If you're in Lincoln City and can't get to Portland or another larger city, this may be your best option for shipping. Keep in mind that this logistics firm doesn't set the prices and: -the further you have to ship -the heavier/bulkier/weirdly sized your items -if expedited is needed ... your cost is going to go up A LOT. We had an art workshop in Lincoln City and found that our completed pieces would not fit in our luggage, so we had to ship them back home to North Carolina. It was not cheap, but the very knowledgeable clerk helped us find a solution that worked, and she packaged the artwork up like an absolute boss. It arrived early with zero damage. I'm really grateful B&B was there so we didn't have to spend a ton of time on our vacation tracking down boxes, packing material, etc. read more

Everything from Amazon returns to packaging and shipping- Nichole is Awesome! We are lucky to have this service available us on the coast. read more

She does not open the shop...waited in my car and watched at least 20 people drive up, not open, they left and some went to the shop next door. The person in charge there said the B and B owner never shows up, doesn't open, is rude and cranky. I came back and she was open at 4 pm instead of 11. She spoke too me like she had loose screws in her head...said I could come and work for her FREE, no wages. I LEFT and turned her in to BEtter BUSINESS B. read more

The lady that owns it is extremely rude and they are never open. Don't waste your time.

I needed a few copies and called ahead to make sure they were open and could get the job done. It was and it did.

Charged $6 to print a paper label for a return. Most places don't charge anything for this.

I have used B&B for years and have always had a great experience. The woman who runs the store is so knowledgeable and helpful! I had to notarize some documents and overnight them to MT for my father's probate, and was really stressed out, she couldn't have been more helpful or understanding. Whenever I go in there we chat a bit about dogs or life in general. I've shipped expensive and fragile items to Hawaii and have never had to worry about damage, she is so good at packing items expertly. It seems like she had a lot in her plate, just from what I've observed, life on the coast is isn't easy for small business owners but she takes it all on with grace. Some of the rude comments on here are just ridiculous. A bunch of entitled jerks is what they sound like. We are really lucky to have such a terrific resource out here. I highly recommend! Ignore the negative Nancys. read more

Walked in and immediately met by a rude employee before I could even talk and left. We need another packaging option in this town! read more

Great service at a perfect location. This place will have competition from a new pack&ship service that opened next to the Depoe Bay Liquor Store, just FYI. Thank you for your services to Lincoln City. read more

I am a resident of Lincoln City that travels a LOT. I have a PMB (private mail box) at B&B. Their forwarding service has saved me a lot of hassle. And I have 24/7 access to my mail box when I'm in town. read more

Unfortunately I cannot give zero stars. Unprofessional as well as insulting and charged me twice without rendering any service.

Always friendly and helpful! Some of these reviews are crazy! Who complains about a $1 fee to accept your package and send it out via UPS/FedEx? I hope those people are happy driving the 20 miles and back to Newport instead! And let me tell you, there are only drop-off locations in Newport. If you need a packaging service, this is the closest one! read more

Very helpful when you need a notary. Email, fax and printing and shipping available. One woman show so you may be waiting while she is able to tend to incoming customers. read more

B&B PACKAGE EXPRESS - Store front located near Habitat for humanity. Right side of Hwy 101 northbound as you're coming into Lincoln City, OR. - Notaries Near Me - Lincoln City, Oregon

I am not one to leave negative reviews but this was an unfavorable experience, she seemed stressed and overwhelmed was yelling at her employee and then I didn't even get to ship my one item because they seemed backed up this was all after waiting for about 25 minutes. The older woman working was a sweetheart. read more

I found the clerk to be very rude. I came in with a package with a pre paid able. The Clerk was on the phone and seem to be irritated with me coming in it was like I interrupted her phone call. I was to to put the package down, and she went back to her phone call. when I didn't leave right away she give me a dirty look and ask me what else can she do for me? I asked her for a receipt. The Clerk said to me "she not doing right now because I am on the phone ". I was standing there looking at her kind of dumbfounded. I don't understand her rudeness . All I asked for was a receipt or to have one email me. I did end up with one but was told that in the future she wouldn't be giving me one. This is not the 1st time she was rude. And to top it off she told me that she, wants customer in and out be because COVID-19 But she wasn't even wearing mask. read more

The lady behind the counter was so helpful when I went in to ship a package home. Locally owned and I love that I can support a small business. Highly recommend! read more

