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    Banff Centre

    3.7 (21 reviews)
    Open Open 24 hours

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    The bed.  Behind is the desk!
    Lisa P.

    I recently stayed at your hotel last month (May 24 to May 29 2017. I'm writing you to let you know of the experience I had. I did complete the survey, I'm just not sure if it worked. I wanted to write and let you know personally of my time with Banff centre. Let me start off by saying I have some expectations when I go to any hotel: 1) Hotel room is in working order and the walls are in tack 2) Staff are friendly and any concerns that I need are handled within a timely manner. I will start off with me arriving; I arrived about 0100 Calgary time. I checked in and I went to my room and as I'm putting things away after having a long travel I could not put on the TV or the lights on in the bed part of the room. I also noticed that the room was very hot. I called down to the front desk and they tried to help; in the end, I asked for someone to come to the room to help me out. The gentleman fixed the lights and TV, and when it came to heat he tried to fix it, but in the end he got me a fan. Once I got up and the room had light, I noticed that under the window the wall was not done and the part of the wall was still open. I don't think that is ok nor would I expect that with the price I paid for. I did try to move but the hotel was all booked. Let's move on to the other things I came across. I know your still renovating the Lioyd Hall and I know I will see working people. I came across two construction workers that used the elevators that were clearly marked for guests only, and I addressed it with one of your staff. I did not see anyone in the elevator again. House cleaning: I was not aware that you have a policy that they don't touch any customer things. I did not see it written in the book. The first night I left some cloths on the bed and when I came back that afternoon it was not made. I'm happy about his rule but I think this should have been told to the guest in some way, since other hotels make the bed and replace the things back on the bed. I would also like to point out that the first night I had only one soap for my hands and shower. I'm not sure how this happened. I got it fixed once I saw a house keeping staff, and they gave me another one. The room set up: the table of the bed was lower then the bed, which made reaching for things harder. I do not understand why you would have a light behind a chair that you have to step on to put on, and that is behind the chair? The bed was facing the window, but when I saw the view it was not something to write home about. I do know that was how it was described to me but I also imagined that I would see a nice view. I would like to know have you stayed in building 2 as the construction is happening? If yes would you pay that price? As a safety issue, I noticed the stairs that you have near the elevator (middle) was blocked from the first level to the second floor. I would hope by now it is cleared up, but perhaps you could have a sign to let guests know that to get to the main floor they would need to use the stairs on either end of the building. Let me recap, I don't think the amount for that room with living in a construction zone was worth it, not to mention they did start before 0900. The room was not in working order when I arrived, nor was the heat and the plugs. I would like to recommend some things that may improve the stay of the guests. 1) Perhaps have a transport for hotel guests at night for safety 2) Once the construction is completed perhaps have an evaluator for the cleaning staff only may be a good thing. 3) add a clock to the rooms, and have more clear plugs for people to find them.

    Nice Conference venue
    Elaine P.

    I was here for a conference last week. Food Catering had healthy options. Those tomatoes with green stripes were good. Cauliflower + broccoli fusion were good too. Interesting choices? Afterall it's a center for innovation! Appetizers from catering (see photo): Black covered sausage was tasty not too spicy. Endives were well done. The smoked salmon has to be perfect in a tourist place like Banff. And they were. Safe for hosting conference in autumn. Beautiful outside Husky Great Hall, Ground Floor, Kinnear Centre for Creativity and Innovation, Banff Centre. Patio was sooo nice!!! Green grass & everything. I could sit there & read all day! Also could work out on the lawn there with the view of the mountains.

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    Review Highlights - Banff Centre

    Lloyd Hall is beautiful--I had a view of the mountains and there was art in my room.

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    Banff Park Museum

    Banff Park Museum

    (8 reviews)

    A place to see all the animals you didn't see live in Banff National Park…read more We didn't see a lot of wild animals in our trip to the Canadian Rockies. Trout in Maligne Lake, pikas at Morraine Lake, elk on the Icefields Parkway, and bison at a ranch in the Kananaskis Valley. Here in the heart of Banff is a two story 100+ year old building, constructed out of Douglas Fir, renovated, so that the interior structure looks spanking new, with varnished wood beams. Entering the front door, and I feel like I'm in the center of a stage, with all the animals seated in the stands and bleachers, looking right down on me, with open eyes, ready to pounce! Individual airtight glass cases, to keep out destructive insects and live rodents, and keep the dust down. Wolves, lynx, elk, moose, bison, mountain lion, ox, beaver, bear, deer, mountain goat, owls, birds, and pronghorn sheep. Two stories, with the second floor being a corridor running along the sides, with a center gap, looking down on the displays. Many of these animals, I've seen live in Yosemite, Yellowstone and Glacier National Parks. Today for the 150th anniversary of Canada, free admission throughout 2017. A great place to spend a few hours during our stay in Banff, under forest fire smoky skies, this first week in September.

