Wow and wow!This hotel was everything we needed and more for our 3 day stay at Sao Miguel. The room was comfortable and stylish. Service was excellent, every evening when we returned to the hotel we had cookies in bed. The front desk staff was friendly and helpful. The breakfast buffet is by far the best breakfast I've ever had in a hotel. They had 3 distinctive stations including made to order omelettes, fresh baked goodies, delicious fruit and cheeses. The location is great and walking distance from the main sites of Ponta Delgada. Price was extremely reasonable, a steal in my opinion. I would strongly encourage anyone visiting the island to stay here. When we checked out they asked if anything could have been done better and we truly had no needs that were unmet. Would love to come back. Tip: they've changed the name to octant hotel most recently. read more

See all

Everything about this hotel was five star. The facilities, the staff, the rooms, the location we absolutely loved it. read more

Azor Hotel - Cocktails at the rooftop bar - Hotels Near Me - Ponta Delgada, 20

A stylish modern hotel overlooking the sea with an adjacent casino and a short walk into town. We stayed 4 nights in a massive suite up on the 6th (really 7th) floor with a large bedroom and bath plus a extra large living room and half bath with a panoramic view of the sea and harbor. What I liked: -warm friendly greeting by Sara at the front desk and helpful attitude -very large, polished black granite bath with shower, separate tub/shower and double sinks -free bottled water provided daily -amazing view and being high up -bed pillows-loved the soft foam pillows, my favorite -modern styling of hotel -there's a nice pool and a bar on the roof-was even a live DJ on Sunday -breakfast buffet was really outstanding with a very wide variety of hot food as well as cold food including made to order eggs and omelettes -free fast Wi-Fi - helpful concierge, Antonio and some great and reasonable excursions you can book through the hotel -USB ports next to the bed Opportunities: -shower has squirt bottles mounted on wall (which is fine) but has a combo shampoo/body wash-would like to see a higher level of bath amenities at a property of this caliber -parking-while there is some free surface parking it was all full when we arrived Sunday evening from Lisbon and the small parking garage (pay) only has 30 spaces-woefully inadequate -I gotta think most of the guests are going to be renting a car to explore the island Bottom line: a comfortable and clean hotel with a nice location and great views. We enjoyed our stay and would recommend it to our friends. read more

See all

We really enjoyed our stay at this hotel. Not only is the lobby nice, but the room itself was done perfectly. The room was all hardwood floors except for the bed area where there was a carpet. Our room had a balcony with a view of the harbor. Not that great of a view, but you get to see the cruise ships that dock there everyday. The bed was comfy and on the very firm side. I liked that they had plugs on both sides of the bed. Although the side with the bigger desk had 2 usb ports. The beds also have reading lights on a goose neck so you can adjust them to your liking. They stock the fridge with free water, passion fruit and citrus sodas everyday. So make sure you drink up so you can get more the next day. My complaints with this hotel are the doors to the bathroom. They are black and kind of blend in with the glass walls, so if the door isn't opened, you will most likely bump into it. I know my wife bumped into the wall a few times. When you open the doors to the bathroom all the way, it acts a door for the toilet on one side and show to the other. Pretty neat idea. Although, the door for the was a bit problematic for me. The floor towel that you usually lay by the shower so you have something dry to step on, gets in the way when you try and close the door. The gap between the floor is not high enough, so when you close the door, the towel gets caught and you end up not having a towel on the floor anymore. I ended up having to shower with the door open so that I have a towel step on when I am done. One other complaint I have is there are no hooks inside of the bathroom to hang your toiletry bag or clean clothes to change into. The only hooks available are the 2 inside of the toilet room where the robes are hanging. Would have been nice to have hooks closer to the sink or shower. And for those that have rented a car and need to park it in the garage, there is no charge for parking and they will also valet your car for you free of charge. This is great service especially if you have alot of luggage you need to unload and don't have to haul them up from the garage like we did. They also provide you with towels for you to take to the beach or to the hot spring in Furnas. You can get these towels at the front desk. read more

