So I received a gift card and it was valid for 2 free manicures, 2 pedicures, and a free waxing which I thought was pretty neat. But let me warn you .... Do not go here if you wish to have nice nails. The place was very messy, and the door to the back was open and it was a complete disaster back there. They had 2 pedicure stations which were awful.. the person doing my nails brought a plastic bin of luke-warm water for me to place my feet in (basically tupperware), the chairs have this gimpy little massage mat placed on it which didn't even feel nice. Usually when I go for pedicures they scrub, massage, file the nails, clip them if needed... none of this was done. All that was done was i got lotion put on and the polish. After my tupperware bin of water was done the girl simply just went in the back and set it on the floor ... The manicure was by far the worst part, I was telling her how my nails really needed some work, some are short and broken and some were long.. most manicure places would clip the longs ones, file them down to make them even right? nope not this place.. again just received lotion and a very bad polish coating .. as you can see in the picture.. The staff were very unprofessional as the lady that I had kept talking about how her ex boyfriend was a "dick" and laughing at other customers conversations. Overall, very bad experience .. will not be going here again even though i still have a free manicure, pedicure and wax. no way. read more

Back 2 You Esthetics - Worst Manicure Ever. - Nail Salons Near Me - Lethbridge, Alberta

Awesome Place! Awesome Service! Beautiful Decor! Friendly Staff! Been seeing Melissa for 3+ years and on top of her beautiful nails she gives me, I have a great relationship with her. You always leave feeling like a friend not just a client. Back 2 You Esthetics is now a full service salon so I don't need to go anywhere else. read more

Been going to melissa just shy of 5 years, excellenct customer service, exceptional selection for colours, and shes quick too! I dont trust anyone else with my nails read more

I have been going to Melissa for about 2 years. As the owner of the salon, I have watched her build her buisness to a professional, clean, and relaxing atmosphere. I have never had a bad experience, and look forward to "my time", and getting my nails done. I have had pedicures, nails, eyelashes done, and the staff have always given me awesome service. Good service is hard to find these days, but this buisness goes above and beyond to ensure you are satisfied. When I first started going to Melissa, she was so patient with me and my million questions, as I was a "newby" when it came to getting my nails done. Initially, I had broken nails, and she so kindly fit me in and fixed it for me. She explained that until my own nails grow underneath, there isn't the "base" for the nails. As my nails grew out, I broke less and less nails. So this is why nail techs don't cut the nails before they apply the gel or acrylic. My pedicure was so much fun. Melissa explaned everything, even the disposible foot bath container. They are not reused, as she is very concerned about things being aseptic. She gave me " glow in dark" toe nails for my trip to Mexico. So fun ! I would also like to say that Melissa helped me out after I stubbed my big toe, and broke the nail badly. She "fixed" the nail with some acrylic, allowing it to grow out, and no longer painful. If you simply want to exhale and feel pampered, give this salon a try. read more

Back 2 You Esthetics - French tips with teal tantrum. Awesome. Thanks Melissa @ Back2you - Nail Salons Near Me - Lethbridge, Alberta

