The guy that came out to the house was great. Very friendly, did great work but was a little…read moreinexperienced with the issue. I was quoted one price for two different parts that needed replaced to get the heating system going again. It ran fine for a few days, one part that was replaced did not solve the issue, so a second house call and a second visit was required to replace a second part. It worked fine for about 48 hours, and then quit working again. A few days later, the bill showed up. Each part was at least double what I was quoted and the heater still does not work correctly. Only reason for 2 stars was because Eric was such a good guy. Company deserves zero stars. If you need heating help in this area, use Baker Heating and Cooling.

From the owner: Valley Metal & Heating Inc provides heating, cooling, wood stoves, gas stoves, chimney sweeping,…read moreduct cleaning, and air filtration services to Baker City, OR and the surrounding areas.

Installation was tidy and didn't take an unreasonable amount of time. Equipment works greatread more

We had the go around with a different vendor to fix our AC before calling A-1. Racked up $1,200 to…read moreadd Freon, replace a control board, and then replace a motor which wouldn't come in 5-7 business days. They put in a rescue motor which didn't blow any cold air whatsoever. Alan from A-1 came was was SO great! He asked for all that had happened, and then slowed down and explained how an AC works, what possible things could go wrong, and invited us to watch as he worked so we could learn. To try and keep this short, Alan discovered we did not need Freon, the original command board was completely fine and reinstalled our original command board so the previous vendor could come get their new board. Alan also found out that the complete motor wasn't broken but rather than just a component. Lastly, the rescue motor had the wires crossed so it was pulling air in rather than pushing. He had cold air blowing within 20 min of work while the other vendor took 9 hours and no air ever came out. By the next day our AC was completely fixed for half the price. Due to Alan's notes, and giving back the new control board, we were able to receive a full refund from the prior company. The owner also reached out afterwards to see how everything went and make sure there was nothing else needed. They really went the extra mile at every opportunity! 10/10 would recommend to anyone! Honest and trustworthy company!!

Just want to put it out there that you should not do business with comfort zone. Great sales guy…read morebut when it comes to an issue with the equipment that they installed they want to charge $1400 to replace the compressor that is only 1.5 years old and conveniently 6 months over their covered labor warranty but still under manufacturer's warranty and they are charging me $75 for their technician to come out & do a diagnostic on it & $67 for gas and mileage to come out! IT IS ABSOLUTELY RIDICULOUS! I should not be responsible for the labor on a part that should never have failed already after only 1-1/2 years! I am a senior and live on a fixed income & i feel like I was scammed at this point! Convenient that the compressor fails after only 1-1/2 years & 6 months after the labor warranty expires!

Our air conditioner went out on the hottest day of the year. Brian came out the same day and now…read morewe are very happy.

From start to finish, I had nothing but the best experience with Scott Heating and Air. I only had…read morean old boiler and wanted to upgrade to a complete system with Air Conditioning and Forced Air Heating. I first met Dylan Studer; Very Professional and knowledgeable. He answered all my questions during my first visit and subsequent concerns I called to ask about later. I have beautiful wood floors, and I was concerned about having them cut up for the registers. He assured me that the crew measures twice and cuts once. After agreeing to proposal, I spoke with Brian Miles, the Installation Manager. He quickly put my mind to ease as I had further questions about the layout and how things were to proceed. I have a wonderful open Basement with high ceilings and wanted to preserve the "OPEN" look. He was a consummate professional and provided detail and schematics about how things would proceed. His attention to detail on suggestions for a tighter, cleaner ducting installation amazed me. I had some basic plumbing re-routed, and he even interfaced with the plumbers to ensure the install proceeded in a timely manner. Also, he spoke to the electrician's there that day of his inspection to correct a simple wiring ground connection for the furnace. The week of the installation I was notified via text and photo's, who the two installers would be working on my home. Courteous and friendly and professional as well, they did an OUTSTANDING Job. They are Colby J and Dennis E, and they answered any and all of my concerns. I would ask many questions, and they never hesitated to answer my questions. They are both True Craftsmen and PROs at what they do. Last minute issues were handled immediately and by the end of the week I had Cold AC. It was hot weather that week, but we briefly fired up the heater, which quickly generated so much heat. The ducting work looks beautiful, and the two guys made a tremendous team. Inspection by the city was a breeze and no concerns at all! I feel I received tremendous value for all the work completed and the way I was treated as a customer made me feel Valued as well. It all worked out and I am extremely pleased that I chose SCOTT's Heating and AIR Conditioning to upgrade my home. Thank you ALL very much Henry J

What I said before about these folks was the truth. I'm here today to polish that up a smidge…read more Pick up the ameche, call em up, tell em what's not work'in, ask em to send ol' Russ out, he'll tell you what the fix is, what it's gonna take, how many ways you can address it and for how much cabbage you're gonna have ta lay out. Not only that, if he says that's how it is .. then that's how it is. No BS, no nonsense, he won't make you a patsy. When he takes it on the heel you have the "right" info. Want some new stuff, they got it. Want something no one ever heard of? They'll build one. They're courteous, knowledgeable, FAST FAST FAST and concerned about what it is YOU want, not what they are selling. That's the crop. If you elect to deal with someone else locally .. who provides the same services .. shhhhh listen .. listen real hard. Can you hear me laughing? hahahahahhahaha!