I needed to ship 3 packages and stopped in expecting to do just that. When we opened the door, the woman inside doesn't want to let us in, gives us one slip to fill out (we have 3 boxes) and is asking us to indicate on the slip what shipping service we want to use....we don't know-that's why we went there, so we could compare prices. After waiting around for assistance and standing at the door, we just left. I definitely either not recommend. read more

Incredibly slow and inefficient. No mask, no hand sanitizer, no 6 foot distance signage. Gave incorrect information about international customs. Ultimately waited in line for 40 minutes and left without sending package because of a lack of confidence. Really poor business practices and a lack of changes made for the COVID pandemic. read more

Nicole was very helpful to me! I was having a painting shipped from a nearby antique shop so it had to be dropped off by the shop owner and shipped to MD. We had to go through various shipping methods and Nicole was great. Very matter of fact and to the point, which I appreciate. So many people want kittens and rainbows all the time but I found Nicole to be very helpful and communicative in our dealings, which spanned a few weeks. She is running a three person shop by herself so give her a break-- that's not easy! My package arrived in great condition for a great price and excellent customer service so I would use this business again, and plan to, when I go back to OR next year! read more

Great, helpful, kind and courteous experience at B & B Package Express in Depoe Bay, Oregon. Stopped by the day before to get some information about sending a package home. The kind and very helpful lady gave me a box to take home and use to pack and when I return the next day to actually send it I would know exactly the size that works best. I ship a lot from various locations around the country but never has anyone helped me this much to make the shipping experience very easy. Usually I have the items in many bags and it is quite an ordeal. Very kind and caring experience with a very nice lady! Awesome customer service. read more

Worst place to go for any shipping or printing. Better off to drive to Siletz, Pacific City or Newport. Extremely unfriendly, curt and expensive!!! $9 to print 4 pages! A bag of money to package anything there too. read more

Negative 10 is what this deserves. Most in Oregon are really nice. Well the opposite for this one. I do not know why or how the female at the front counter either owns this business or works there. They would be better to put a sign on the door, no service here, go anywhere else. ANYWHERE ELSE... First: What service business opens at 11:00 am??????? Seriously. I casually commented that I had driven to B&B the day before to find they open at 11:00 am., The female (don't know name and don't want to) said "Thats because your such a nice person", WHERE DID THAT COME FROM. Fyi, I came in to ship items, she does not have the scanner, but never offered to print the label. I guess printing would have taken time from her reading a book. AVOID AVOID AVOID. GO TO UPS, USPO, FRED MEYER DOES FEDX. read more

What a crab of an owner! Dinged me a dollar for free UPS return shipping just cause they're the only game in town and can get away with it!! Well, she definitely lost a repeat customer and based on her surly, $hitty service, I'll be taking my business to Newport. AVOID THIS DUMP! !! read more

Don't waste your time, money, or good day going here. I was selling a house long distance and needed to get the papers over-nighted and back to the real estate agent across the country -- I haven't lived here that long, and took the word of the Fedex help-line to find a place local to send out -- The "counter" woman was chatting up somebody on the phone and couldn't be bothered -- when she finally did look me in the eye, she sighed one of those long, wet, spittle-filled huffs and was obviously annoyed to be interrupted, and practically scolded me for bothering her -- then had the nerve to demand that I pay her a GRATUITY for the service of accepting my pre-paid, already filled-out and sealed envelope. "We ask for a donation" means it's not a donation -- it's a charge. A SERVICE CHARGE JUST FOR LETTING ME HAND IT TO HER AND KEEP HER FROM GOSSIPING FOR A FEW SECONDS? That's not a gratuity -- it's extortion. I was concerned that if I didn't give her what she was demanding, she would probably lose my envelope down some crack in the floor, straight down to hell! All she did was take the envelope, take the GRATUITY, and put the envelope into a stack behind her counter. Then she had the gall to look smug and smart-assed, and go back to her important buzzzing on the phone. Next time, I will drive to Salem. Or Portland. Or DENVER. It's worth the time and gas to never give these people another moment's thought or penny. read more

If i could give this business zero stars, i would. This business has the worst customer service I've ever seen. Packages mixed up and sent to the wrong recipients. When asked to make things right, we were told customer service isn't important to the owner. Avoid this business at all costs! read more

This lady is so mean! OMG. She will charge you for a piece of tape, to drop off a box is $1. My husband went in yesterday for a notary. She is rude and so mean to her autistic son. I will be driving into Newport, 22 miles to drop off my FedX package today. read more