It has taken me some time to get around to writing this review as I was, quite frankly, pretty upset after having had a manicure here back in the beginning of April. While I prefer to generally do my own at-home manis/pedis and gels, I have had professional manicures and pedicures before, of varying results, but never as horrible as this experience was. The only reason I went was because I had received, as a gift from my husband, a promo gift card for 2 free basic manicures, 2 free basic pedicures and 1 free waxing. Options to add extra for fees. He had been pretty excited about it since we are at this time a bit tight on money, he wanted to pamper me, and it could have been a great deal for about $60. When I went in, only the owner and a newer girl who had been hired a month or so before, in February, was there. The owner left to go run some errands so it was just the newer girl left in the place, who was the one doing my manicure. At the time my nails were a bit short and weak as I had not been caring for them much over the last couple months and well, they are naturally that way. I think I was too stunned when she pulled out the drill to say anything (you should never let someone drill your natural nail plate - and it is not like I even had any acrylics or glue to even out, my nails were bare!). Maybe I was giving her the benefit of the doubt thinking she was only going to lightly buff, I don't know as I am still kicking myself for not walking out right at that moment. It was only later after the polish was removed I saw how much of my nail plate she removed in the spots she had drilled. I WAS able to almost immediately see when she was done drilling that she had shredded my eponychium (the living skin around nail that produces the cuticle) so that there were several areas that were raw and bleeding. She basically ignored it and acted like that was totally normal! She then proceeded to apply a horribly goopy polish,complainting about the polish the entire time. She put some acetone in the polish to thin it out saying she had "heard that works" (which is a no no, they make polish thinner for this reason....I have hundreds of polishes at home, and they can last forever with proper storage and the occasional addition of some polish thinner). From my angle and the way the light shone I could not see well what was going on as she polished, but once she was done I could easily see she did a TERRIBLE job. The polish was lumpy and messy, and there was even polish on my skin which she did not clean up: a 2-year old could have done a better job. The irony was she kept saying how picky she was about polishing nails. In addition to complaining about the polishes they had, my manicurist also complained about her ex-boyfriend, told me all about her current boyfriend, and so on. Don't get me wrong, I enjoy engaging in conversation when I am getting my hair done, nails done, etc, but it was a lot of complaining and well, it just came across as very unprofessional and immature. She was young, yes, but even keeping that in mind I was cringing throughout that entire conversation. After I left, with my raw and bleeding fingers, I proceeded to go home and remove all the polish immediately (I was not comfortable being out in public with those nails!) at which time I saw the damage to my nail plates which is still growing out. My nails were tender and painful for several days, as was the wounds around them, and I was worried about an infection (I had surgery a couple months before so was still at slight risk of infection through open wounds). This was the worst manicure I ever had, not just in appearance, but in terms of comfort, enjoyment, and so on. I had been really looking forward to it too, after a few difficult months for myself and family. Add on, the place feels and looks dirty and cluttered. It looks they are trying to sell a few things out of there that just cheapens the look of the place, and there were a few pamphlets around for various MLMs (turn off for me). I will NOT be going back. I would not recommend anyone go here, there are FAR better places in Lethbridge. I also feel pretty bad for my husband who just wanted to do something nice for me and while the thought counts, the money was wasted. The plus side? This experience inspired me to get back to doing my at home manicures again and growing my nails back out long and healthy, and I can report that they are already looking pretty darn good. I can't wait until the damage from this "professional" manicure is finally grown out. read more

My boyfriend had bought me a promotional coupon for valentine's day ( the same one as the 2 ladies before me) telling me I am always worrying about everyone else, and taking care of everyone and never doing anything for myself and wanted me to get pampered. I thought this was soooo sweet and thoughtful. He even called and made the appointment for me. The day of the appointment I walk myself there as I do not drive, and grab a coffee across the street before going in. When I get into the salon there is one young girl there who seems friendly enough. I explained that I wanted to do both a mani and a pedi that day (both available through the coupon) but would like to upgrade to gelish. This is something I regret deeply. I understood that there would be additional charges, but I will get to that later. I asked if I could get a design done and if that would cost extra, which she replied no. So overjoyed I sat down and explained I would like a simple lotus blossom on one of my ring fingers. She had no idea what I was talking about. I pulled out my phone and showed her what I wanted exactly and her response left me dumbfounded. She had responded with "ohhhh, you mean a Buddha flower, I have on as a tattoo " .... I should have had a clue where this was going. She cut and filed my nails, but not well. They were uneven and none were shaped the same. Then put the base color of the gelish on, which was very heavy glops which pooled over my nail and onto my skin. The spots which were really bad she attempted to fix by sweeping her own finger over top and then wiping it on a tissue... finally the design. She had attempted to do this several times, before I picked up a pen with my left hand and demonstrated how to draw it. 7 more attempts were done before she decided all she could do were polka dots on my nails... I really didn't know how to complain because she clearly was not taught how to do nails, and yet had been hired, paid and trusted with keys to the building... The pedi was worse, she placed my feet in room temperature water. Didn't rub or or clip my nails. After they soaked she put the gelish on. I insisted I didn't need any polka dots this time. A solid color was fine. But that wasn't either as it was unevenly placed on and you could see my nail through some spots on them. This whole time she complained about Co workers and her friends and previous jobs, talking about going out and getting too drunk. After this I just wanted to get out as quickly as possible. I went to pay the additional charge thinking it would be 10 or 15 dollars. I was charged $80 for upgrading to gelish Polish... I could have received gel nails elsewhere for this price... The Polish lasted 2 days. I have not gone to any salon since this experience. read more

I go every 2 weeks to get my nails done . I use to chew my nails and they were short and horrible,now I am proud to show them off . The best thing is that when I broke the nail I just call and it is fixed at no cost. The staff is friendly and I feel relaxed when I am there . read more

Melissa is great at what she does! You have a lot of choices and she is patient when you can't make up your mind! Some of the most difficult nails she sees as a challenge and gets it done when everyone else says no! Thank Mel!!! read more