Just appreciating the wonderful holiday gift of Baehr's team. Lauren gave above and beyond information from the start and kept us updated throughout a multi service visit on a tough diagnosis. Jay quickly found the original problem and ordered replacement parts after consulting with us. Mike and Dakota persistently continued diagnoses when there was an additional confounding element. Baehr was more than fair in separating labor spent troubleshooting brand new parts vs. the time spent getting our hot water flowing again. Dakota was rightly proud of his success and shared a respectful explanation of the whole process. Thanks and happy holidays to the whole team. read more

I had called to have assistance with my home Furnace. I had a representative on the line and I expressed my furnaces has a propane leak&a water line that was leaking onto the furnace that as near electric plugs. Explained turning off the water and propane and my fears of potential fire due to the propane leak& water. The representative ignored the urgency even after exclaiming this was an emergency. I stated if this isn't an emergency line or company that can help tell me so I can get help : the representative continued to ignore me and ask how I heard about the Buisness and what apps I had to share their business -! DISGUSTING service and in an emergency I can't believe I had to deal with that. I'll never recommend this service WTF is wrong with your people ? *** if ur not 24/ service that's fine but too have ur secretary upsale and waste time during an emergency after i ask " if this isn't an emergency service line let me know so i can call someone else " and her continue to ask my irrelevant questions not even pertaining to safety is ..... very telling: in the future if someone calls ur Buisness during Buisness hours as states its an emergency , maybe tell ur team not to ask about how they heard about ur business and maybe direct them to an emergency number - read more

Adam David was very capable and efficient as well as personable, the price was very reasonable I will be having them return to install another air conditioner when I purchase another unit ! read more

Dakota was very professional and knowledgeable. He was able to fix our problem quickly and even recommended annual service which we are thinking of doing to prevent further issues! read more

Excellent service. Friendly, answered all my questions with concise answers that I understand. Went beyond what I expected with attention to all the details and I have hired them for regular maintenance. Highly recommend. read more

Topnotch HVAC, Company Good communication, punctual, Fair pricing and honest. Recommend highly. read more

My dad and I were house sitting for a friend in Rough and Ready. We live 2 hrs away in Vacaville, so we're not familiar with companies in this area. While house sitting my friend's cat decided to swat my dad's medicine bottle down a floor vent. This is medicine my dad needs because he has Parkinson's. I immediately started calling around to see if something like that could even be retrieved. A couple of places told me no they couldn't retrieve it. Didn't ask for pictures or ask any questions about the vent, they just said no. I finally reached out to Beahr and they immediately said they could send someone out. They got here in less than an hour. I had the pleasure of meeting Blake and Dakota, two amazing young men. They were extremely professional, had wonderful attitudes, and said they would do their best to retrieve my dad's meds. I figured this would take awhile, to my surprise they were able to retrieve it in about 30 mins, and it wasn't an easy task! 10/10 recommend this company, and I hope if you use them you too get the pleasure of meeting these amazing young men! Beahr, these boys are a true asset and wonderful representatives of your company. Thank you again guys. I really appreciate you. You saved the day! read more

BAEHR Heating & Air - Heating & Air Conditioning/HVAC Near Me - Grass Valley, California

we had a problem with out mini split unit. it was not working at all. We called Baehr and they came out , on time I might add. Dakota was the repair person. He had the unit working properly within 40 minutes. He took the time to explain what he did. And show us how to better maintain the unit. He was informative and knowledgeable. I was truly impressed. I give Baehr a10 out of 10! read more

Put in my mini-split system, super friendly, on time and cost effective. Would definitely recommend;

Their on it , the tech is top notch Saving us money and time, it's 105 and our renter puts out fires for cal fire , flys the lead aircraft, They were deeply concerned and want his a/c blowing cold, Great hustle ! read more

Blake was the best!!! He was very thorough and took time with my seasonal maintenance. I paid for spring and fall both for a better price and they will call me each season. I also asked to have Blake each time. I have tried other companies, but their service was the best. They are so kind. I am older and I appreciate their honesty! Cheaper to pay for both spring and fall and they will call each time! Sincerely, Valerie S read more

Great job getting my ac/heating unit up and running. Works great now. They were on time and sorted the problem quickly. Thanks for the good work. read more

Dakota and the team was very helpful and incredibly communicative. It took some time to trouble shoot what our issue was, but Dakota fixed a situation that no one else had been able to fix and now everything's working great. Thank you read more

Scheduled appointment was on time. Installed on demand water heater, 2-ton mini split, and full house water filter. All in one day! No mess to clean up. The crew worked well together and even helped me with a chore I needed help with. read more

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They sent out 2 nice young men to write a quote for a new HVAC system. But after 3 calls following up on my pending quote over the course of a week, I gave up. Very disappointed. read more

