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    Balanced Equation

    2.3 (3 reviews)
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    Services - Balanced Equation

    Accountants

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    9 years ago

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    H&R Block

    H&R Block

    (4 reviews)

    For the last two years, this company has prepared our taxes with no issues. This year, however, we…read moreexperienced some very unprofessional behavior. We scheduled an appointment several weeks ago and meanwhile, we got all of our documents ready so that they could have everything they needed. Then, less than 48 hours before our appointment, they called to cancel the appointment and said they could no longer fit us in. They said they weren't prepared to meet. We were left having to scramble and find anither company at the last minute, causing a great deal of stress. They seemed not to realize what a difficult position this put us in. It appears that their scheduling was disorganized and if they couldn't handle their customer load, they should have said something sooner. This was very unprofessional.

    For many HRB has been my go to Tax Firm, no problems, Great service. Them BAM! The floor fell out…read more I have been paying additional fees for what is called "PEACE OF MIND" coverage. It's a above and beyond their normal service. The I RS sent me a letter telling me my 2021 taxes were all screwed up and I owed additional taxes. Not to worry... I HAVE PEACE OF MIND COVERAGE. Well, here's where it gets interesting. NO ONE WILL EVEN TALK TO ME. Tried everything. Even being shunted off to a new tax analyst. She won't call me back either. Let the games begin. My reco - Stay away from HRS. Definitely don't pay for PEACE OF MIND coverage.

    Balanced Equation - accountants - Updated May 2026

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