always take plenty of time and you never feel as though you are being rushed out the door for the next patient. The entire staff here is like this... positive, up-beat and friendly. Even those at the front desk always great you with a smile and appear to genuinely be glad to be there.

I've been coming to Sherry since I was little, I'm now in my 20's and couldn't imagine going to…read moreanyone else! I highly recommend coming here!

Good luck getting an appointment. You'll call her, she won't…read moreanswer. You might get a reply days later and when you do speak with her she'll seem most uninterested in what you have to say. You can text her too, but she won't reply for days. She scheduled me for an appointment at 5am one time. I showed up but she didn't. If you don't want to see me, just say no. No need to schedule me to stand outside your office waiting to be mugged.

This place is SO sketchy. Since you can't pick your ER doctor, I was stuck with one from their…read moreoffice. They will not offer patients without insurance ANY sort of cash pay discount unless you sign an attestation paper saying you make less than the Federal Poverty Guidelines. However, you have to certify and acknowledge "UNDER PENALTY OF PERJURY" (yep, that's what it says) That you fall under that category. All for a measly 15% discount. I called and asked if there were any other way to get a discount otherwise and she said I can just sign the paper because they "don't actually look into it." Hmmm I'm pretty sure I don't want fines and jail time for this and you have my signature sooo..... Also they have 2 complaints and are not certified by the BBB. Next time I'll ask if the doctor is associated with this group and just leave.

Last summer I broke my arm in three places and it was literally hanging off my shoulder. At the…read moretime I was working for a large employer with excellent HealthCare coverage. I was transported to Banner Thunderbird where I received subpar care in the emergency room. I was given medication and sent home to be seen later by an orthopedic surgeon. The emergency room was covered. The ER doctor was not covered and billed me for $2608.98. My insurance company which is United Healthcare negotiated my bill down to 1,517.82. I have in writing that I was to pay $400. I have a statement of benefits from both my insurance company and from the ER doctors. My account is now in collections. The collection agency will not accept the negotiated fee but is insisting that I pay $1,517.82. As of January 1 Arizona has an active but no surprise bill act so this would be an illegal practice. This bill was enacted to prevent things like this from happening to people like me. I had no idea who was in network or out of network. Nobody asked at the time and nor would I have been able to call around for a doctor in network. Very shady business practices.

**MAKE SURE YOU MAKE A APPOINTMENT**…read more I cannot stress that any harder! Walk ins are great and they do accept them YES! But they see appointments first there might be a very long wait here. I had the lovely privilege to hear clients arguing with the front office staff here. Heard the provider yell I'm the only "f***ing one here" at coworker I understand a hospital to clinical side can be hard but everyone from the clients and staff need to just do better. Front staff were pleasant and asked firmly if I had an appointment as they were behind, and that walk in wait was closed because appointments were 2 hours behind.

Excellent customer service service. From the moment I stepped into the front waiting room to the…read moremoment I left the facility and the subsequent calls, I felt the professionalism was exceptional. I don't think I will ever experience another facility quite like this.