I don't know the quality of his work. My rating is based on the absence of his professionalism. He…read morerefused service. Didn't give me a reason why. I understand it is up to the dentist's discretion but he had me pending follow-ups for two months only to refuse service with no further information. I could have simply found another dentist. I asked if there was something he needed or anything I could do. The office said they didn't know.. he just didn't want to perform any service. I asked if I could speak with him. They essentially told me no. I asked if it was something I did. They told me no. If you're military, look elsewhere. What an inconvenience. They told me they service another military member and are familiar with what is needed. For that reason, I thought I would be in-and-out. I continue to be puzzled about why Dr. Capozzi refused service.

Have been going to this office for about 15 years. Love the staff- they are so knowledgeable and…read morecaring.

When a dental office openly says they would "lose money on you," that tells you everything…read more The dentist provided ok clinical care, but the office management "BETH" raised significant concerns on ethical practices and calls into question the standards upheld by this office. First: I was told by the office manager that my crown could not be fixed in one visit because they would "lose money blocking three time slots other patients would be able have," since the timing was "unknown for my fix." Instead, I was told I would need two visits that could be scheduled weeks apart. That explanation felt inappropriate and not aligned with patient-centered care. On top of that, the email responses I received from the office manager, Beth, were rude, degrading, and unprofessional. This exchange was simply for requesting my dental records for my new dentist. Not the standard of professionalism I would expect in healthcare. Don't go here!!!! There are plenty other options in the area.

The best dentist practice that I've ever gone to. I've going here about 2-3 years c now and it's…read morealways perfect from the minute you walk through the door to your cleaning or your dental work and their excellent care.

Started seeing Dr. Elahi a few years ago. Last year started having headaches and neck pain. Went to…read moreDr. Elahi to see if it could be related to my mouth in any way. Spent a year working with me on options from my bite to cavities to finally figuring out my jaw is out of alignment and providing me with a temporary retainer until the permanent one comes in. I was in so much pain this past year and I can't thank Dr. Elahi and his team, Alex, Stacy, and Tracy for consistently listening to my concerns and being willing to try different options to figure out what was wrong. Thank for not giving up and helping me diagnosis my pain and resolve it. Wonderful office here! Highly recommend.

Such an amazing office! Tracy was the best hygienist I think I've ever had! They all worked…read moretogether to help me come up with a treatment plan and really put my dental anxieties at ease. I highly recommend!

not accepting new patients, wish they would update their website if that is the case.read more

I have been to different dentists over the years. Some were recommended and others I picked because…read morethey were either in network or local. This was both. My dental insurance has an app to help with narrowing down things such as customer reviews, in network and pricing. So keeping that in mind, I decided to try this place. The bonus being that it is in my neighborhood, too. I went for my first appointment and evaluation of what needs to be done. When I set my appointment, they suggested I come at least 15 minutes earlier. I usually do that as a rule anyways. My first encounter upon entering was the receptionist. She greeted me and said, "Welcome to our office!" She also greeted me by name. In the past, at other dentists, I have usually encountered the, "What's your name and what time are you here for?" Even if I had been a patient for a while. My first time here, I was treated with such high regard. But seriously, these employees were happy and inviting. I was told that I wouldn't have a long wait and I could relax and read any of the myriad of magazines available in the next room. I didn't wait long and was led to a room at my appointed time. The dental hygienist introduced herself and asked me various things about my dental history and questions I answered on the paperwork they had me fill out. We chatted for a short bit and she said she would be taking some X-rays and that Dr. Palchik would be in soon after that. X-rays didn't take long, then in came Dr. Palchik. Her and the hygienist had gone through them and she explained to me what she saw. We decided on a plan of action and made plans for another appointment. She was positive and energetic and made me feel at ease. She even checked out what my insurance covers on her system and gave me an idea of what one of my procedures would cost before and after insurance. I have been back for an emergency appointment, a cleaning and crowns. I have never felt as comfortable at a dentist as here. They work with you and your insurance and budget and make sure you are happy with their work. I highly recommend this office.

The front office staff have been changed and not for the better. The work by the dentists and…read morehygienist is excellent. Dealing with front office staff is a nightmare. We have moved on after decades there

West Main Family Dentistry is top notch. From start to finish. The front office receptionist are…read moreoutstanding. Extremely helpful. The hygienist are wonderful. Dr.Aleksieva is so compassionate & extremely meticulous in her beautiful dentistry. As well as Dr. Balfour is gentle, efficient & compassionate. My family & I could not imagine going anywhere else. Truly the best care & treated like family. Fantastic Dental Practice. Highly recommended.

You couldn't ask for a better dentist! Dr. Bauer is very skilled and experienced and also very…read morekind. Everyone in the office is fantastic, from Renee at the front desk who is always so helpful to all of the friendly and thorough dental hygienists (hi Joanne!). Everyone in my family has been going here for years and it's always a good experience. I appreciate that Dr. Bauer will work with me to repair what I have as long as possible instead of rushing to cap a tooth. Oral health leads to a better and longer life - do yourself a favor and go to Dr. Bauer.

Dr. Bauer is awesome! He's gentle, compassionate and highly skilled. His staff is excellent, as…read morewell. This practice is professional, accommodating and truly caring.

There great staff and dr sobering is amazing! I didn't go to a dentist for yrs because of a bad…read moreexperience.. then my husband recommended here. And.. wow! Honestly.. best dentist to go to...

Beautiful, clean, updated office!!! Wonderful staff members who make their patients feel…read morecomfortable while visiting the dentist!