great service. got me in right away and finished in half an hour. no attempt to upsell for unneeded…read moreservices. excellent quality, good value, and professionalism. just an oil change this time, but if I have issues in the future will definitely go to them.

Darrell was very accommodating and completely professional. They did an excellent assessment of my…read morecar needs and what impressed me the most, is their big sign in front of the store asking for an honest review of their services. Will definitley be going back.

Quality shop with great staff and locally owned. Purchased my last 4-5 sets of tires here and…read morealways did a superb job and stand behind their products. They will meet the big box tire shop prices and go above and beyond on service.

My tires were received when they said they would be and they put them on immediately. Honest and…read moredependable! There is absolutely no reason to go anywhere else in Kerrville.

Here's what you need to know, in my opinion: 1. This is an…read morehonest shop, they will let you know what needs repairs and what can wait. 2. They specialize in European cars, and are experts at it. 3. They have been in business a long time and are established in the community. 4. They are generally fast and communicate well. 5. They are a little pricey in my opinion, but worth it because of the trust worthiness. One example of all this: Danny, the owner, diagnosed my 99 Volvo as needing a transmission. He provided me with all the options, let me keep it there as I thought about my options for a week, and helped me unload it at a fair price. All of this with no pressure at all, and lots of supportive counseling along the way.

Good shop, easy to work with and they have been responsive. Righr now they are my go to place.read more

Definitely recommend RITCHIE AUTOMOTIVE in Boerne. Honest and fair…read more Thought I had issues with transmission as I felt a 'thump' a couple seconds after pressing on the accelerator from a stand still but no so much going down the road and accelerating. My vehicle make/model/year is known to have transmission issues around 150k miles. A/C was working intermittently. Worked fine for the first few minutes of driving and then would turn off automatically. When it turned off, I would press the button, and the light would blink three times, and the a/c would not turn on. Online search resulted in several possibilities that created this problem. On Tuesday, the engine overheated as I was driving on 281. Tried all the normal stuff but overheated again within two miles. At this point, being stuck on the side of 281, I decided to get it to a repair shop. I first called Hendrix; however, they could not get to my vehicle for about 7 days as they were backed up. I then called Gear Guys and they said it would be about 5 days before they could take a look as they were backed up with work. My friends recommended Ritchie Automotive (they have used them for 15+ years). Called Ritchie Automotive, explained the situation and that it was my only vehicle. I had it towed to their shop and they looked at it on Wednesday. Called me with the repair quote and started work that day. It was ready on Thursday. Turned out to be a problem with the motor mounts and not the transmission. There was a very small crack in the radiator that allowed the coolant to leak out slowly so it was not noticeable (like a broken radiator hose would be). This caused the engine to overheat which in turn, cause the AC to turn off. Very pleased with the level of customer service, the work, the fairness in pricing and the honesty! Ritchie Automotive will be my 'go to' for any future repairs that I can't (or simply do not want to) fix myself. For what it is worth, they are a Christian based company. Ritchie Automotive / 29059 IH 10 W / Boerne, TX 78006 / P: 830.755.8550

I could not have had a better experience! From easy scheduling, fast and friendly service, to…read moreaffordable pricing, this place has my forever husiness! Highly recommend to everyone!

I went to this place now twice, a year ago and two weeks ago. The 2nd time I had my vehicle towed…read morethere on a Sunday night as it lost coolant. And in the morning they left a message asking what is going on with my vehicle. Yes the owner still remembered it and me without looking it up. They give you good prices and only fix what needs to be fixed without trying to make more money out of you. The reason for this is easy, they have plenty of work and most work comes in through word to mouth, so if they would do bad work, in a small town like Comfort this would be something you don't want. Depending on what you need, I would go there even when you have to come from San Antonio. You can always check out the rest of the city and ask a friend to pick you up.

Always great customer service. The only downside is that because they provide quality work and…read moregreat customer service that they are often booked up and cannot get to emergency needs.

Great people, great service. They keep you updated every step of the way. The vehicle was ready for…read morepickup on time.

Just had my 2nd great experience with this business. The first time I went there, they went above…read moreand beyond to fix a flat in a very timely manner. Not only that, when I went to pay, they told me there was no charge! Last week I had another flat in a different vehicle, and put the spare on to get there. They repaired the flat, put the original tire back on, and put away the spare, which is no easy task as it goes under the vehicle. When I went to pay, same thing, they told me there was no charge! Both times they were very nice. I will buying new tires soon, and they will definitely be bought here.

Closed all day on Friday? I'm not sure if it's every Friday or just the Friday that I needed a pair…read moreof tires... I called and spoke with them yesterday (Thursday) and no mention of them being closed today! Now there's a pretty good chance that I will not be working on leveling a pool that I desperately need to finish! Frustrated not defeated; On with the search!

Awesome shop, solid guys, and my rig is always in good hands at Bad Habit!! From pre to post…read morewheeling checks and maintenence to big boy swaps this shops has you covered!

Excellent service! They did an amazing job on my Jeep. I wouldn't trust anyone else. Friendly…read morestaff, knowledgeable and fairly priced. The owner is extremely knowledgeable and service minded. Them treat you like you're family and they actually CARE about you and your vehicle. HIGHLY RECOMMENDED!!