Azor Hotel - Hotels Near Me - Ponta Delgada, 20

Our trip to the Azores was an opportunistic one. Frankly, the Atlantic archipelago wasn't even on our radar until nearly every travel site suddenly crowned it with hidden gem status or hailed it as the next Hawaii. I explored further to see what airlines and hotel chains were equally as enthusiastic about promoting the relatively quick 6-hour trip from New York to Ponta Delgada. For one, Delta (my preferred airline) was doing a summer test run of non-stop flights from JFK to PDL over the summer, and SPG (my preferred hotel group) had just recently opened Azor Hotel from their Design collection right in the city's seafront marina. Thanks to these two huge determining factors, stockpiled miles and points were promptly cashed in, and the Azores was instantly set as our next vacation spot. Azor Hotel was as immaculate and modern as advertised. I honestly don't know if I've ever stayed any place as new as this. It was as if they just unwrapped the place from its air-sealed plastic the moment before we got there. It still had that new hotel smell, if you will. From its mix of sleek, clean, cosmopolitan architecture and Old World accents, the panoramic rooftop pool and Whalewatching bar that served trendy, social media-worthy cocktails in bags (get the refreshing Samurai), the expansive and delicious À Terra restaurant at the heart of the establishment, all 123 rooms sporting sea views, and the quick walk to downtown Ponta Delgada, I truly can't imagine any hotel in the city being more accommodating or impressive than Azor. As the Azores promote themselves as being a place for adventure, the hotel was happy to book activities for us from their well-curated list of available Experiences. We contacted them ahead of time and made sure to schedule the E-Bike around Ponta Delgada (definitely a highlight of our trip, a great history lesson about the islands, and the best way to explore the city), and the Thermal Bath Night Tour in Furnas (hot springs located in a volcanic town, ideal for decompressing at the end of our trip). The manager we worked with via email even went so far as to make dinner reservations in town at in-demand restaurants in advance of our stay. Once we arrived, the staff was just as friendly and hospitable in person, however, they were also overwhelmed at times. Nearly our entire red eye Delta flight migrated en masse (apparently, I wasn't the only loyalist with this novel travel idea) in the early morning to this here hotel. Per their policy, the guests weren't allowed to check in until the afternoon, which meant we were part of a lobby full of semi-tired, semi-disgruntled New Yorkers waiting for a few more hours than ideal. While on one hand, I understand rules are rules, on the other, it might've been wise of the Azor Hotel (clearly, an American hub in town) to better time their room turnover, as most fliers were arriving and leaving in the mornings based on the Delta flight schedules. Logistical fine-tuning is the norm for any new hotel, and most guests were patient enough to chalk it up to them still working out the kinks on a small island acclimating to an influx of new tourism. As the Azores increase in popularity, the Azor Hotel is sure to stand out at as a signature, top tier accommodation for years to come. Should we someday return to Ponta Delgada, consider our seaview room booked, and a cocktail bag waiting with my name on it. read more