Fast fair and transparent. Enjoyed work with Baehr. Inspected my old furnace, cleaned it and performed maintenance getting it ready for winter. Suggested replacing one of the parts, very happy with the service read more

Dakota from Baehr Heating & Air was incredibly professional, courteous, and thorough. When our AC stopped working, he went above and beyond to assist us--even after discovering the issue was actually electrical rather than HVAC-related. He took the time to listen to our concerns, clearly explained the situation, and made sure we felt supported throughout the visit. Payment was quick and easy--I appreciated the ability to pay by card, and Dakota reviewed the service notes with me before providing a receipt. The entire process felt honest and transparent. Booking the appointment was also a breeze. I sent a message to request service and received a response via email almost immediately. I was in touch with someone that same day, which made a stressful situation so much easier. I highly recommend Baehr Heating & Air to anyone looking for reliable, responsive, and professional service. We'll definitely be using them again in the future! read more

Great Service and quick response. Jay diagnosed a bad gas valve in my furnace over the phone with my input. The following day he had the valve with him and replaced the valve after further diagnosis. I was charged a fair price and it couldn't have gone smoother. Of course it happens on the coldest day so far this winter! Highly recommend Baehr Heating & Air. read more

I've used Baehr in the past with great success, and always got Jay the owner. This time I got a different tech, Dakota. Same perfect service!! When you call this company, you end up with a super competent tech, fair pricing, and accurate scheduling. The gal that answers the phone is very pleasant and efficient as well. Overall, a great company thru and thru. read more

Baehr Heating is the company you should use for heating needs. We had a problem with our Northstar home heating system. Baehr responded quickly and effectively. Their technician, Dakota Berzins, is as good as they come. Our issue ended up being quite complex, but Dakota explained things clearly, worked tirelessly, and had us back in service. Dealing with Dakota and the admins at Baehr was a pleasure. They have our sincere thanks. I cannot recommend them highly enough. read more

Have used BAEHR for the last several years to service both our AC and heating units. We have two of each. Jay and his crew have managed to keep these older units operating with annual tuneups. When we've needed repair they are quick to arrive and always give honest, reliable information and have never failed to get them back up and running. Always the first and last person I call! read more

Quick response, great service. Won't hesitate to call again when hvac service is needed

Jay came to help me after he had put in a full day. I'm older and with hot weather coming in days, I was panicking about my cooler not working. He was professional, polite, explained many things to me about the cooler, even showed me some tips! Thanks to this crew, I finally feel like a person, not just a number on a spreadsheet. read more

Worked closely with me in providing a heat pump for my newly purchased Grass Valley home.

Called with a problem, they showed up the next day. The service tech was very professional and explained everything he did and everything I was paying for. Fair price and can pay anyway you need. read more

I feel it is necessary to update my review. After I posted my review Baehr reached out to me took accountability, apologized for the inconvenience and offered to give me a refund on some of the work performed. This says a lot about the company and that they do care about their customers. Although these circumstances were unfortunate I don't think it is necessarily a representation of their company and I would debate using them in the future if price is similar with competitors. read more

Efficient and knowledgeable! So appreciate Zach maintaining our system! He is always on time and professional.

Jay and his team of specialists are top notch technicians, and their stellar reviews are well deserved. They installed a Mitsubishi hyper heat system in our cabin and it was flawless process. The system is incredible and keeps the cabin toasty even on the coldest snowy days. Jay answers questions promptly and he is knowledgeable and conscientious about his work. Don't hesitate to take your business to Baehr Heating and Air. read more

These folks have come and helped me out twice now at short notice, and efficiently fixed the problems with my ancient HVAC unit both times. Time for me to get a maintenance contract with them! read more

We haven't had working AC for some time so I had a technician from another company inspect and test the system last summer. He ran some tests and told me that the AC condenser was working as it should. I told him that it does not cool the house down so please send someone out to talk about replacement. They never followed up. Enter Baehr Heating and Air. Zach and Jay (the owner) arrived at the house responding to a Yelp inquiry to replace my AC condenser. They were the third contractor to come out and look at the system, but the only one who arrived with a technician and not just a salesman. They immediately started evaluating the existing system and determined my system had almost no refrigerant in the lines and that my fan speed could be turned up. I'm typing this in my house's cool air, having saved $14-24K that the other two contractors had quoted me. To be fair to the other contractors, I did ask for a quote to replace the AC and what is what they gave me. Baehr is truly a gem of a company providing an honest assessment, immediate and expert service, and saving me thousands of dollars. I will not be calling anyone else for future HVAC needs. Thank you Zach and Jay! read more

I requested service for my home heater/furnace. Zach previously serviced my AC and did this service too. I was notified of arrival time, the service was done, and Zach mentioned an option to replace the heater/AC due to its age and newer units have higher efficiency. I received information about different replacement options the next day. Great service and helpfulness by Zach And BAEHR Heating & Air. read more

