These men have a job to do and do not hold that against them one bit. This company is instructed by your complex, if you have a problem with the rules your complex has in place then take it up with the managers not them. They are just doing the job they are paid to do. Which is completely understandable. read more

They towed my car from my own apartment complex when I called I was told they knew I lived there and still towed it. My car wasn't even on the lot 10 hours and I was charged $275 because I was not able to pick up night of the tow even though they answered the phone still. I'm not sure who I spoke to on the phone but they were EXTREMELY rude to me I truly hope the owner loses their business. read more

Genuinely the worst type of people. Towed my car even though it shouldn't have been towed. I called them and they wouldn't tell me how much it was and also told me I couldn't pick up the car because it wasn't in my name. Come to find out, at pick up, you CAN pick the car up, you just need a picture of the owners drivers license. Did they tell me that? Nope. Did they tell the owner of the car when he called and asked? Nope. So they stole $45 a day from me until the owner could pick up the car. Absolutely avoid this place. Such bad mannered people. read more

To say these workers/owners are criminals would be an understatement. Basically stole my car from me! Even though I was present at the time my car was being booted (at the archive in my friends reserved spot, I was allowed to be there by owner of apartment), the worker's claim was that it was booted so he "had to tow it because it's his job." Well no he did not have to tow it because I was standing in front of my car and was willing to move it. I was told to give him 160 right then and there in cash nothing else or it was 340 the next day!! How ridiculous! Can't forget about their fragile egos either...you aren't allowed to say a bad word to them :(. I wouldn't like my life either if my job consisted of being on my knees all the time just like you. I hope the money that you stole from me goes to your kids Christmas gifts saying "From: Baxter." - Try to delete this review Bandit read more

Bandit Towing - Worker who "claimed he had to tow it" - Towing Near Me - Oxford, Mississippi

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Went to pick my car up and was immediately greeted with rudeness from the front desk lady. She continuously made rude comments and judgements when I was just asking simple questions because of confusion. She then harassed my friend claiming she took a picture of her when she was outside on her waiting for me. Absolute worst experience I've ever had. No one wants to come pick up their car being towed - at least extend grace and kindness to them!!! read more

I am not surprised that this company averages 1 star. If I could give zero stars, I would. My daughter's vehicle was towed from The Archive while she was there visiting her friends who share an apartment. My daughter parked in the reserved spot of one of those friends because that friend was not there for the summer. Bandit towed her vehicle anyway. I'm sure The Archive and Bandit work together and each get their own cut of the money when the vehicle is recovered. You'd think someone would have reached out to the owner of the reserved spot before towing or even waited for a complaint from a tenant who has a reserved spot before towing. In my opinion, this company is out to take advantage of college kids and is only worried about making easy money, with the help of The Archive. read more

If I could give negative stars, I would. This service is a joke. The guy that answers the calls operates very cowardly and is very dishonest. I was ok with my car being towed for running in and out of the apartment complex. However, this guy hides behind is position really well. I'm assuming this job gives him a little power and he may have been bullied growing up. If you had be have to deal with him beyond your control, I wish you all the best. However, if you have to choose a towing company. Steer clear from this place. The guy is not trustworthy. read more

Leaving this 1 star here to bring their ratings down even more, a bunch of money hungry scammers who's main target is broke college kids. What 20 year old can afford $160 upfront in CASH to get their car back before the truck has even towed it away? Let alone $300 in cash to get their car back after they've only had it for a couple hours? Anyone who works for this company gets off on stealing money from students who can barely afford their groceries. Y'ALL UGLY read more

I was at U Club visiting my friend watching the NBA playoff games, and I walk out of his house around 9 pm to find a boot on my car and my other friend's car. We call the number to get the boot removed and this guy answers the phone. He was extremely rude. Waited for 30 minutes before they showed up. This 5'4 dweeb hops out who apparently has no life and demanded $130 cash right then. After paying, the very rude lady in the passenger seat yells at the little boy to put a boot on my buddy's girlfriend's car (his girlfriend was outside with us). She asked him not to put a boot on her car as she would move it once she gets her keys from inside. The 5'4 little boy doesn't say a word and literally runs to take the boot off of my car to put it in on my buddy's girlfriend's car. Once she comes back out with the keys, she opens the car door and the lady in the passenger seat screams at her "close the door! Close the door! He's in front of your car!" The boot wasn't even on yet and she's telling her to close the door to her car to move it? These people suck and are straight up greedy and money hungry. They feed off of college kid's money. No company should be doing this WAYYY after hours. It's 9 o clock at night and they're patrolling neighborhoods looking for their next victim. I wish yelp had a 0 star option read more

Biggest scumbags around. Don't give them business. Unprofessional and extremely sleazy. They already went out of business once, hope someone sues the life out of them so it happens again. The owner originally owned a towing company (Caine's Towing) but lost his license. His "daughter" owns this one, but he still runs it, manages it, and everything else. You reap what you sow. read more