I have to give a big shout out to B& B package express. I ship artwork and some if it is very fragile so I often insure it thru UPS shipping. Well I had an item break and UPS denied the claim saying it wasn't packaged correctly when I know it was. I wasn't happy, had to refund my customer. Then i received an email from the owner saying to stop by and she would reimburse me. Who does that? She did and I am so grateful! Excellent service and I will definitely return! read more

Absolutely terrible. DO NOT USE. I had a package that I needed to be delivered overnight. The package contained items needed for a wedding the next day at 3pm. I was promised the package would be delivered by 1pm the next day. They charged me $250, failed to deliver the package on time, and then refused to issue a refund. Incredible that they can get away with this. I would not use this shipper for any reason. They will screw up your delivery and charge you full price for it. read more

The only good review of this place on here must have been written by someone on MDMA who just could see no wrong in the world... this place totally is as crummy as the other reviews indicate, and I too was charged a mysterious one dollar fee for dropping off a pre-paid item. I will go as out of my way as it takes to avoid this place in the future! read more

This is an absolutely dreadful place. The owner is a piece of work. Completely useless. She won't help you at all and when I told her I would be leaving she said "good" and hung up on me. Don't do business here unless you like being treated like scum. read more

I would give it 0 stars if possible. The place is terrible. I purchased a piece of artwork from Pacific Artists Alliance, Artist Coop Lincoln City Oregon. They recommended B & B to ship it... What a mistake. B & B did such a poor job packaging the art that it was damaged extensively during shipping. They refuse to take ownership for their problem and acknowledge they did anything wrong. This attitude is even after Fedex did their review and submitted a report saying the packing company was at fault. STAY AWAY read more

Went to use their notary service. Opened the door and a huge dog comes rushing out. Person had to go out and retrieve her dog, then she proceeded to command us to shut the door behind customers that came into the store. When we were finally being helped, the person was unable to understand the document and when we tried to explain it to her, she raised her voice and became extremely rude and argumentative. Went to US Bank who was able to notarized our document for half the price. read more

I found B & B Package to be extremely helpful. They custom packed my stuff to send back home and guided me to the best way and cheapest way to ship my package. The lady was friendly and very helpful. I would recommend B & B Package Express to all my friends. The address is wrong I went to 2150 SE Hwy 101 read more

I had to drop off a UPS package and B&B charged me a $1 drop off !? What? I have to pay to drop a package? Living on the coast always poses challenges but this is ridiculous. B&B just lost a customer over a buck....hope that buck gets you somewhere. Won't be back. read more

Sorry, but I have to do this. Bought some stained glass and they packaged it very poorly and wouldn't take responsibility for it when it arrived broken. Never again and the place I bought it from agrees. read more

I would not recommend this store to anyone. The owner is rude and " grump" to put it nicely, it's as if she would rather not be bothered by you giving her your money. The only saving grace is her daughter who is helpful. Over all it was a bad experience and cost over twice what UPS does. I will be taking my business elsewhere. read more

Go to the post office and save yourself the headache. This place is stuuuupid!! Staff are rude and it's expensive. The post office is quicker and cheaper. Or there's a UPS office in Newport. read more

This place is very incompetent I had two packages to ship out going two different places I made that perfectly clear gave them the two addresses the woman wrote it up right on the paperwork then made two labels with the same address. I caught it when I got back to my rv called them 20 minutes after I dropped them off. She said they where already gone and she would contact fedx and have the package rerouted. I asked them to call me back when that was done never heard a word so I called them and they told me that it was rerouted but when I tracked the package it was still going to the wrong address. When I called again she was rude and said to be patient . These are antiques worth a lot of money and then if I am lucky the person that gets both packages will be kind and ship it to the right address and I will have to pay for shipping again after paying 38.00 to ship it to the wrong place it is bullshit. I would not ever use this place again how hard is it to get it right. read more

I guess when you have a monopoly, you can do pretty much what you want. I dropped off a pre-paid return and was told I had to pay a $1.00 "handling charge." The salesperson gave me a receipt that did not reflect the $1.00 I paid. She said the receipt was for FEDEX purposes only and not to show my payment! From the comments from others, I guess I got off lightly, but that was my last time to darken their door! read more

There has been a change in the staff apparently! I sent an international package today and the lady working was cheerful and helpful. She had a lot to do with my package as it was a complicated process and had several customers who came in while she was working on mine. I told her to go ahead and help them because they had pretty straightforward things like a fax and a package drop-off. She was still able to give my shipment the attention it needed and provided me with a chair while she worked. Even though it was complicated, she never lost her cool serving multiple customers. Her name was Tracy and she was awesome! read more