You need to listen to customers of ALL AIR HVAC. It has been about 2 1/2 years since new…read moreinstallation and about 5 1/2 months since they set my system on fire. During the install, they hooked up a 120v recepticle under my house for the condensation pump. A week later my system shut fully down, so all air tech comes out, he didn't even bring a flashlight, so let hiim use mine, we went under the house, the recepticle they installed was black and melted. It was installed incorrectly was not even on a breaker as it should have been, the system condensation built up and that is what shut the system down. It could have caused a fire under my home. Do you think a licensed electrician installed that recepticle? Nope!! Then 2 years later I started to smell wire burning and then the system shut off, so I called All air and they had a tech come out.. He opened the main panel and you could see wires were burnt, there was a wire coming from the back that crossed other recepticles tha was tight against them and you could see where it was arcing.. So the tech cleaned the wires off and bypassed a few things and then we sat there for 10 to 15 minutes waiting for the system to turn on, it ddin't and he said he could figure out why, he forgot to turn the breakers back on inside the unit..?? So he turned them on and did a couple other things and then goes outside to do something to the heat pump, the system catches fire and starts burning sending smoke all through my home. As per my security camera's, I ran out yelling at him, he runs in and puts out the fire and says he will have to order some sequencers and parts.. I asked him about the wire crossing the terminals that caused this, something that happened at installation or from the factory. He suddenly tells me that wire had nothing to do with the problem.. Really?? that is one of the number one causes of why sequencers fail and burn, a wire crossing them that eventually wears the rubber down from vibrations and starts to arc.. So he comes back a week later and repairs the unit. I get a bill from All air for all the parts, all the damage.. I am like what??? Number one, this was installed incorrectly, number two, the tech set my furnace on fire. So I call them, their admin basically called me a liar and of course I got upset, Then Scott calls me and I tell him what happened with it all, well, they denied they did anything wrong.. I called lennox, they were helpful until I told them it started on fire, then they suddenly did not know who All air hvac was as a company.. I ended up settling with Scott for half, just to get rid of him and all air out of my life.. They disgust me.. They are liars and they took advantage of a customer for money!!! I paid them allmost 15K to put this system in my houses and i dont even trust it.. My heat pump still makes a slamming noise when it starts, they couldn't even fix it. Lots of problems. I am a 100% honest person, I have the photos of the wire crossing, I have video of their tech.. They are a very dishonest company and I wouid warn the community about them. They ripped me off!!! I was a facitlites director for a long time dealing with service professionals like this.. This company is not honest!!! They lied and stole from me!! Be warned, you are not their bottom line, Money is!!! That is not good for you as a customer if something goes wrong that is not your fault, how many people have they blamed for their mistakes and charged them. Who knows..

This heater ac pump was installed from All Air in La Grande Oregon ..professional or not my entire…read morewalkway was frozen out this winter .. We were told to turn our heater off.. update on 12/21 I was called by Scott the owner at All Air and after expressing my concern and my husbands frustration that we have been trying to resolve since installed prior to August ..Scott the owner told me a white woman to have my partly Indian husband to call him and talk to him like a white man, I calmly repeated what he said, just so that I heard him correctly and he said yes mam like a white man... I am disappointed in this response from business owner and by this service and just general experience.... pictures of my walkway frozen ..follow the link https://www.google.com/maps/uv?pb=!1s0x54a377a4ee2295fd%3A0xe92b3e2456cac60a!3m1!7e115!5sGoogle%20Search!15sCgIgAQ&hl=en&imagekey=!1e10!2sAF1QipPaL79s3Yy-7tsEiD9BRdspiq8QewFKuD1PLJRt

Ben saved the day! We came home the day before Christmas Eve and our house was frigid. I spent two…read morehours trying to figure out what was wrong with our furnace, but came up empty. That's where Ben came in. I reached out on yelp and we were chatting on the phone soon after. He made time to come out and help my family on a busy holiday weekend, and he saved the day. Not only did he fix the problem, he explained his troubleshooting process, his diagnosis, and the steps it took to repair the issue. My family and I felt so taken care of. I would strongly recommend Canton Heating & Air!!

From the owner: With over 12 years of experience, we can help you with your heating and cooling needs. We offer…read moreservice, maintenance, and installation on a wide variety of HVAC equipment. We are born and raised Idahoans, who value customer service!