    One of the perks for running the Banff Marathon was free entry into the Banff Park Museum. It was…read morevery convenient since the race finished right at Central Park. So after the race, my friend and I stopped in here to check things out. Before we began looking around, the guy at the entrance made sure to let us know that some of the exhibits were over 100 years old and cautioned us not to touch any of them. There were 2 floors full of exhibits including a room with videos. A lot of the animals that we saw were ones you probably don't want to come across out in the wild! Overall I thought it was a museum definitely worth checking out.

    Whyte Museum of the Canadian Rockies

    Whyte Museum of the Canadian Rockies

    (9 reviews)

    The Whyte museum was named after Peter and Catherine Robb Whyte, local artists and philanthropists,…read more who created a museum where visitors could see the culture and landscape of the Canadian Rockies. Paintings of the original settlers, the Indians, and their clashes with the white men explorers in the 19th century. Building of the railway, including an interactive tunnel view. How the railroad tracks were laid through mountainous areas, and the effect of frequent avalanches. Picture of the golden spike where the trans Canadian railway was joined. No Chinese workers, who did all the hard work, in the picture, just business men in formal clothing, gathering around the railroad track. Early women tourists in their long ankle length skirts exploring the glaciers in pictures. Men and women of wealth in pictures showing their fancy dress for crossing the Rockies by rail. Cutaway view of a automobile from the 1920s, with a film of automobiles in the Canadian Rockies at that time. The Canadian Rockies contribution to the war effort in the world wars, including descriptions and pictures of heroic actions by locals fighting the enemy. The Canadian Rockies in the movies, including posters of 'Saskatchewan', and 'River of No Return'. Helicopter skiing in the late 20th century, where helicopters would ferry skiers to the top of mountains, to ski down. Mountain climbers going up mountains, with display showing how they slept in tents anchored off the cliffs. Great way to spend time indoors when Banff was suffocating under forest fire smoke. $10 per adult, $9 for seniors, and AAA discount. Wife had no objection when I paid for 2 senior tickets, even though she was not yet 65. You know you are getting old when the museum cashier doesn't ask to see identification with dob!

    Small but well designed museum, worth a short visit! It was a perfect rainy afternoon activity…read more Learned lots of history about Banff, and we enjoyed the temporary art exhibit Canoe. Would recommend!

    Canada House Gallery

    Canada House Gallery

    (1 review)

    Fabulous authentic art! Many pieces from While vacationing in Canada, we fell in love with the…read moreunique creations by Canadian First Nation artists. In this beautifully appointed gallery you will find stone carvings, metal works, paintings, charcoal, stunning handmade jewelry and much more. We love our carving of two nestling polar bears sculpted by an Inuit. So gorgeous and the pose of the bears together is wonderful. Paola Perez, Gallery Assistant, provided information on the artist and packed the bears securely for shipping. They arrived quickly and look beautiful in our living area.

    From the owner: Established in 1974 Canada House Gallery is one of Canada's most vibrant and unique commercial art…read moregalleries. The distinctive collection focuses on contemporary paintings, sculpture and jewellery by renowned and respected Canadian artists. Recognized in 2002 by our peers, we were accepted into the Art Dealers Association of Canada. Over the years, Canada House Gallery has earned a reputation for excellence in the Canadian art community. We have become a destination for art lovers throughout Alberta, Canada and abroad. Open 7 days a week, we strive to keep the gallery accessible, interesting and diverse. The comprehensive and continually updated website has much to do with the reach of Canada House Gallery. Collectors from around the world can roam freely, view the collection that we have on hand and trust the accuracy of what they see on our website. Our motto is "Always fresh, new and individual".

    Buffalo Nations Luxton Museum - Displays

    Buffalo Nations Luxton Museum

    (5 reviews)

    I love to learn about Native American history (US), or First Nations People in Canada. I had high…read morehopes for this museum - it had some excellent artifacts and information posted. It's a traditional-type museum that is self-paced with still, quiet displays & dioramas. I'm not a fan of the mannequin-style dioramas because it feels a little creepy to me, but that's just my aside thing. I hope one day they will update their museum to have interactive elements and to modernize. I'm glad to support this museum with my entrance fee. We spent about an hour here browsing the displays and enjoying the space.

