We decided to treat my sister to Sunday lunch yesterday as she is always catering for us, so we booked a table at your restaurant. She had been looking forward to it all morning; unfortunately the food was a total let down. My sister and I had the carvery and my mother had the roast rib of beef from the menu; my sister had the chicken satay for a starter, but before ordering asked the waitress if it was proper chicken and not processed chicken. The waitress assured her it was proper chicken but when it was served to her it was just like the processed stuff you get in Asda (six for a £1). Her beef from the carvery was tough and she couldn't cut it or chew it easily and in the end returned her food to a gentleman who said she would not be charged for it. My mother's beef, which was supposed to be rib of beef was in fact some cheap cut of meat, that she also found difficult to cut and chew, stupidly she did not return her meal. The meat and the trimmings from the carvery were luke warm and by the time I have finished my ham and turkey it was cold. When it came to paying the bill I had to tell the girl that one of the carvery meals was returned, she did not charge for this but did charge £4 for the chicken satay. It is very unlikely we will return to the Ban Car in the future. read more