We had to have our attic re-insulated and sealed we had critters they came they did the work and…read moredamaged event I have been waiting for one month and in constant contact with people at Orkin and it's still not fixed for my ceiling duct. They charged me a small fortune to have it done and yet they don't live up to what they say with repairing what they break as of right now I would not recommend them

We contacted Orkin because we had a pest issue under our house. We hoped they could address it, but…read morethe inspector claimed the problem was caused by mice. Although I was skeptical, I agreed to the service they recommended. The service involved redoing the attic insulation to fix the supposed mouse problem. When the technicians arrived, I asked if this would resolve the issue. They laughed and said what they were doing wouldn't fix the problem and that it was likely an animal under the house, which I suspected all along. Sure enough, within a few weeks, the problem was back. What they did didn't fix the issue. This means the inspector misled us into purchasing a service we didn't need. When setting up the contract, the inspector used an iPad with a PDF instead of a traditional contract. He quickly went through the details on the screen, making it hard to read, and assured us that the financing offered was interest-free and could be paid back as we were able. However, we later discovered the financing had a high interest rate and fixed payment terms--not what he had promised. In summary, the inspector lied twice: first, about the actual pest issue to sell us unnecessary services, and second, about the financing terms to encourage us to agree. We were left with a costly service that didn't address the original problem.

Quick response, excellent service, personable and friendly staff. We are refinancing our home and…read moreneeded a quick inspection. Not only the inspection, but any necessary treatment along with necessary reports were all in hand within a couple of business day!! Very reasonably priced, as well! Highly recommend!!

i had 2 other exterminators and they talked a good job, and that is all. i live on what could have…read morebeen an ant hill. perdue came, and has solved my problem. the rep (richard) was outstanding, very friendly, very professional, and very knowledgeable. i only wish i could give them more than just 5 star rating. outstanding service, reasonable price. (for some reason it shows i am in luray, va, but i am in roanoke county)

They came out quickly for a deer removal. They were so kind and excellent service! We would…read moredefinitely use them again!

From the owner: Nuisance wildlife removal and exclusion for squirrel, groundhog, opossum, skunk, fox, bee, snapping…read moreturtle, snake, raccoon, coyote, bobcat, beaver, mink, muskrat, deer, otter, honeybee, honey bee, copperhead, rattlesnake, black snake, flying squirrel, chipmunk, mice, rat, bats, wasp, vole, mole.

These guys are top notch!!! The customer service is beyond excellent, I called constantly with…read morequestions and they never made me feel like a bother. They showed up on time and did an excellent job. HIGHLY RECOMMENDED!!!!

From the owner: At All Pest Control & Solutions, resolving pest problems is what we do best. As second-generation…read morepest control operators, our family-owned pest control company is committed to protecting the health and property of our clients using state-of-the-art pest solutions.

Corey is amazing! He is professional, courteous and knowledgeable. He takes his time to answer my…read morequestions and address my concerns. I have used several exterminating companies, Bugman is 10 out of 10!

Well I was suppose to have the service for six month because that's what the representative offer…read moreme , then after the six months they call me to schedule me for the next treatment but I didn't know that was after the six months contract nobody call me to notify me that that was a additional month and they went and charge me in my card that didn't authorized to be charged and I call the company the secretary toll me that they make does mistakes sometimes and that her manager was going to call me to help me with the mater so it's been two weeks and nobody call me I think it's very unprofessional what they did so that's why I give them 1 star

I have been stood up for inspections two days in a row. What kind of operation are you running?…read more Very unprofessional! From what I read here, this is their standard practice. How can they stay in business?

We had a huge mouse invasion and all the insulation in our attic had to be removed! I had always…read moreused Orkin for the last 40 years. They came and investigated! Nothing like Terminix! Jay came out and inspected every cabinet and closets and corners! I was shocked. Jay gave us an estimate considerately lower than than Orkin! Terminix was excellent. They came out with trucks and a great crew. Jason,Cody and Chris! They were very professional and took out all the insulation with the mice! They cleaned up left everything in order! I highly recommend Terminix!!!!

When I moved into my new home in 2019 I had stink bugs, spiders, ants... you name it I had it. I…read morewas referred to Brown Exterminator and have not looked back. I have allergies, children with allergies no rabbits, the most sensitive animals on earth and Barry has treated my home twice a year without any side effects for my family and my buns. The treatment he uses does not trigger my allergies. He was very thorough, clean, fast and professional. If you want a safe treatment for pests without worrying about your family or pets this is the company to use.

From the owner: For over 40 years Brown Exterminating has been providing safe, effective and affordable pest…read morecontrol in the Roanoke Valley. We are a locally owned, full service company with a well trained team of technicians. Their experience enables them to meet the challenges when facing residential, commercial or industrial pest control problems.

5 stars isn't enough! 10 out of 10! I called Mr. Bell for a quote. As we were talking, he mentioned…read morehe was waiting to board a plane as he was going on vacation, so it would be a few days before he could come by. I honestly can't believe he answered my call! He is the nicest man! I contacted him because I had a yellow jacket issue. After he came out he discovered there were two nests! Mr. Bell treated the area and in a couple days, no more yellow jackets! Mr. Bell is so very nice and patient! He explained everything he did and everything I needed to do regarding pet safety after the treatment. He also discovered I have a termite issue under my storage shed and we'll be dealing with that as well. He is honest and fair and I'll never use anyone else! I highly recommend him!

Bell exterminating did a outstanding job at my house. My…read moregrandkids kept getting stung my yellow jackets in the yard. I called Bell and within a couple of hours they were at my house ready to help. Ernest quickly located the nest of yellow jackets and went to work! Thank you so much. I would highly recommend this company

This is the second year in a row that I had an urgent pest control need. Matthew got here as soon…read moreas possible to exterminate a huge hornet nest in my house. He was thorough and neat and just a plain nice guy. I highly recommend their services.

Initial visit was positive. The response time was good and Matthew did an inspection and came up…read morewith a treatment plan. The plan and fee paid included follow-up treatment. That's where the problem started. We called, texted and emailed over a 3-week period to schedule the follow up. None of our contacts were answered. There was no follow up. We were surprised at this business' failure to honor their warranty and disappointed the total lack of professionalism.

I called to deal with an out of control mouse situation. Green Akers is professional and we have…read morehad no mice since. Thank you!

Rory does an excellent job spraying for our insects! He's always polite, friendly and professional…read more The product they use works extremely well! Thank you!