Brought my wife's minivan in for an interior detail and asked if he could include a quick exterior…read morewipe down, not a full wash/detail. In the middle of the day, Duane had a state inspector show up unexpectedly that took a bunch of time out of his day and he wasn't sure if he could get it all done by end of day. When I pulled up at 5pm, not only did he have it all done, but he was still out there trying to get every last bug off the front bumper. Wow!...what great service and attention to detail.

My son was visiting me from Indiana and his car ran into trouble. We thought it was a timing belt…read more We took it into Duane. He told us to slow down. He did a diagnostic on the vehicle and discovered that it wasn't the timing belt. It was the camshaft sensor. He got all the parts for the car and it's running smoothly now. was a good diagnosed the problem. Got the parts replaced everything and now it's running like new.

Been getting oil changes here for a couple or three years. They do a very nice job and pay…read moreattention to detail. Very friendly and trustworthy. There is about half dozen places walking distance to have something to eat/drink while you wait.

It's a tiny shop and not fancy in any way, but they've always done good work and gotten it done…read morequickly and for a reasonable price on multiple vehicles I've brought in. Make sure you get an appointment and show up on time as you really don't want to have to wait at the shop for any reason.

From the owner: full service auto shopread more

LIARS!!! My girlfriends sister had a car pull in front of…read moreher and totalled her car. Sheriff sent hiscocks to tow it. After the accident we went to Hiscocks to ask what we owed and how much to tow it to a scrapyard. He said 150 + 40 a night and 150+ title to haul to salvage. I asked him 4 times just to be clear. Next day we have a competitor of Hiscocks coming to buy the car for $400 from us. As SOON as Hiscocks found this out the price went up to $514!!!!! Now there is a $100 labor fee, $100 assessment fee, went from $40 a night to $50 a night!!?!!? Wouldn't even let me have the tires, said I could buy them back for $100!! They took the car and still wanted $150!!! Checked around and Hiscocks prices are double what any other tow service is for 100 miles! ​

My daughter hit a deer and the Allegan sheriff called for a tow truck from Scotts. Upon arrival I…read morewas not impressed. Driver was dressed in pajama pants, very unprofessional. After he loaded the vehicle we told him we wanted it taken directly to the body shop in otsego. He stated was not going to that late(12:30 am) we then asked to make sure that there wouldn't be 2 tow charges. He said he didn't do the billing. I called the next morning and the lady stated there would be 2 charges as well as storage. And couldn't give me a price because insurance was involved. So it seems to me the just take it to their shop so they can charge more/double dip. Does not sound legal. I will never use them nor recommend. Very unethical. If I could give 0 stars I would

The dispatcher is extremely nice and helpful, but the drivers lack common sense. Dropped the…read morevehicle at the wrong address because they did not call as promised when I waited at home all day. Then they refused to bring the vehicle to my home as I paid for and now I have to get another tow service to tow it 100 yards. They will leave your abandoned vehicle on some ones less property just because they are to lazy to follow up with you. I would use someone else in the future if you want it done right.

I wouldn't go here unless you want to get treated like a piece of crap. I explained to the woman on…read morethe phone what my issue was, got an appointment, showed up and she tried to start an argument with me by asking me to reexplain what the car issue was but kept implying it was my fault, then lying, wanting a rise out of me. Waste of time.

Took my truck in for its first tune up and they they found a sparkplug that was faulty and now it…read moreruns great . Thanks Nuckle Busters well be bringing more service your way. Also had it done in just a few hours. Also everyone was really nice.

Scott was an awesome help getting my Daughter into a vehicle, with us over 1000 miles away! He even…read morefollowed up with me, the worried mom!

I think this place has progressively gotten worse since my last review...and the employees bathe…read moreless while they seem to also provide worse service To top it off...this is 2016 and they don't have a restroom?

Small, dirty, expensive and mismanaged. There is no reason to go here when there is a better…read morestation across the street.

Very pleasant. Sales personnel were helpful and not pushy. Answered all our questions. Daughter…read morevery happy with her Equinox she purchased. Thank you Baker!

Bret made this the most pleasant car purchasing experience I've ever had. He often worked way past…read morebusiness hours in order to work through the details of the purchase and was readily available anytime I had a question. Everything was professionally handled from locating the perfect SUV to assisting in understanding the intricacies of the purchasing process as it had been a while for me. He even drove the vehicle over two hours to my home when a last minute scheduling conflict prevented me from getting into the dealership. I couldn't be happier with their exceptional service and I'll absolutely be using Bret and Betten Baker again.