Pricing is way too freaking high, and only take cash is freaking ridiculous!! Staff IS rude and disrespectful! Service here is beyond recognition. They've never towed me from the archive and I don't even live there but tow me every chance they get at the flatts. And to close at 5, yet still tow throughout the evening/night is a fucking scam. There ain't no way we can't get our vehicle same day but you can tow after hours that your business is open. Not even that but then once it's sat overnight that's y'all docking us with an increased balance. Yet your closed at 5, but still tow all evening/night long. read more

Awful "business." Didn't even have enough time to get the parking pass of the apartment complex I was visiting before the vehicle was taken. They claim to be open from 8 to 5, but randomly close for lunch without reflecting this closure in their hours. They could've told me about them being closed for lunch when I called just a few minutes prior, but it seems they are determined to waste you time and gas. They also only take cash to further add to the list of inconveniences! They will also add to your expenses simply because they don't like your tone. I'd consider it a strike against any apartment complex that actually hires them! (Flatts) Apple Maps also does not have their correct address, and I guess they don't care to update it. Use the address found on google instead. read more

This place should be sued. Everyone who's had to deal with them knows they are name correctly. They are bandits that come looking to steal your car as soon as they can, most of the time wrongfully. One time my friend was over and had a pass, apparently some wind blew it on the drivers seat. Still a perfectly visible neon green pass sitting face up in plain sight. They towed his car not even 10 feet before we flagged his ass down and caught him, where he still forced him to pay the full $200 price. It is insane. Some people have said they added charges of $100 for cursing at them. No apartment complex should deal with this company, EVER. It ruins the whole apartment read more

Has to be the worst customer service I have experienced at my life. I dropped my friend off to get his car and was met by a rude employee who showed up 30 minutes late. I downloaded this app just to let people know about how poor bandit towing's services are. read more

Low down! This company out there taking advantage of college students. College students trying to make money DoorDashing. Was literally parked 5 minutes, maybe. Just long enough at the apartment complex to take food to customer. Get back to the car and he's hooking it up, He was told/explained that was here door-dashing and was gone maybe 5 minutes. read more

I have never been more disrespected in my entire life. I parked my car at 1:36 and went inside to grab a parking pass, and the towing guy was in his truck waiting for me to leave. The boot was already on before I could grab a pass. Got outside at 1:37 and he was ready to take my car. They expect you to have a pass in your car before you park. Then if you want to only have to pay the boot fee it's $160 cash only!!! I never carry cash so if they take it you then have to pay $240 by 5pm day of in CASH to get your car back. I'm so disappointed that it such hard times people act this way. read more

If you have your vehicle towed in or around Oxford, MS, you should pray that it is not bandit towing. My truck was towed for "not being able to see the date on the parking pass". This was not true. The date was visible underneath my own apartment complex parking pass. No one took the time to actually walk up and look. The parking permit number was also visible on the guest pass. Of course bandit towing did not take any photos close up of the permit. They only took blurry, distanced photos of the windshield. From other reviews of this 1 star company, it seems they prey on college students. The manager is in honest terms a "crook". My truck stayed with bandit towing less than 24 hours. I called the night it was towed and asked how much it would be to pick up my truck. I was told $200. This was a lie. I payed $315.65. Truck towing with this company starts at $250 so the price I was told over the phone was a complete lie. When I asked why I was not told this price over the phone, the manager threw a tantrum very comparable to an infant. Lastly, bring a gas mask because you will get hit with the strong scent of cigar when you walk through the door. Wouldn't even give 1 star if I had a choice! 0 stars. read more

These people are THE WORST. They prowl the parking lot at night hoping for someone to park over the line so they can tow their car. My son's car was Towed and was not double parked. Hit was nighttime. The parking lot had many spaces. My son parked for 20 minutes in order to move things in his car. His car was towed because it was "double parked" according to "Bo" from the company. It was not double parked. In addition, they fined him 100.00 because he was mad and yelled at him. I would be mad as well. And there is such thing as freedom of speech. To hold someone's car hostage because you don't like the way they spoke to you and then charge them a 100.00 more because they said something you don't like crazy. I don't care what is posted in their office in regards to their policies regarding profanity. If it is not posted on the signage in the actual location where the towing is taking place, it is NOT legal. This company is a sham. read more

Bandit Towing - Midnight. This car is being towed at Highland Square due to "double parking" ...ridiculous - Towing Near Me - Oxford, Mississippi

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They are so rude unprofessional! I was yelled at they hung the phone up in my face and when I called for directions they didn't want to give it to me!!! He told me to use my gps which I did and it sent me to a different location! The rude man I spoke too kept telling me IT IS WHAT IT IS I guess he was talking to me like that because I'm black?! But when he spoke to my husband who is white he didn't talk to him that way He also was trying to Intimidate me because I'm a female which clearly did not work so he hung up!!!! They clearly don't know how to run a business on top of being unprofessional and racist!!!!! Make sure you go to the front office of the Domain and complain because they have a contract set up with them! read more

