Overall, I enjoyed my time at Bainbridge at Market Commons. The community itself was great, and the location was incredibly convenient. However, a few issues made the monthly cost feel like it didn't quite match the value.
While the main complex and clubhouse were aesthetically pleasing, the apartment itself left something to be desired. When I moved into my brand-new unit, there were several spots on the walls that needed touch-ups, but I was told I had to fix them myself. The overall build quality felt rushed, which is more of a reflection on the construction rather than the management. A recurring frustration was the recessed lighting constantly going out--nearly all had to be replaced within my 14-month lease. Additionally, my refrigerator kept tripping and shutting off while I was away (I work 24-hour shifts), and maintenance's solution was to plug it into an outlet where the cord was visible instead of addressing the root issue. That said, the layout was fantastic, and I really appreciated the spacious shower and full-size washer/dryer.
A major downside was the lack of internal communication within the main office. My move-in was slightly rocky due to confusion about my storage unit and key access, though Sade resolved the issue quickly. Later, when I needed something from my storage closet, I found out that the lock had been rekeyed due to a miscommunication between the office and maintenance. While the issue was swiftly resolved, both parties blamed each other instead of taking accountability. The most frustrating example came at move-out. I provided my 60-day notice and forwarding address to the property manager, only to be contacted later by the assistant property manager saying they needed that information to proceed. When I explained that I had already provided it, I was told that it should have gone to them, not the main manager. Tenants shouldn't be responsible for navigating internal office processes--communication should be seamless.
Despite these frustrations, I did enjoy my stay. The staff seemed to change frequently, but Sade--who had been promoted since my move-in--remained a breath of fresh air throughout my time there.
If location is your top priority, Bainbridge at Market Commons is a great choice. Otherwise, it's worth researching other options in the area to ensure you're getting the best value for your money. read more