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Balanced Chiropractic

5.0 (2 reviews)
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Chiropractic bodywork

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South Jordan Chiropractic - Inviting front desk area.

South Jordan Chiropractic

(19 reviews)

When I called and made an appointment, I expressed to the receptionist that I just needed an…read moreadjustment for maintenance as I get an adjustment on a fairly regular basis. When I got there, they gave me an office tour and sat me down in a waiting room. I had already filled out their intake form online. An HOUR later, an HOUR .... the Chiropractor finally comes in, we go through all the questions. She tells me that she would like to do an xray. I'd understand if I was just recovering from an accident and insurance was covering it, but I'm just there for a quick crack and dash. She tells me it's required and its an additional $99 on top of the $70 adjustment. No mention of this prior. Good customer service would've been "Hey we'll do this for free because we dropped the ball and wasted your morning.". but no. I told her my frustration and left am hour 20 after I got there. Will not return. ever.

In response to Dr Shetlin's email:…read more I don't have any ill feelings towards Dr. Shetlin although he does towards me. He's not in the right state of mind and I completely get it. I felt my review was unbiased and objective. I was only writing a review like a usually do. Dr. Shetlin did not bend over backwards for me. I merely just showed up for my appointment. I also asked questions which I did not know were not allowed and frowned upon. I also didn't know that wanting them to obtain a prior authorization and bill my insurance was "wanting everything for free." If I wanted something for free I would have taken him up on the offer of taking their collagen powder that he requested I take "for free". I also apologize for not jumping into a $9,000 package. I only told my experience and I know for a fact people like going to his office if not they wouldn't be open and they wouldn't leave 5 star reviews. I also apologized for your wife's death and told you I was very sorry for your loss. As you told me that's why the eligibility for my insurance was not checked . I've also had family pass away this year. It's hard and it sucks but life doesn't stop & you know this or you wouldn't be in the office or still have it open. You also said that your daughter did the billing and insurance verification but as soon as I showed my ID your front office was able to verify it with out your daughter being their. I was just confused as to why they hadn't done so before. I am sorry you wish me negative energy, Dr. Shetlin I wish you the best and I pray god gives you the strength to help you get through these difficult times.

Balanced Chiropractic - chiropractors - Updated May 2026

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