Huge scam and money grab. Horrible business. I definitely do not recommend them. I'm sorry if you ever have to unfortunately deal with them. I had TWO passes on my dashboard and was still towed... read more

This is the absolute worst business ever. My daughter was at her friends apt studying, the tow truck driver had booted 2 vehicles, he told them $160 in cash then & he'd remove the boot, my daughter didn't have cash on her nor did the owner of the other vehicle, but he told her he was taking my daughters car first and she could run to the ATM, not sure why mine wasn't offered the same as he wasn't hooked to either yet. Long story short because it's the same as all the rest. They go to the ATM to get her $342.40 in cash the next day, which is a red flag to me that its cash only, but anyway, once they got there with their money they were told that one of the $20s was fake because it was ripped, it came directly out of the ATM. Wow! And, they wouldn't let my other daughter in there with her while she was paying, the lady said it was "saving her money" to have my other daughter go wait outside, whatever that means. Honestly it's so bad its almost comical at this point. I spoke to a police officer about it and he said that there's an ordinance being passed hopefully, that will not allow apartment complexes to have contracts with towing companies. And shame on the apartment complexes that do already have this contract, I understand that parking can be an issue, but it needs to be posted and not left up to the kids to have to let their visitors know. Sounds like Bandit Towing will be out of business since this is the only business they have, nobody requests them. I also feel like its creepy that the driver was taking pics of my daughter and her friends while shining a flashlight directly at them and then tells me he didn't and that my daughter lied to me, I was actually on facetime with her and saw it! read more

worst place to deal with ever they will only accept cash and so if your son's there and you're out of town then you just have to deal with it, this should be illegal. read more

My buddy came over to my place to watch the national championship. he had a previous pass from a couple days early on his dash board. He had the after hours pass that my apartment complex, The Flatts south of campus, on his driver seat. apparently it fell off the dash board. We ran down there before he even put it on the tow truck and showed him the actual pass. he didn't have the time of day. Then, he originally said it would be 240$ cash for the drop fee. we have the money ready to give him and then he magically changed the total to 300$. This is a disgrace of a business. Obviously their workers are either bums or really struggling. Ive never met a more rude and disrespectful worker in my life. And another thing. The Flatts claims to be sold out of parking spots but I looked at 15 open spots just by my building alone every night. A total and complet scam by these people read more

My car was towed even though it had a parking pass in it. They told me my pass wasn't visible and they couldn't see the full thing. When I went to pick my car up, my car was tampered through and they had taken my parking decal sticker off of the paper it came on and sat the paper back in my window as if the parking pass was never there just so the could get their money. SICK!! SUPER RUDE! -100000000000/10 would NOT recommend read more

Car was towed after being parked for MAYBE 10 minutes in my friends parking spot because her car broke down. The policy in this apt complex is that the car can only be towed if the owner of the parking spot calls them and asks for the cat to be towed. But they have decided to go above this rule and notation that has been set, and now tow without contact from the owner of said spot. Ridiculous and totally unprofessional when I called them about this issue. read more

Was parked for maybe 10 minutes... just to bring my bags inside the apartment complex and leave. Come out after 10 minutes and my truck is being towed. Told it was 160 to take the boot off before it's towed and after we scrounged up enough cash, they tell me it's now $250. These guys are true "Bandits" as they are only looking to reap off of college students such as myself. Would never recommend this company and would give less than a 1 star review if I could. Pathetic. read more

These are the rudest, nastiest towing company. They are a rip off and apartment complexes in Oxford that use them are just as bad. They charged $260 to drive less than 10 miles. They prey on these students and charge them outrageous fees. If you argue with them they threatening to charge you more!! Pathetic read more

What a bunch of pricks. Said they had been watching my car park close to the line, so that they could catch me if I accidentally broke a parking violation. Charged $48 for "gas" for 11 miles. Charged $200 for pick up. I'm sorry to whoever gets caught by them. 0 stars for making me miss my job so that they could do their "job" read more

Tried to tow my car while I was delivering a DoorDash order I was out of my car for four minutes before they approached me after I had already gotten in my car. They had me blocked in and the guy who came to my window sounded like he was threatening me. read more

Trash. Everyone has a job, but you can be polite over the phone with them and they're still rude. Their actual location is on the opposite side of town from where the address leads you. They should focus on updating that. read more

no star because i was parked in visitor towing &' they still towed my car . sneaky bandits is what they should be called .. they came &' got my car before they even opened ‍ i went outside at 8 to walk my dog . sneaky f*ckers read more

this company treated my daughter with complete disrespect and demanded cash only $280 on the spot. they hung up on the phone several times and would not speak to us read more

they literally took my car for parking a spot over, charged me almost $300 to get it back, and had a terrible attitude. literally all the people who work there need to be fired. they don't even have the right address listed. read more