I have been a resident of the Grove for almost two years.Since I…read moremoved here,the service has gone downhill.The food is substandard sometimes serving a slice of cold cuts on two slices of white bread and calling that a dinner.The kitchen staff is inept. The Grove has a few good nurses but don't employ enough making them bring in agency (temps)nurses to fill out the staff.The full time CNAs are good but they depend on temps on evenings and the weekends.These temps are usually ill mannered and just plain lazy.

This place was an absolute nightmare! It was like Hell on Earth. I was there with a broken leg and…read moreligament damage to my knee a year ago. I couldn't walk or put weight on my leg. They didn't know how to treat my leg. I hade careless nurses, abusive staff I saw treating older patients bad. My staff I had was bruta. At times I'd wait an hour just to get help up to use the bathroom. The food was disgusting. I ate take out all the time I had brought in for me. it was always freezing cold, There were a few Nurses, CNA's and PT that should have been fired. I don't recommend this place to anyone. Long or short term care.

Lighthouse recovery is as good as it gets! Foremost, every member of the staff loves what they do…read moreand they really care about the people they treat. The founder and clinical director Nate Lanthrum has poured his heart and soul into Lighthouse. Essentially, Nate customizes a plan for you, based on your goals and needs. He combines the most successful components of various addiction recovery techniques (including the most current treatment modalities) and has made something original. He's deeply intelligent, humble and he brings a great sense of humor into the recovery process. One of the most intimidating parts of entering a recovery program is the admissions. Marty handles the intake process for new clients and makes the process as easy as humanly possible. Marty's basic philosophy is "we will do everything in our power to work with you and get you the help you need." Lighthouse doesn't turn people away who can't afford the program because they actually care about people. If you have insurance then Marty handles that aspect for you and gets you enrolled. Lighthouse offers medication assisted treatment. Their on staff physician is Dr Steve Holtsford. He is incredibly down to earth, intelligent, and caring. I have not had such a pleasant experience with a doctor in ages. He is really thorough yet expeditious. You never feel hurried during your time with him. He encourages you to be gentle with yourself when you need medication, and he is more than willing to assist you in your goals of tapering off medications. Lighthouse is a world class institution. If you need help, if someone you love needs help, give them a call. Asking Lighthouse for help might be the best thing you ever do for yourself or someone close to you.

I love the suboxin program it works if you really want it to I've been taking them for almost 2…read moreyears now and I haven't touched her on at all I don't crave it or jones for it this is truly a terrific program and you can get your life back.

You hear so many sad stories from people who had to put their parents in nursing homes. And you…read morewonder if they are being loved and treated with dignity and respect, despite their age and health problems. I moved my 83 year old mother here about a year and a half ago and her challenges were multi-faceted. The staff was always patient and empathetic and helped her enjoy the best quality of life possible. They maintained a high level of communication with me, but never seemed overwhelmed. They know and do their jobs well and the atmosphere here is very positive and peaceful. My mother passed away recently but I had to take this opportunity to tell everyone that it is possible to have a positive nursing home experience. We had it at Bria of Geneva.

My mom was placed at Bria in Geneva for a 2-week rehabilitation stay after a fall. While the…read moreinsurance was in effect, we were pleased with the staff communication and many therapies she was receiving. However, when we began to question why she was not being seen for the medical problem that placed her there, they could not provide an answer, that was our first red flag. Then after her insurance ran out and we were being charged $290/day, the communication we received was basically non-existent. After her 2 weeks were up, we tried for an additional 6 days to get her released. However, Bria was unable to produce the required paperwork to allow her to be readmitted to her established assisted living facility. This was very frustrating as they would not communicate with me about the hold-up and just kept saying it was complete when it wasn't. Meanwhile, in an attempt to straighten out the problem, her assisted living facility tried to contact directly Bria but they were unsuccessful as well. Messages left at the front desk were not received and there is no voice mail option. Even if we were able to talk to a person and they made promises, they were not carried through. Getting mom on the phone was almost impossible. I got to mom once after 13 attempts! Reception either would not have her correct room number, transfer me to the incorrect nurse's station, sometimes her room phone did not work, or they would transfer me to another patient with a similar name. When we drove an hour to visit mom after her COVID quarantine was up, they said they had lost the previously emailed "prescreen paperwork", though they did go look for it and ultimately found it when pressed. We were forced to pay upfront for multiple days of care at $290/day and promised that a refund would be timely once she was released, however that was also not the case. It took multiple phone calls and a variety of excuses to finally get a refund for days we overpaid. There were some clear standouts at this location, Caroline and Patti were outstanding, but everyone else we encountered did not seem to know what they were doing. I do not recommend this location.

