I'm like Arabella. I love sunglasses. I actually rely on them for sight when I'm outdoors,…read moreregardless of the sun shining or not. And I love how they can change the shape of your face, each pair making you look subtly, and sometimes ridiculously, different. Sunglasses are my fave accessory, steadily followed by bags and then shoes. And although I love the range of designer labels and the look of the fabulous range of glasses, I've always been too intimidated to ask to try them on. I mean, I'm the sort of person who can stand trying on glasses for over an hour. Easily. And I just don't think it would be appropriate to annoy a salesperson for that long, trying on everything she has in her beautiful display cabinet. It's that, and the fact that these beautiful sunnies would cost my kids their uni fund. And because I'm the sort of person who sits on my glasses, drops them, leaves them in harms way (i.e kids), I probably average a new pair a month, its just not possible for me to shop here. They are beautiful though.

I don't have many addictions, but sunglasses certainly number among the few. At once glamorous,…read moremysterious and just ruddy good sense eye-health wise, there is nothing more fun than shopping for sunglasses. And sometimes a trip to prosaic ole Sunglass Hut just won't do. My other favourite option? Moot Designer Sunglasses. Located within Melbourne Central station, Moot Designer Sunglasses stocks an incredible range of sunglass brands, from the expected - Tom Ford, Christian Dior, Yves Saint Laurent - to the local - Ksubi, Le Specs - to the very expensively nichely hard to find. Balenciaga, Linda Farrow Luxe, Cazal, I'm talking to you. Prices are predictably frightening, staff predictably pretty and stock predictably locked away under lock and key. If I could change one thing about Moot it would be this. Sunglass shopping is so much more fun when you don't have to ask to try embarrassingly inappropriate things on.

I love nothing more than a quick mozey around a sunglass shop unencumbered and I know Sunglass Hut…read moreis known for its aggressive sales technique but crikey o'reilly, the Melbourne Central store is full on! I've also worked in retail so I know that a little sales patter is necessary but to be asked a) how you are, b) what you're doing, c) why you're not at work and d) what you're looking for within the space of roughly five seconds is a bit much. That said, Sunglass Hut does stock an enviable array of designer sunglasses and when I visited their sale was on which offered excellent value for money but the service is just a bit full on. Must try - less - harder.

I ordered sunglasses online. I never got a tracking number despite the promise of next day…read moredelivery. I tried to call the customer care but was left with a recorded message for over 20 minutes. The company is clueless when it comes to customer service. I will never order from them again. When will companies invest a bit in customer service? Customers need to blacklist those that don't provide any customer service.

I had to make a trip to the optometrist and update my prescription because one day my glasses…read moresnapped in half right in the middle and no amount of tape could fix it. CONS: ~ This is a teaching optometry clinic. Your doctor will most likely be an optometry student. ~ ...As a result, the process will take very very long. I've needed glasses since I was a little girl so I'm well familiar with eye exams and how quick they should take. A typical 15-20 minute eye exam ended up consuming about an hour and a half of my time because instead of just updating my prescription, they wanted my doctor to get more experience so they gave me the full shabang - dilating my eyes, dyeing it to see the veins, etc. I pretty much turned into a human lab experiment. Normally I wouldn't mind that much because I'd be happy helping someone else learn but they could've let me known beforehand. I ended up needing to miss a class for this examination... PROS: ~ Excellent customer service. Since it takes approximately a week for the new glasses to arrive, they tried to help me repair it using tape and melting the metal, etc. It didn't work out in the end, but I'm glad they took the time to try for me. ~ The examination was absolutely free (the eyeglasses weren't though, unfortunately). ~ Because I had school, they even decided to put it on rush delivery at no charge to me. I'd make a stop here again next time I need to get my eyes checked. Even though the process is grueling and long, I'm willing to go through with it to help someone learn. The employees are really sweet and offer some of the best customer service out there. I'd just have to make sure that I have time to spare.

From the owner: Our practice carries a wide range of designer & budget frames for adults & children. All services…read moreavaliable to the General Public.