My opinion of this business is that if he can "hose" you he will. He has been in business for a…read morevery long time but not sure how he gets repeat customers. I went in there for a simple solder job on a circuit board that I wanted a "professional" to do so I did not mess up the whole board, laptop computer, due to excessive heat. I figured maybe $25 bucks for a two minute job but he wanted $90. This was just the board as I had the board out of the computer already.I said ok thanks for the opportunity and went home and did it myself. I have a couple friends that went there for some minor service/parts that have similar opinions.

These guys are awesome! I took a 13 year old JVC mini shelf stereo that had decided to stop playing…read moreCDs over to them and 6 days later I had a fully functioning player for 1/2 the cost of a comparable new one! My sister in law had equally good service and results with a multi changer CD repair! Lancer TV is a gem of a local small repair business in an era where we unfortunately are invented to throw things away instead of employing skilled people to repair them! Shops like Lancer provide an important and beneficial service. I highly recommend them!

I had my Sansui 8080 receiver and Panasonic boom box repaired and was very satisfied with the…read moreservice. He informed me that it could take 3-4 weeks due to a backlog of repairs, which was fine with me and to be expected during these busy times. After my receiver was completed and I took it home, I had accidentally crossed speaker wires and popped an inner fuse and had to take it back in. He replaced the inner fuse free of charge but I insisted on paying him at least something anyway. A larger corporate-type business would not have been so forgiving. He also was very personable and was eager to pass on his knowledge. He explained the repairs in detail, and gave me advice about speaker choice and the proper way to hook up speakers.

Tossing a review up so that people know this business is still open. Very nice man running it, I…read moreforgot his name. The first two times I called it sent me to not caller/odd voicemail. Third time I got ahold of him and he walked me through step by step with miraculous steps. Don't pass up the shop! They may be old but still running strong!

I brought my television in for repair They charged me to do…read morean assessment They told me I would receive a call in a day or two. After two weeks I called. They told me they found nothing wrong with my TV. I picked it up and brought it home and I still do not have a television that works. I did not receive any paperwork about what they did to evaluate my television nor did they fix it. My $40 deposit was lost.

My nephew turned me on to Audio Ventures in the early 2000's. I purchased a McIntosh component…read moresystem from them. Bill Waara has been fantastic to work with and I feel he and I have become friends over the years. I have changed out my power amp and pre-amp from the original components but still McIntosh and still very happy with everything. I think Bill and company have the best audio store I have ever visited. Rock on Bill and keep that Road Runner running! Fred Kurtz Onalaska, WI.

Please, please do not take your vintage audio equipment here!! Before I really knew anything about…read morethe equipment I had, I took my Marantz 2330 to them for repair. Not only did they not fix anything, but they actually made my receiver worse by bypassing the protection circuit. I now have a frozen woofer on one of my formerly pristine AR 3a's. What a shame. They don't know what they are doing, don't stand behind their work, and are extremely expensive for the "work" they do. I have even heard of them redoing speakers and convincing people to trade out their original drivers for new ones. Not because it's in the best interest of the client, but because they want the original part to resell. They don't have the nickname "Audio Vultures" for nothing. Stay away!

Haven't needed computer repairs so don't know much about the business and have never entered yet…read morebesides delivering packages from next door to the front desk. Clean with good ambiance.

He closes up to get his child from school. I like bringing my business to a good father. Some of…read morethe kid's artwork is on display. This may not be pertinent to you. He fixed and cleaned my computer in the estimated time frame at the estimated amount and he did it well. He gave me some good advice, it's a pleasant little shop with ample street parking, there's a good diner across the street. You know what I like even better? He interrupted talking to me to take care of an elderly customer. اذهب مع الله

Excellent! BF and I have been coming here for years! He is quick with his work and very well…read morepriced! Recommend him To everyone!! Best in MKE!

Someone I knew had a memory stick that had a multiple million dollar company's information on it,…read moreincluding Quickbooks. The stick got bent and it stopped working, just before payday, just before Christmas!!! A wonderful gentleman at this company was able to solder the necessary parts, the information extracted and he copied it to a different memory stick....literally saving the employee weeks of recreating an entire "Company in Quickbooks". Everyone gets paid now!! I call him a hero!!

Really sweet repair man, he fixed my phone and got it up and running in less than an hour! :)read more

This place destroyed the sides of my frets and fretboard doing a fret sprout repair. When I emailed…read morethe owner, Jeff, to inquire about why they did this to my guitar, he tried to justify his shop's poor work based on the quality of my guitar. He said this instrument as well as all the other instruments I brought into his shop to have work done were "Chinese made junk that weren't of any quality to begin with". I guess that justifies doing a poor repair job according to Jeffrey Benske, owner of Top Shelf Guitar Shop. He also said I constantly badgered him about spending too much money on repairs, which is a complete lie. I was just trying to spend within my budget, that's all. I was never super aggressive toward anyone at this business at any point. But, according to Jeff, I'm in the wrong since I brought cheap guitars into his shop. How dare I not bring in a 2,000-dollar Gibson or something of that sort and instead bring in a 200-dollar cheapo! It's my fault for having the audacity to bring in a cheap guitar, hence the cheap repair work! I guess I deserved it! Yeah... Right. Get out of here with that attitude. Honestly, I could say a lot more about this place because their poor work on most of the guitars I brought in over the year and a half I came here for repairs has caused me great distress as well as set me back in terms of repair work on my guitars. However, to save me from going insane, I will just post the pictures of my guitar with this review and the screenshot of the email I received after I inquired about why my guitar was ruined. I think the pictures and email speak volumes about the type of people you will be dealing with when coming into this shop for repairs. There is nothing that justifies this type of low-quality, low-effort repair work, no matter how inexpensive your guitar may be. If the sides of your frets not getting destroyed matters to you along with not dealing with arrogant, elitist business owners, I would stay far, far away from this place. I truly believe Jeff is unfit to own a guitar repair business based on my interactions with him and based on his shop's unfortunately poor work on my guitars.

Excellent repair and set up guys...fair prices on vintage equipment..mostly guitars and amps....5…read morestars