By far the best storage facility I have ever used, It is remarkably clean and tidy, and I always…read morefeel secure there. Last night, with a quick, simple phone call they offered me two units as backup/overflow in the event I couldn't fit everything into my existing unit. Great folks and great facility.

Taylor is fantastic she is very understanding and has great communication and is always so nice and…read moreprofessional I definitely recommend this place to anyone who is looking for a storage place! Also it's super clean in and they have A/C units and non A/C units!

I called to determine if what I needed was available. I received a response and several emails from…read moreRanch House. They didn't have what I needed but they were responsive and the prices were more than fair.

From the owner: The Ranch House Storage self storage facility provides ease of access and peace of mind. Our…read morefacility is kept well-lit and secure around the clock. We offer climate-controlled storage units, and select units feature carpeted floors to provide additional protection for antiques and other valuables that you want to keep off the concrete floors. Our self storage facility is protected by redundant camera systems, and immediate access to support is available via call buttons on gates and doors. Trust that your belongings are safe with us thanks to our climate-controlled storage units and state-of-the-art security. You deserve a top-of-the-line self storage experience complete with top-of-the-line storage units. At Ranch House Storage, you will get just that.

Mother Nature played havoc on RecNation RV & Boat Storage in Aledo, TX with a terrible ice storm…read morerecently. There were roof problems in some units, mine included, and the staff, particularly Mikeulyn, has been enormously helpful. It is difficult for me to visit the site and she has helped arrange movement of our 3 units contents to new units that were not damaged in the storm. A big hats off for Mikeulyn and also for Vanessa, in their corporate offices, with helping lock on the new units too. I will continue to keep my things stored there for a long time. If you are on the edge about where to store YOUR stuff, this is a great place!

DON'T USE RECNATION! RECNATION WILL OVERCHARGE YOU AND RIP YOU OFF!! This is a part of…read morecorrespondence with them when I moved out because they'd been overcharging me, refused to correct it, and then have been harassing me since. I moved out and cancelled my lease because I was already being severely overcharged by your company. For a long time I was being charged $209+tax. When I called your office to point out to you that I was being overcharged based on the pricing listed on your website, I was told that my pricing would not be lowered to your advertised price, and only reduced to $190. The current advertised price for the same exact enclosed space that I had, is for $153 per month, and it very clearly states NO OBLIGATION. It does not say that it is a move in special, or limited time offer, or only applying to new move-ins. Still a full $37 per month over your current pricing. I have been charged substantially more than your current pricing. It also appears I have been being charged a $12 per month "protection fee" which I only realized recently. Apparently your website does not show itemized billing on demand, and it is also not allowing me to go back and look at previous statements for itemization. I finally found some previous invoices in my email. When I noticed that, I initially thought it was for the physical security on premise, which was apparently installed and being monitored by an unlicensed security company. After some digging, I found out I'm being charged for some sort of a protection plan because you did not have a copy of my trailers insurance on file. I have had insurance since I bought the trailer in 2019. So in addition to being overcharged on the monthly space, I've also been overcharged by that $12 per month. That "protection fee" did not appear until AFTER I called in to discuss being overcharged in the first place. I consider that being charged a retaliatory fee for raising the issue. And since the optimization is not available on your website, it appears that you were intentionally trying to hide that from me. I have never received a notice that that fee was going to be charged to me. I have also not been sent a physical invoice since these changes were made, which also tells me you were intentionally not wanting to show me that fee.

Had a lot of help from the staff transferring from one unit to another the place is kept a very…read moreclean and the service is really good

This is a great location - very convenient and Jammie, the office manager, is always willing to…read morehelp any way she can.

There is new management since the review that someone wrote two years ago…read more There is a sweet young couple that run the place and also the U-Haul business. They have the best customer service ever. I have a storage unit there and they keep the aisles clean and free of nails and of things things that will pop your tire. Dennis literally runs out to hook up your rented trailer and always has a smile and a can do attitude. His wife in the office equally has the same attitude and smile when you go in. And these people are genuine. Not just pretending because you are a customer. They genuinely care about you!

I have had two rooms there for about a year. The rates were reasonable enough but they are going up…read moresoon. It started out ok but since we started seems to have gone downhill quite a bit. The lights going into the hallways from both directions are never working so you better bring a flashlight if you get an inside storeroom. The place is VERY dirty. Always trash on the floor in the halls including on more than one occasion, a condom. Sometimes I recognize the trash from a time I was there before. Lots of cobwebs and bugs in the hallways and storerooms. I have been bringing my own peppermint spray to discourage rodents and it seems to work. The people in the office are nice enough if you can catch them there, which is sometimes difficult. I understand the need to have a lunch break but I don't understand shutting down the whole office instead of staggering breaks. That is why you have more than one person working so you can cover your business hours and be there for your customers who might also have limited times that they are able to come into the office to meet their needs. I found a much nicer climate controlled facility for not a lot more than these people charge so moving out of Hometown Storage within the month.

Such a great experience, got in & got the storage booked same day! Fast friendly & competitive…read morepricing. Highly recommend