tl;dr version STAY AWAY - horrible food and customer service…read more I want to first say I left a message and have tried to contact this business several times before I left my review. In hopes they would call me back to try to make this right. I believe businesses should want to hear feedback so they can improve as I would think a restaurant would take pride in service and their food. However, they do not answer their phone or return messages left. I made an order at 4:15pm online (because they do not answer their phones) for pickup at 5:15pm last Friday October 7. I made this order as we were at hockey and I did not want to cook that evening. I ordered two pad thai's, ginger beef and green curry. Note this order was $99.60 in total. I dont know about you but this is on the expensive side so I thought being charged this much would mean the food was excellent (we also heard it was good from people who I will now never take any of their restaurant recommendations). I paid for the order via their web service (honestly I should have said we would pay when we got there because I would have said forget my order, *hindsight*) My husband got there to pick up the order and was told they didn't have it. They looked at their computer and said oh jeez none of our online orders were printing *sigh* (hint for businesses, if you usually are busy/receive online orders check it). I received email confirmation and they should have too. If it wasn't working you'd think I wouldn't have even got email confirmation. This also could have been an excuse but I'll give them the benefit of doubt on this one. There were also several other people who were waiting as well since the same thing happened to them. Rushing to make food = bad food; which may have been a contributing factor but this is how business is lost (hopefully the owners are actually reading this; **pro tip on good business practice** - refund customers and give them a gift card for a meal properly prepared in the future or give them options on what may be the quickest to make without sacrificing quality). I tried calling the restaurant several times when my husband was told this. Each time it didnt ring it just went to voicemail, not even saying curry bowl, just leave a message. I did, thinking I would get a call back. After my husband waited 30 minutes for them to make the order he got the food. Mind you I already had my three kids and brought them home, they were all starving and I had to make dinner for them. Which really defeated the purpose of take away. When he got home, we tasted the food. It was horrible. Not even mall food level. Honestly not even at the level of the dehydrated camping food you just add water to. The pad thai, had no sauce. Literally bare without any flavour. The ginger beef was slightly better with sauce but it had some weird fried old ice cream cone things on it, for decoration, I assume. 100% inedible. The curry was flavourless and the pumpkin wasn't even cooked. This was our $100 meal. Horrible. Our dogs wouldn't even touch it. I cannot urge you enough to avoid this place at all costs, life is too short to waste money on disgusting food. Unless you like wasting money, if so by all means go here. If you decide to go here expect you will get ghosted if you have a bad experience. Lucky for this place there are a lot of new people moving here and tourists so they can have people that will give this place a try even with horrible reviews. In short if you want thai food and cant make it yourself; go to the freezer section of the grocery store and pick some up. It will taste better. Photos are from the pad thai (too this before I tasted it but you can see there is no sauce at all on it), the second one with the pink thing is the ginger beef the pink thing is not edible I have no clue what is it basically Styrofoam texture, then the uncooked pumpkin/squash from the curry and the last one is a close up of the weird garnish from the ginger beef.

Sadly disappointed! We have eaten here on multiple trips through Fernie. This time we had spring…read morerolls and summer rolls. The Thai basil is too over powering in the summer rolls. Only three small spring rolls and they weren't that great either. These took about 20+ mins to be served. After an hour waiting for simple meals that normally come out quickly, the server came over it would be soon. Clearly they forgot our meal as other tables after us got their meals. I can overlook a mistake if the food is worth the wait. Unfortunately, only one meal got eaten. We ordered a Vietnamese Noodle Bowl with pork (again the pork was laced in Thai basil), the Pad Thai lacked overall flavour, the Nasi Goreng was good. I wished we ordered three of those. Instead we went back to our condo at 8:30 and had toast for supper. I am truly disappointed as our previous experiences were so good.

Went for lunch on a Friday, and we were the only dine-in customers; but the phone rang constantly…read morefor take-out orders. We had Sweet & Sour Chicken, Stir Fried Mixed Vegetables, and their signature dish: Ginger Beef. Quality, quantity and price were excellent. The Sweet & Sour was slightly more sour than sweet. The veggies were perfectly cooked and moderately garlicky. The beef was super tender, cut like French fries, battered and deep fried, then tossed in a light sauce that was initially sweet gingery, with a ginger heat that snuck up on me. The two of us were very satisfied, and had enough leftover to take home for another meal.

Get the wonton soup. It's the best I have ever eaten. The spring rolls were good. Not too greasy. I…read moreschezuan chicken was so spicy that I had to order a side of rice which oddly does not come with the entree. I would not order it again. The portions are very generous so you can definitely share and have plenty to eat. The service was excellent and the food arrived quickly. If I lived in Fernie, this would be a great takeout spot.

Small town Chinese restaurant, food was good, prices were too. Great Service, would return if I was…read morein the area.

We were hiking in Waterton Park but staying in Pincher Creek for several days in August. We decided…read moreto check out the Green Bamboo Peking House and were amazed at the quality of the food, the hospitality of the owners, the welcoming ambiance and the reasonable prices. The owners really went out of their way to make our dining experience excellent. We would definitely go back without hesitation. My favorite dish was the Green Bamboo hot pot. Yum!!!

