best bank ever. rcb has always been there to help if i needed it. never any problems always ready…read moreto help. just a call away and problem solved. i can not understand how they find so many kind and help full people. they become very good friends and are friendly every time. no bank does it better than rogers county bank.

I travel into town some mornings with a family member who always has to stop by RCB bank. All I can…read moresay from a outsiders perspective is that i am so glad i am NOT a customer of this bank maybe its just this location. But the staff are always so rude and cold. we have been through the drive thru and not even been acknowledged.

If someone is harrassing you, then Tulsameone about it. You can Tulsameone like me if you like…read more I'll do something about it. Like Britney said - why don't you Do Something? I much prefer using these institutions to big banks, because they just have a lot more ethics and they actually care about each of their customers and they're much more of a small-time type thing. This one is a pretty big and impressive building out in the middle of nowhere in the Tiny Village of Claremore - but they're definitely more ethical and better for the users than banks are. Banks used to be cool but these days if you want good value instead of getting shafted by endless hidden fees, go to a credit union.

Learned today that the Branch Manager was laid off today because, as per the bank, her position had…read morebeen "eliminated". So, a capable, extremely competent, experienced, knowledgable, and customer service oriented manager was "eliminated" in favor of what? The branch manager had been there for at least 15 years that I know of and was the primary reason I (and I suspect many others) did business at this bank in general and this branch in particular. I can only guess the position was "eliminated" in favor of hiring a lower paid employee. I am certain, though, the bank's decision was NOT based any concern for the quality of service offered customers at this location.

Love when people leave reviews that have zero truth to them. I have a personal and business…read morechecking account, 2 savings, 2 loans, and a money market account with Armstrong bank. #1- I don't even work in a bank and I'm pretty sure 90% +/- of banks require a checking account with HELOCs. #2- I transfer money from my wife's bank to Armstrong every single pay day. Yes it took me 2 tries to get it set up but it happened and works just fine. Yes you have to be approved to make deposit but it's a simple phone call. Man, that's so hard to do. Yes you can deposit more than $1,000, again it's a simple phone call. Man, that's so hard to do. Yes you can access statement but it's a simple phone call. Man, that's so hard. #3- Ya customer service is not the greatest from someone that is just a teller. Branch manager and his assistant have answered my question within an hour anytime I have emailed or called. No tellers don't have authority to do some things. Same at the bank you have been at for 25 years. #4 Now your repeating yourself. If you aren't happy with all these things, go get a HELOC from that great bank you have been with for 25 years. BBB can't do anything when everything you are stating is not true, when I have zero of these issues. Bryce, Megan, and the entire staff at Claremore as well as staff at Collinsville have been nothing but great. Go above and beyond everyday and anytime I call. Send all my clients looking for financing to them all the time. Keep up the great work Armstrong.

It's been one disappointment after another since we started banking with Armstrong…read more #1. We opened a HELOC from Armstrong to cover some home renovations. They required we have a checking account with them to open the HELOC. Okay. That's fine. I never intended to move my money to Armstrong (and I'm glad I haven't), so I don't understand why the checking account was necessary. I've had loans through other banks without having to open an account. I'm mostly irritated because it's just one more account we have to manage. #2. While signing the paperwork, they tell you to download the app--you'll be able to do ALL your banking from the app. No. No you won't. You can't transfer funds from another bank (you can't do this online, either), you can't make mobile deposits (until they "approve" you for mobile deposits, and even then you can only deposit $1,000 per day), you can't even access your bank statements from the app or the online portal. I'm still trying to figure out the point of the mobile app. #3. Unlike any bank that I've ever worked with, they have the lousiest customer service. We continue to ask questions and their response is: "Let us look into that." Then, no follow-up. Or they refer you to a different person. No one seems to have the authority to do anything. And you're not allowed to talk to anyone that does have the authority to do something. #4. Knowing what I know now, I'm really unsure how they function as a bank without some of the most simple things. Like, is this legal? How much longer before I need to reach out to the Better Business Bureau? For example...you cannot transfer funds bank to bank. Our primary bank account is setup with a different (also local) bank where I've banked for more than 25 years. Their system is simple: we direct deposit our paychecks and then transfer money to the various accounts to cover bills, save, or invest. A bank-to-bank transfer is one of the most simple tasks a bank should offer. It's how we pay our mortgage. It's how we make our car payments. But for some reason, Armstrong Bank will not allow us to transfer from bank to bank. So...now I have to write a check (who has checks anymore, by the way?!), deposit it into my checking account at Armstrong, wait for the check to clear, and then make the HELOC payment. Ain't nobody got time for that! 0/10--do not recommend. I beg you, please take your money/business anywhere but here. I will shout it from the rooftops. I do not recommend Armstrong Bank.

Very impressed with the customer service. Have been with RCB 2 years now and have my checking, 2…read moresavings accounts, Traditional and Roth IRA's there. Never an issue with anything. Would highly recommend.

We've been BoK customers for decades, so they must be doing something right. I recently had a…read moresituation that was pretty far from routine and I went to my local branch in Owasso to take care of business. Ella was an absolute dream to work with and she made the entire ordeal as pleasant as possible. What could have been a nightmare was relegated to a minor hassle, thanks to her.

I wouldn't normally review a bank but I believe this bank deserves a shout out. I've been banking…read morehere for about a year now. Every time I go in everyone is very nice and helpful. I have never had to wait long for a teller and I love the ease of the drive up window.