Been going here for years until my girlfriend had a horrible experience, so much so that I recently…read morestopped going there and decided to write this review. She had a leather jacket cleaned which took four months to get done. This is after she was told 2-3 weeks. During the wait, she would call numerous times with them saying they would get back to her but never doing so, on other calls saying they didn't know the status or where it was at. On her last call to them, the manager Chelsea openly laughed at her concerns and offered nothing for the trouble. After requesting that it shouldn't be paid for since it took four months, Chelsea said it wasn't really their problem since it's done by a third party. The manager showed no remorse and was even insulting when inquiring about the status of the item and it taking so long with little to no communication or explanation.

I just had a great experience with their dry cleaning service…read more They said they couldn't guarantee one of my hand made 18th century dresses that needed dry cleaning, and I had to sign a statement saying that I knew there was no guarantee they wouldn't ruin it or not get it clean. But it came out beautifully; it's clean and they didn't ruin it at all. They also cleaned a formal dress and a wool scarf, all of which came out beautifully. The pricing is very reasonable too; all four pieces were about $42 to clean, which is great for a large, handmade dress. I was expecting the dress alone to cost more than all four together. It was incredibly fast for a busy time of year too. I dropped my order off on Saturday and it was ready by Monday evening. The gentleman who was working when I picked up my order was friendly and he even noticed that one of my items needed to be adjusted on its hanger before I left the store. I will definitely continue to use this business for my dry cleaning, which is the only dry cleaner in my neighborhood.

Cleanest laundromat I've ever seen. Employee helped me navigate loading money onto the laundry…read morecard. Priced well. Average washer 22 mins, dryer about $0.25 per 4 mins. Washing gets cheaper the larger the load.

What amazing place! So thankful I stumbled upon this place. This is a Laundry service.!! they give…read morethee BEST service out of the three I've tried. They even offer chemical free washing. They got my clothes back to me so quick I was shocked.! nicely folded, and even had some neatly hung on hangers, no less. The owner is so nice. I can edit this and include the owner's name since I have a couple receipts. Speaking of receipts! My goodness am I blessed to find this place. I took a huge load in. I expected it to be $60 like.#BoiseLaundryCo. Who by the way, has the worst service and the owner is pure wicked.. You've got to check out wishy-washy laundromat. I highly highly recommend them.

Have used their home delivery for several years now. Reliable, friendly and great communication…read morewhen things come up. Frank was our delivery driver and he rocks!! Clothes were always as requested!!

I took my dress blues here and they were cleaned perfectly! The part that really surprised was that…read morethey forgot to give me my under shirt and as soon as I left they called and let me know they still had it. Amazing customer service and great work.

They said my fur coat would be ready in 2,5-3 weeks. I called them after the deadline, it wasn't…read moreready. I kept calling every other day during next 2 weeks. Every time receptionist would promise to call me back with the answer - no one ever did. When I finally came to pick it up - it had same spots inside, and lots of cotton balls stuck from some other garments on the outside. No one cleaned it. The receptionist told me that if I don't like how they cleaned it, i could leave it there and they would clean it a second time... I took it with me, asking their coat/leather specialist who did the job, call me back to figure out what was going on... no one called me back. I called the store again, they took another message from me, promising to follow up... no one called... unbelievable

They have really great costumer service. I had taken my suede leather jacket in for a cleaning, it…read morewas supposed to be ready the 29th of September. I went in October 5th and it wasn't ready, I was upset and told the guy working to please have the manager call me. She quickly got back to me and was very apologetic and offered free cleaning and waterproofing for the inconvenience and would have my jacket done ASAP. I thought she handled the mix up very professionally. I also want to point out that they had been able to fix my other garments that I thought were ruined by my old cleaners in a different state, so glad I held onto them and got another opinion. I think they are very knowledgeable in their products and how to clean with them.

They ruined an expensive shirt and told me it was the manufacturer fault. Did not even have the…read moreshirt there for me see. Said it wasn't their fault. Couldn't get ahold of the owner. The lady working there could have cared less that it was ruined. Horrible service

Their window sign/graphics says same day service available. However, they do not actually do same…read moreday service (an employee clarified to this me.)

What a relief knowing my wedding dress is now safely stored away in a beautiful safe box. I felt…read moretotally safe leaving my dress in the hands of Sarah. I seemed to be all over the place with my life, getting my appointment set up, showing up to the appointment but I was shown grace and was treated so well. These days great customer service seems hard to come by so I was very pleased. My dress had stains and massive amount stickers that were hand picked out and my dress is spotless! They are very detailed in their work and are totally open and communicative with you throughout the process. I highly recommend getting your wedding gown cleaned and preserved here!

I messaged this business through Yelp and got a near immediate reply. The owner was super nice…read moreand answered a lot of detailed questions. I wasn't actually looking to preserve a gown more than I was looking to clean and prepare a vintage gown for sale. Ultimately that's been put on hold thanks to an enormous power bill and some medical bills I need to take care of first. I wouldn't think twice about doing business with this company when the time is right.

Very clean I was very happy for the size of some of the washers and dryers! Will definitely use…read moreagain! They are great!

I have had shirts, men's suits, a sweater and slacks dry cleaned and laundered here.  The prices…read morehave become exceedingly high.  They appear to do a good job handling my clothes.  If the prices weren't so exorbitant I'd give them another star.

They Tweakers fr fr. I didn't get my cloths back and it made me very angry. Nor did they reimburse…read moreme for my cloths. I feel wronged. and am very angry and dissapointed.

Westco Martinizing has upped their game…read more Previously, there have been some concern about the friendliness of the employees and lost items etc. I have only been going to them for the last year or so, but have gone on a regular basis and have always found the employees to be friendly and efficient. And, thankfully, none of my items have ever been lost or misplaced. In fact, my clothing is always ready at the appointed time and skillfully cleaned. So, I am happy to say the trend of misplaced items and cranky employees appears to have been addressed--at least for now! Hopefully, this continues! Get to it!

I took a feather pillow to have it re-ticked. It was a standard pillow and they re-ticked it as a…read morequeen size. Now it is very flat. Really, this is not acceptable. I would never recommend this place. They should not advertise that they re-tick feather pillows because they do not know what they are doing. They seem to be very disorganized. It took 2 months because they lost it and kept telling me they would call when it got to the right store in Meridian. I went in 3 times and finally have my flat pillow. I have had this pillow for 40 years and have had it re-ticked several times. I am pretty upset. They also "repaired" a pillow that my mother needlepointed and is is less than satisfactory. It needed a new back and they sewed on a piece of inferior material. DO NOT TAKE ANY ITEMS THAT YOU CARE ABOUT TO THIS CLEANER.

I brought in a suit jacket and pants for cleaning. Paid for a "rush" (done in 3-4 days) only to…read morefind out they lost my pants. It's now been a couple of weeks and no resolution. I'm simply out a pair of pants to an expensive suit. Stay away from this business, they are unorganized.

Very good service! I loved their service and quality! I would definitely recommend them and will…read moreuse in the future when needed.

Work sent me here to get some items clean, this place is disgusting!! Felt like I needed to go home…read moreand disinfect myself!!! I don't even give it a one star rating but it would post without it!!!