This review is specifically for Stacey Cladis DPT:…read more DO NOT GO TO HER. If you can avoid going to this rehabilitation center altogether, I recommend that as well. But Stacey is very rude, vindictive, insecure, judgmental, prejudice and mean! All those things get in the way and obstruct patient care. I have seen her be rude to so many people, patients and colleagues. As a healthcare provider myself, she displays minimal competence in her field. Save yourself time, money and the hostile environment that she creates.

I have been to this location a few times to deliver groceries to the residents and today, was the…read morebreaking point. This place is so rundown, not clean, no A/C in the building (it was close to 90 today) and the male inside the office to the right of the entrance as you walk in, gave an attitude and it felt like I was an inconvenience to him and was short and rude to not only myself, but the resident. I reported this place to the IDPH for the conditions here. I would not allow any living being or person go there.

Upon starting our tour the manager said "I give you my word she will get her medications promptly…read more Anything we don't have we can get in two hours." That was a straight up lie. She did not get her meds for many hours and they were screwed up despite clear orders. Then I got a call in the middle of the night saying dementia patients are wandering into my room. And this is someone bedridden. And on top the place was built in the 60s and looks like it has received zero updates. So depressing. We got her out of there the next morning.

I couldn't be happier with our experience here. Everyone at the front desk is fabulous. It was a…read morebit overwhelming trying to schedule our two girls for PT - in addition to all of the other appointments for severe scoliosis (prosthetics and orthopedics), school, my work, etc. I broke down crying the first call to try and schedule as it was a lot of additional time off of work for me and lots of time out of school for the girls. But after the initial appointment with our therapist, Karolyn, she worked with me to schedule them when it was most convenient week by week - letting me know when after school appointments opened up. She even saw both of them at once so it was less back and forth and time off of work for me. And don't get me started on Karolyn. She is the nicest, kindest person and she connected so well with each of our girls (ages 11 & 13). She was very gentle yet pushed them to succeed with their therapies. I couldn't help but to hug her at our last visit. She has helped not only our girls, but has also helped me understand how to help them and to cope with caring for them.

From my first experience on the phone with PTA, Kelly, the staff at this facility has shown their…read moredesire to be patient, helpful. and personable. Shuana and Chrissy are not only thoughtful and kind, but their expertise is clear as they inquire and assess as well as assist during movement exercises. The bonus is their hands on massage and passive assisted stretching that feels terrific as well as healing! It's also not crowded so the patient feels well attended. Thanks so much, Michelle H.

It has been well over 1.5-2 years since I received a massage. My grandmother was a traditional…read moreMassage Therapist before she passed away who had hands/ muscles like an gentle iron robot on your body; working in the audiovisual industry can become very physically intensive so the intense massage is relaxing. Since it has been so long, I was weary to jump right into just anything ever since generic store-chain experiences (lovely staff with mediocre effort). Out of the blue, a Thai massage sounded fun and the concept of being walked on is neat, albeit not stepping on my fine... Immediately after walking through Linda's office door, it felt like I was back in my grandmother's space with music and overall hippy vibe (moreso with Linda than my grandmother, but you get my point). A Thai massage is different than a traditional massage, so the experience was defiantly new. At times, even uncomfortable, but that is because of my own insecurities which I quickly overcame. The concept of stretching and massage is something I've wanted to try for a long time and I thoroughly enjoyed telling Linda to "hurt me" when the knots wanted to see what's going on. Aside from having hands and feet dig into my thighs, hips, and back, my favorite move is one where Linda sits with your legs between the backside of her legs and compresses down - it feels like the bad juju is being forced out of your muscles and can feel the coolness of released tension swell over like ocean waves (bonus points if you ask for that track during a session too). I highly recommend Linda/ Sound Flow Healing for a Thai massage! She takes plastic cards and cash and has special offers for newbies and possibly regulars (which I have to build my status up to). She is super friendly and easily worked around my busy schedule. She has other services as well and takes it upon herself to learn about any conditions you may have to best suit your session and health needs. The environment is safe, sanitary, and homey feeling.

The best Thai body worker ever! Linda is not only an expert in her physical touch, she penetrates…read moreyour soul. I always leave feeling relaxed, pain free and deeply cared for.