They wouldn't take return of item I purchased online even when store policy says they willread more

Do not order from fanatics.com I had ordered something from them got the wrong size so I asked a…read morecustomer service rep to cancel the order before it was fully processed she told me sje canceled it and that I would get a refund in 2-7 days. The next morning I get an email saying the order was being shipped. I contact fanatics.com they tell me I have to return the the order. I am sitting at home with a broken leg and they want me to some how get the order sent back to them. When they screwed up!!!!

Pro: Get your custom charro suit on. Perfect measurements, speedy creation time…read more Con: Parking if weird around the building. Tis in the back of the shopping mall. Got two suits from here, one for my wedding and one for Halloween. See pics for detail. I want more charro suits. :)

Located inside Plaza del Zapato, 1st floor, towards the end. Has a lot of items. Came for a…read morepractice Jalisco skirt. Came to be $680 pesos. I am 5'2 and got a skirt of 100cm which is 39inches. Fits good. It covers my toes. Services is good. Come early in the morning, otherwise, you will be waiting a while.

Stopped by this WSS and was surprised by their new policy requiring customers to check in their…read morebags before shopping. I understand theft prevention, but this felt uncomfortable and honestly a bit insulting. If the store doesn't trust customers, how are we supposed to trust them with our personal belongings? Shopping should feel welcoming -- not suspicious. This policy left a weird impression and makes me hesitant to come back.

The store manager was extremely unpleasant and seemed far more interested in announcing his title…read morethan providing any actual customer service. Very high-horse energy. I won't be shopping here again, and I'm genuinely surprised anyone is willing to work under him.