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B----------g Sunrooms

2.2 (31 reviews)
Open 9:00 am - 6:00 pm

Services - B----------g Sunrooms

Building additions

Deck construction

New room addition

B----------g Sunrooms General Contractors Photos

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Uncapped old decking. This is what you get not the advertising pictures.

I wish my experience with BetterLiving Sunrooms was like those who rated this company a "5"(they must be talking about a different Better Living Sunrooms?). I would echo the rating provided by one reviewer as a negative figure if the scale allowed such. At the beginning of the process the slick salespeople provide pictures of great looking sunrooms. They tell you about the efficiency and quality of the company, its work, their 50-year warranty and they've been in business for 60 years(frankly, I find that hard to believe now), blah blah blah, but the reality is much different. Look at my sunroom pictures compared to the slick advertising photos. When I discussed the project with the salesperson, I harped on the fact that I did not want to stain wooden stairs and would rather have Trex stairs installed. I was assured repeatedly(because I asked repeatedly) about the stairs being Trex. He told me repeatedly; I would get the Trex stairs. When the materials arrived, no Trex was included. Wood for steps was delivered. When I discussed this with the owner, Rick, he told me no steps were supposed to be installed in the first place because steps were not in the contract. He wanted the wood returned. However, the drawing submitted to the township by Better Living indicated steps and the township approved the drawing(the drawing also indicated a sliding exit door which was installed. Who would install a door with no steps?- A door to nowhere!) The deck is 8 feet off the ground and there would be no separate exit. The township would never approve no steps(steps were there with the prior existing deck Better Living tore down). Rick and another employee kept telling me the drawing identified the door/steps only to "satisfy" the township, (whatever that means). However, I was told by an employee of Better Living to review, sign and approve the drawing(which showed steps) before it was sent to the township. Why have me sign the drawing with steps for submission to the township if no steps were supposed to be installed?? In the end I got no steps. The building inspector told me the township expected steps to be installed. The building inspector told me that the plans would not have been approved without steps. Clearly the steps were contracted for as the drawing identified steps. I know what the salesperson told me. He promised me Trex steps over and over, which I never received and never received the wood steps. Then Better Living wanted to install the wood steps for "free" even though, "not in the contract" as they claimed. They were doing me no favors. I told them no, that's not what the salesperson told me would be installed and that's not what I wanted. A Better Living employee felt sorry for me and told me he would do the Trex steps because he said, " Better Living makes promises to customers just to get the sale." I purchased the Trex materials as he told me to do. He started and never finished. I had to hire someone else to install the Trex steps I originally was promised by Better Living and purchase additional materials. The entire cost was an additional $5,000. The new contractor also had to correct deficiencies in the existing Better Living construction. I was lied to by Better Living from start to end about the steps. The sunroom was useless for over 6 months as the project started June 4 and did not end for me until December 10. (Better Living said the project was complete as of June 30). Crews would show up one day then I would not have anyone come for a week or more. Construction materials(new and old) were strewn all over the yard for over 5 months. I would inquire when/if someone is coming out and would usually get the runaround or no response at all. I would be told someone would show up on a certain day and no one showed, tying me up the entire day for nothing. Then there were leaks which had to be repeatedly addressed(including to the original house when workers negligently left a gutter open which rainwater got into the basement). The multiple repairs performed by Better Living have not corrected the leaks. As I write this in December of 2023, I have a contractor out to correct another leak and the poor quality of work by Better Living. At least I know the hired contractor will do the job correctly. The roofline on the existing house looks terrible. The guttering is cut out around the sunrooms horribly with parts left in short sections. Where the sunroom meets the house also looks to me to be of questionable quality(that's why it leaked after the first place). I could go on and on. This was definitely the WORST experience I ever had with a contractor. Don't use Better Living!

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11 months ago

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6 months ago

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6 months ago

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1 year ago

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1 year ago

Not cooperating with service under warranty on our sunroom built by better living 8 yrs ago with a so called "50 yr warranty

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1 year ago

We had a repair done on our sunroom due to tree damage. Service was excellent. Our sunroom is a real pleasure!!!

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2 years ago

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3 years ago

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9 years ago

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7 years ago

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14 years ago

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12 years ago

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5 years ago

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13 years ago

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7 years ago

Sad to say they never called or showed for two different appointments. One I actually took a day off from work. Very disappointed

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8 years ago

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I called Betterliving Sunrooms in Conshohocken, Pa.

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