Our AC unit failed in the middle of the heatwave. They were responsive and scheduled the date/time we requested. The day of the service, they texted the expected arrival time. Upon inspection, they immediately diagnosed the issue, estimated costs, replaced the parts, cleaned the unit. They were friendly and professional. I highly recommend them for HVAC services and repairs. read more

I love this team! We've used them for multiple rentals and our personal home. I always know I can call and get their help as well as their honest opinion about the heating or cooling issue. I've never felt their pricing to be unreasonable. I feel they go above and beyond to provide excellent customer service - I've also never met a more cheerful crew of guys. read more

We are a retired and semi retired couple on a fixed income here in Grass Valley Ca. in the Alta Sierra Ranchos. We have a hydronic boiler heating system with baseboards thru out our 4700 sq ft home. We bought our home here to retire in 2015. Our home is big and it has always been cold. We never knew why and we have been here for 10 years.Always freezing cold and huge propane bills. Never did we think because the furnace continued to work that it would need to be serviced because this was a very different kind of heating system than most and complicated we thought. We had never encountered an issue so basically fear kept us away. Thinking it would be outrageously expensive to bring someone over to service it if needed.. The system started spitting out black soot on the floor and then it would not stop running over the last 2 weeks. A half of a tank of propane that had been filled a week ago was already gone. We definitely knew something wasn't right so I called Paul at Baehr. We were going through propane like crazy and never realized why. We thought it was because this is the way it was supposed to be and to each other we said, we don't like this system. I knew Paul from a BNI networking group in Grass Valley. Very nice guy. I told him the issue. He immediately set me up an appointment with the owner of the company that knew how to work on these systems for 38 yrs. Wow. Jay , the owner took one look inside the boiler and knew immediately what are issues were. It desperately needed to be serviced. He said it was the worst he had ever seen and he was shocked that the boiler was still running. And he could even smell fumes . Omg I thought.... He had a very nice hard working man in training and stayed right with Jay while Jay was telling him everything he needed to do. And this young man got trained right on the job with the owner step by step to remedy our issue. It was awesome to watch and experience. They both were so nice and we are so very appreciative of the work that was performed for us. Thank you so much! If the ratings were 1 out of 10 and 10 being the very best , this company deserves the prize for a number 10! Steve and Cherylanne Pobuta read more

Baehr came out to look at my radient floor heating system and went right to work diagnosing the issues. He was able to explain the issues and give multiple solutions, making repairs on the spot. I would not hesitate to have them back. I am looking forward to affordable efficient quotes for my Air conditioning needs. read more

Jay is promt (as a realtor this is a highly valued attribute), professional, and affordable. I was able to schedule an appointment within 24 hours of my call and he showed up at the early side of the time window I was given. I highly recommend BAEHR Heatinv & Air for your Nevada County HVAC needs. read more

I want to post this as a WARNING to possible customers. BEWARE of pricing!! I was shocked to say the least. We asked Baehr Heating to do an inspection on our mini-split. The price quoted was around $160 for the hour inspection. When they got in, they said the unit had mold which required them to take the panel off and do some internal cleaning. I made note of the time and they arrived at 1:45 and left at 4:30, total of 2 ¾ hours for both maintenance & cleaning. They ended up sending me a bill for $675! That amounts to $245 per hour for work done! The extra cleaning only took 1 ¾ hours over the maintenance time. This was more than a shock!! They took off around $85 from the total which still amounts to $214 an hour. Anyway, be WARNED of pricing!! We will never use them again! read more

it was a pleasure to have Alex inspect my mini spli. Knowledgeable, polite and respectful! I am very impressed with him. Can not say that for the price though...just changing a braker cost $285! A job for few minutes that should not cost more than $130! That of course does not have anything to do with Alex, he was just perfect! Thank you, Alex! read more

Baehr is amazing! Great service and Jay was extremely knowledgeable and took great care of us. Lauren was absolutely phenomenal in customer service. My mom is 90 years old and we were in the middle one of the most intense heat waves known to the area. Our air conditioning had completely gone kaput. She went above and beyond to get someone out here even though they were completely backed up. Truly unheard of in this day and age. We are forever grateful to her for taking the time to care and going such extra miles to help. Great service, honest and extremely knowledgeable! Truly grateful. read more

There's a reason this company is listed among The Best. This is a terrible time of the year to have the heater quit on us--and when it did we called Baehr, because they'd helped us before, in the crushing heat of summer, when we were desperate to get the cooling up and running. So, now, it looks like we have both ends of the seasonal thing covered-- BUT, should we have any trouble, we know who to call. They have proven themselves, quick to respond, knowledgeable in what they are doing, courteous, attentive, and more reasonably priced than others we've dealt with in the past. I could not more happily recommend this company. read more