I brought in a very expensive down jacket to have the zipper replaced after my dog chewed several…read moreof the teeth off. I was VERY surprised, however, when I got the jacket back to see that the bottom of the left side of the NEW zipper is SO deeply buried into the material of the jacket that it is absolutely inaccessible to hook the right half of the zipper onto it at the base! I am puzzled how she could have given this to me, without making any remarks whatsoever, and charging me $22!! But now, after seeing similar issues reported here on YELP but in which customers say she also refused to give refunds for this type of defective work I am quite upset. I left other work there for her to work on before I saw this and now I honestly don't want to go back ... EVER!

I've had items damaged here and two instances where I've showed up and my items were either…read morecompleted in a hackjob manner and ruined, or not completed at all, so I've had to stand in the business and wait for her to start them. Absolutely do not go here.

Took 1 year and 1 month to fix a zipper on a pair of pants after multiple calls, and visits to…read morecheck the status of them. $160 pair of pants... Never again

She did really great she fixed a lot of my stuff and quick it was amazing she is the only person I…read morewill go to for alterations

I don't even know where to begin- Lori is so kind, quick,…read moreand professional! My ballroom wedding dress is a very unique material and I was so worried about having it altered.. until I had a consultation with Lori. She got my dress in and out in just a few short weeks and it fit me perfectly! Not to mention Lori is one of the sweetest ladies! Highly recommend!

Lori is amazing! She altered a bridesmaids dress for me, EXTREMELY last minute, and it's absolutely…read moreperfect. She listens and makes sure everything is the way you want it and does it all with a smile! So happy I found this place, great experience.

Awesome work and awesome prices. Would travel just to go here!!! Extremely reasonable!read more

Millie's is fantastic. Pricing is reasonable and the ladies are very friendly and the work is top…read morenotch. One of the challenges of being a short guy is that I need almost every altered. I don't really worry much when I shop, wondering if the piece of clothing will work for me, because I know the ladies at Millie's can alter almost anything and make it work for me.

This place is 0-5 with me. I was just in my buddies wedding this last weekend. Pants were baggy…read morewith the crotch hanging down to my knees, my shoes 3 sizes too large and my white shirt sleeves to mid forearm with core / trunk being too baggy. I think they just estimated my measurements after I left instead of using the fitting they measured me at. And the lady there was being snippy with me when I was complaining about my shoes. Sorry I just spent 179 dollars for a tux that doesn't fit. Similar instances with 2 other weddings and wayyyyyy back in HS for both proms. Maybe I'm just the unlucky one. They only really messed up mine this weekend. So 6 out of 7 I guess isn't bad odds for a wedding. I know when I get married I'll be searching else where. 5 strikes you're out. Especially after the way the lady treated a paying customer.

We came here looking for a suit jacket and the guy working here was quick to greet and help us out…read more He took some measurements and was up front about the fact that he didn't have the correct size in stock; though he did assure us that the larger location in Saginaw would have it. He did offer to call the other store for us, but we declined since we weren't sure if we would go that day. Even though they didn't have a large selection, we appreciated the fact that they didn't waste any of our time and directed us to another store where we found what we needed.

Leather vest patch work. The only shop I could find in the Mt. Pleasant/Clare area that did this…read moretype of work. They did great work in a very timely manner. And you pay for what you get.

I have used them for many different things and they have always been professional, kind and their…read moreprices are phenomenal !!!!

While visiting Saginaw I bought a couple pair of pants that I wanted to wear while on vacation. I…read morechecked a couple larger stores but they could not get to my stuff for a few days. I was referred to RW by my cousin and I could not be happier. The guy that helped me was one of the nicest people you could want to deal with. I got there about noon and he had not only one but both pair of pants ready for me by 5 p.m. and charged me half of what I would have paid back home. The next time you need some alterations done go to RW and you won't be dissapointed in his customer service, workmanship, pricing and turn around time. All while supporting a locally owned business

Repaired the placket in my vintage shirt to near perfect. I will be doing future business with…read moreyou. FIVE stars. Thank you.

I took my bridesmaid dress here to be altered at least two months before the wedding date, they…read morefinally told me after calling three times, that my dress is done THREE days before the wedding. To add to that my dress is too tight and a tad too long still.

The photos attached show the changes that needed to be made to my dress so that it would be short…read moreenough to walk in. You can also see an uneven hem below where the new one is marked. Many inches needed to be taken off on the sides while only a couple inches were taken off in the front. The final product after corrections was perfect. Not seen: the second seamstress also corrected a crooked stitch on the bodice of my dress that caused some gathering, and she also simplified my dress that was given 20 bustle strings to only have five.

I was extremely disappointed with my experience and the results I had. I had asked Cheryl to turn…read moremy wedding dress into a corset top with a sweetheart neckline. She said that she could do it, so I trusted her expertise--in fact, the first fitting she kept going on and on about how experienced she was and that she could charge higher prices because she was very good at what she does. I got my dress back and I cannot wear it to my wedding. The corset top is not flattering at all--it gouges my skin out, falls down, and overall looks very awkward and not how a corset top should look. The sweetheart neckline folds over, showing the lining in the dress. It looks very unprofessional and bad. When I told Cheryl that I was not happy with the dress, she said that she didn't think there was much else that she could do and she basically blamed me for wanting something that she wasn't able to do with her skillset. I told her that she shouldn't have taken my money and told me that she could do it then when I first told her what I wanted. I then asked for a refund and she refused. After four hours of back and forth texting in which Cheryl was pretty rude, she only refunded me $100--not even half of what I paid, even though the dress is unwearable--not to mention in worse condition then when I gave it to her. I am very disappointed with the results and would not recommend Cheryl's Alterations to anyone due to this experience.