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    Services - Bailey Carpentry

    Bathroom remodeling

    Building additions

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    Deck construction

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    Painting interior elements

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    CT Remodeling

    CT Remodeling

    (2 reviews)

    First, I need to say I don't typically write reviews, however, after the experience I had with Troy…read moreI feel compelled to warn others. Short Version: Non existent communication, Lack of schedule (expected to just be home all day every day for 2 weeks so they can show up "when they are available"), Inconsistent quality of work, Padding the bill, arrogant owner, overall terrible experience. Final straw: Not honoring the warranty Long Version: 1. There is ZERO communication between Troy and his team. The day Troy came to our house to give an estimate, we went over how we wanted everything in our bathroom and he said it would not be an issue. On day one of demo, I asked Troy to review everything we wanted to do (including moving up light switches, covering an old light switch, and moving the ceiling fan, etc). He waived me off and said we would go over all of that when demo was done. When demo was done, the team started putting up drywall WITHOUT ever talking to Troy or myself. This caused holes to be cut in the wrong spots for all of the above mentioned. 2. We asked how much it would be to put up brand new drywall in the entire bathroom. My husband and myself called the office manager and asked her specifically if that price was just labor or if it included materials. She assured us that materials were included. When the final bill came we were charged for all the materials. 3. During our initial consult, Troy told us what size vanity we needed. The vanity we picked out had a filler strip that had to be cut and placed in between the wall and the vanity. The crew member said it would probably be better to skip it. That although the sink would be slightly off center, it would give more room next to the toilet. Based on his professional recommendation, we agreed. Once he did that, the drawers could not open on the vanity (hit the door trim) so we knew the strip was needed. Troy came in at that moment and said "NOT MY PROBLEM, GET A NEW VANITY" 4. After receiving the final bill, we asked for itemized receipts. On the receipt was a charge for a 8,000 piece bucket of drywall screws which was $50. If they had left the remaining 7,900 screws, I would have less of an issue, but they took it with them! 5. We asked that it be included in our written contract that all trash be hauled away. On the final day we had a ton of trash in our garage from the job. Troy fought us on taking it and said he usually doesn't. He still didn't take everything...except the screws 6. A day after the bathroom was done we noticed the towel bar was loose. Troy sent someone over to fix it. Now, just 2 months later, the towel bar is coming out of the wall again. I contact Troy and he stated it would be A $50 CHARGE TO COME FIX IT BECAUSE IT WASN'T COVERED UNDER THE WARRANTY. WHAT?!?!?!? According to our contract, we have a 1 year warranty on all labor. He said if we are putting wet towels on it that it was our fault. IT HAS NEVER HAD A WET TOWEL ON IT. It only has one decorative towel on it that gets put on and off when I wash it. Obviously that means it was NOT installed correctly, which is a.....LABOR ISSUE.

    saw the driver run a red light (got that on dashcam) called and the owner admitted it to being him…read morebut said it was yellow.. he got passive aggressive when i told him it was on video.. i posted the video on facebook and emailed it to him and he called me later saying "im going to report you to the police for harassment. you sound like a f**King re**rd get a life"

    Bailey Carpentry - contractors - Updated May 2026

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