    Museum about the native Canadian Indians, inside a building resembling a 19th century log fort,…read morecomplete with towers, near the center of downtown Banff. Lots of mannequins with painted faces and hands, covered with traditional native Canadian Indian clothing. These mannequins are not in display cabinets nor in dioramas with background settings, but just out in the open behind security ropes. Low budget from the 1970s. Display showing warriors hanging from their chest muscles from the ceiling, in a ceremony. Women weaving behind a small hut. Women washing clothes. An Indian warrior on horseback using a bow and arrow to shoot a bison. Indians herding horses, with a dog running aside. Warriors in teepee. Indian chief presiding over a gathering. Canadian Mountie and Indian warrior side by side with their horses. Displays of headdresses, papoose, stuffed animals such as mountain lions and bison. Crafts, artifacts, native artifacts of the first nations. Gift shop with free coffee, except that I'm not addicted to coffee, unlike most of my fellow Yelp friends. Would have like to have seen big display dioramas of battles in the French and Indian Wars, and other wars involving native Indians in Canada. No showing of massacres. Would I come back? Only reason to come here is that all outdoor events smoked out by the smog created by the forest fires, causing me to cough.

    Banff Marathon - Wow so much wildlife along the race course!

    Banff Marathon

    (3 reviews)

    My friend and I originally signed up to run the Banff Half Marathon in June of 2020. As we are all…read morewell aware, the world shut down a few months prior and the Banff Marathon did not happen in-person in 2020. After some back and forth communication with event organizers, my friend and I were able to defer our registrations. I mean, this was definitely the right thing to do because we were not even permitted in the country and, as another reviewer has already posted, running around my neighborhood for a virtual race was simply not the same as running around beautiful, gorgeous Banff. Go forward two years and my friend and I finally got to participate in this event, in person and in Banff! Yes, we originally signed up for the Banff Half Marathon but ended up dropping down to the 10K which was a wise choice considering our training levels. We stayed at a hotel very close to both packet pick up and the start line so there were no worries there. I was a little disappointed by the "Race Expo," as it was basically nonexistent. The morning of the race, however, I was so surprised at how many people were participating in this event! I loved it! The energy was great and the views were spectacular. I actually enjoyed every minute of the run - shocking for me!!! When we crossed the finish line, there was so definite confusion with our medals because we had dropped down to the shorter race and, well, I'm not entirely sure why. We were able to get a medal after some explaining. The post-race area was crowded and there was one woman who left a very sour taste in my mouth as she screamed at my friend and I to keep walking - completely unnecessary. The event wasn't perfect and came with several hiccups but what a perfect "excuse" to get up to Banff. I would love to run this race again, perhaps a longer option, for the views and another opportunity to visit beautiful Banff! I am aware organizing races is no easy feat so thank you to the organizers for many, many years of hard work and organizing!

    I honestly had zero doubt in my mind I'd be leaving a 5 star review for this marathon,…read moreunfortunately covid hit and everything changed. Being a US registered runner I can't even get into Canada if I tried. I wanted so badly to participate in this marathon this summer but it was canceled and turned into a virtual, which I deeply despised. Being a runner from Los Angeles and having just run the LA Marathon taking to my regular neighborhood streets for 26.2 miles is not an easy task without street closures. I knew this was totally out of the question when it occurred. I had also just recently broken my foot so I was somewhat less concerned with the race being canceled and more concerned with we weren't going to be refunded at all. By race day (or race week I think it turned into) I was healed up enough to get out and run the 10K portion, I probably could have even done the half mary but didn't push it in June since I was just healing up from the broken foot. My t-shirt and medal arrived which I will not display with my others because I really don't see the point in a Banff marathon shirt or medal when I literally ran around my neighbohood and uploaded those results on my freshly healed broken foot. As a recreational marathoner I'm really trying to come around to the idea of these virtual races but they just aren't exactly my style. Banff says they will offer a 50% off promo code to put towards next years marathon, but I feel the keeping our full payment without a deferral for a t-shirt and medal that is literally garbage to me, to run around my own neighborhood is just not at all cool. Parts of this area near the National Park are now opening and they continue to promote and encourage coming out to run the course and even gifted prizes for the area but they really aren't thinking as a global buisness/organization. That's all peachy for their local runners but if registration was open to those outside of Canada who can't cross their borders it's all pointless to me. Obviously I was able to cancel my hotel, but like most runners who have out of state/city/country marathons we are dealing with the loss of our flights with airlines, car rentals, hotels and more. Hoping this all clears up in time for 2021's race and as much as I was upset with not receiving a refund and only a promised 50% off of next years race I will probably register with it and pay again to run this marathon because it looks absolutely right up my alley and gorgeous. Congrats to all who participated in the virtual, hope to see you at the start line in 2021!

    Banff Centre - arts - Updated May 2026

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