Excellent service and delicious Japanese cuisine. It's a favourite of ours when we come into townread more

My family and I recently dined at Yamagoya on a busy summer Monday evening. We expected a wait…read more(about 20 minutes), so the three of us happily agreed to sit at the bar and have a drink while waiting. We had tried to make a reservation beforehand but were told reservations weren't accepted for parties smaller than eight. Unfortunately, the experience got off on the wrong foot. While we were waiting, the hostess continued seating newly arrived parties of two, which we assumed was simply because smaller patio tables were opening up. She even stopped by to let us know that a table for us would be available shortly. However, when another party of three arrived, she greeted them like regulars and seated them immediately, leaving us waiting for yet another table without any explanation or even acknowledging what had just happened. Whether intentional or not, it left us feeling overlooked and unimportant. Our server was very pleasant throughout the evening, so I don't fault her. However, we believe part of our order was forgotten in the kitchen. Our sashimi didn't arrive until about 45 minutes after the rest of our meal, turning what should have been dinner into nearly a two-hour experience. The atmosphere also wasn't what we expected. The music was so loud that the three of us had to yell across the table just to hear one another, making conversation nearly impossible. It felt more like a nightclub than a restaurant. The food itself was decent, but not exceptional, especially considering the prices. The $20 lobster roll was mostly rice with only a small amount of lobster, and $17 for a glass of fairly average wine felt excessive. By the time the mandatory 18% gratuity was added, our bill came to just under $300 for three people. Overall, I'd rate the food about 3 out of 5. What disappointed us most wasn't the wait, because busy restaurants happen. It was the lack of consideration in how we were treated and the feeling that we paid premium prices for a decidedly average experience. We left feeling disrespected, unappreciated, and unfortunately, unlikely to return.

What a blessing to find fast food alternative in the area while we were passing by. The restaurant…read morewas open till 2pm for the lunch hour, which was about the time we arrived, hungry. Service was fast, waitress was nice, food was good. You can either order dishes or get buffet, which is around $14 for each adults. Buffet was a popular choice while we were there. I'd recommend anyone who is unfamiliar with Cantonese food to get something plain and simple, such as a fried rice/noodle.

The food was great! None of it was gluten free and my husband had to wait to get a coffee. They…read moresaid that gluten free items would take A lot of time. Rather ridiculous to be honest. I was rather angry as this was a family dinner in honor of my father who passed away. I was really disappointed. My husband didn't get to eat supper that night.

1. Spicy Pork Ramen 2. Beef Udon…read more 3. Dinner Box: (Miso Soup or small bowl of rice) - Chicken Katsu - 4pc Gyoza - Yam Tempura - I forgot what it's called but it was delicious 4. Dinner Box: Sashimi & Sushi Box - Fatty Salmon's and Tuna sashimi - 4pc Gyoza - Salmon and Tuna Nigiri's - Yam Tempura Everything, from the interior designs, staffs, and not to mention the portions are massive and it feels like you're getting the best deal and hopefully they never change. Would I come back. - Yes Would I drive 3.5 hours just to eat here - Yes Would I come here everyday if I lived around here? - Yes, hands down Yes? - Yes! I want to thank Robin, our server for giving us; newly wed an amazing experience for first timer eating at Soo Sushi.

Everything at Soo Sushi that I've tried has been amazing! The food is amazing. The service is…read moregreat, they are always helpful and friendly. And it has an interesting atmosphere.

Food was Great, Service great and I like the laid back ambiance is a good feel when I'm here…read more I do how ever do not like hot food served in or on plastic..once I didn't know' and this time I forgot but the delicious ramen and miso are served with Plastic spoons and bowls. Phthalates and Bisphenol A , Please use ceramic , glass, or stone. Like it's 2024 they say. Let's get it together.

well first off me my cousin and gf wanted sushi. so we decided to go for sushi. she smokes…read moremarijuana and is prescribed so medically allowed, on top of that it's legal in BC. so we go in and she smells a little bit like pot. they refused service to us and wouldn't serve us alcohol saying we were intoxicated, i wasn't drinking but did want a glass of wine with my lunch. so ask me how the food was? we wouldn't know as the servers wouldn't serve us due to my cousin smelling like legal marijiana... in BC. mind blown

Not a great experience here overall. We went for breakfast recently. I ordered two eggs, bacon,…read morehash browns and toast breakfast. Hubby ordered the eggs benny. They only give you one slice of toast with breakfast - places that do this are such a pet peeve of mine, ugh! I got poached eggs and there was no butter on my plate or table. And no waitress to be seen to ask for some. I stuck my head out around the server alley and still no one to be seen. Another patron wanted coffee as well. I finally called out and someone came and it still took another few mins to bring me some butter. My bacon was fatty and undercooked. Hubby's hollandaise sauce was gross he said. Also, it was overpriced for the quality. I'm sure there are much better choices in fernie.

This place was almost missed because not listed as a place to eat in Fernie, and part of a hotel! I…read morewas surprised at how good food is, eggs were great bacon yummy potatoes seasoned.service from Tanya was polite with a smile and she made sure we had everything we needed! Coffee okay had raw sugar too amazing!!