We recently stayed at the Octant Hotel in the Azores island to celebrate our wedding. We had heard great things about this hotel and we encouraged/set up rooms for our wedding party and guests to stay at the Octant. Filled with excitement, we arrived early morning in which we had to wait for our room to be ready as their 3pm policy indicates. Now this wasn't the problem but what we found very funny was one of our guests had received our "welcome groom/bride" gift in their room by mistake from the hotel. When our room was ready we were sadly met with "nothing". 3 hours later (while we were trying to sleep with the do not disturb sign on the door) our door was constantly being knocked upon until we finally opened it. Half asleep/jet lagged I was handed over a bottle, fruit bowl and a congratulations card into my hands faster than I could understand what the hell was going on. The phrase of "great timing" couldn't have been further from the truth at this moment. The wedding day arrived as well as all the "VIP celebrities" for the biggest concert on the island. We had booked (several months ago) a strategic room transfer into a larger suite to accommodate the bride and her wedding party preparation. Firstly, we went downstairs in the morning and asked if our room was ready in order to transfer efficiently in which we didn't get a clear answer if we could or couldn't? It was now close to 5pm in the afternoon and no one had called us to let us know if the new room was ready. I guess they were more worried about the "VIP" receiving their suites before us. We again proceeded downstairs to ask "Is the the room ready?" and they said "Yes!" Great right? My reply "Maybe you could of said something?" "Blank" faces/expressions stated back at me as they tired to understand. Anyways, we proceeded to the new suite room, and unfortunately our stay just continued to get worse. We went from having 5th floor "views" of the marine to now having 2nd floor "views" of carpark/marine. Great place for wedding photographs. Thanks for that Octant... Our room was again met with "nothing" for the bride/groom for a 2nd time. (Maybe they needed us to swap a 3rd time to get it right finally?) Now we have reached the tale of the most important/disrespectful act from Octant. As I mentioned at the begin, our hotel had "VIP guests" and "guests" staying at the same time. One of our wedding guests whilst joining us for dinner on the rooftop was searched as they entered the premises. Octant-- I was there a total of 7 days and no other guest, animal or "non-breathing object" was searched whilst we were there. This act was unprovoked, disrespectful and brought huge embarrassment to me and my family. Regardless of who they are, what they look like, if you were searching guests then it should be applied to everyone. No one is entitled to 'special treatment'. Octant & Upper Management-- I have two bits of feedback/advice for you: 1. You have let your staff incredibly down with the lack of training and attention to detail which explains why the services is so poor. You were so concerned about your "VIP guests" that you forgot about your "other guests" who are probably going to be going to the Azores more times a year than a yearly concert. 2. Sending a letter of apology to my guest for your disrespectful act. Moving forward and as a monthly frequent visitor to the beautiful Azores island. I will not be stepping inside your hotel. I hope this review also encourages other "future wedding couples" to stay away from your establishment as no guests especially grooms/brides celebrating their perfect/dream day be subject to this treatment. Best of luck and I truly do hope to start seeing future reviews which merit the famous "5 stars". read more

i wish i could live here! very attentive and helpful concierge services, delicious fruit infused water in the lobby, all rooms with sea views, molton brown soap products, luxurious robes, and the most incredible buffet breakfast. i hope to be back!! read more

Bunch of kids on the floor with adults in the hall slamming doors. Called the front desk they said they would take care of it but it didn't stop. Put all the kids in the same floor. read more

What a wonderful hotel! Fantastic service, beautiful rooms and overall design and decor, AMAZING breakfast and worth every euro if it's not included in your room rate. The mini bar included water and local soda which was included in our room and replenished daily. Their A Terra restaurant features some of the best food on the island. Rotating menu and huge portions so watch out how much you order or share! They have a super chill swanky looking Rooftop bar with tons of comfy seating arrangements, books and TV if you want to unwind. Outdoor area has lounge beds and pool overlooking ocean. I just wish they heated the pool or made it to be like a thermal pool to go with the theme of the island. Only funny thing was the thin rimmed toilet seats in the room, I have a 5 ft. 98 lbs. frame and it was too thin for even my non existent butt! My hubs is 6.2 ft and had no problem though?? haha maybe I'm just weird TMI sorry Underground parking lot entrance is to left of building, just use your key and they will open for you. Super close walk to the city center, restaurants and ANC tours if you want to rent a car, motorcycle or book a fun ATV tour. read more

See all

Excellent customer service. My husband and I got here super early on a raining day and the staff was able to check us in so we can nap to get over our jet lag. We also wanted to try their cheese platter but apparently it was after hours but the staff was able to call someone in to make it for us. They went above and beyond. The room was beautiful, they offered turn down service and the hotel was located in a central spot. Would stay here again! read more

Great hotel next to the center of Punta Delgada, a short 5 minute walk to the city gates and center of town. Our room was a great size with a very nice balcony overlooking the marina. Breakfast was included in our rate and consisted of a buffet in the hotels main restaurant including cook to order eggs, crepes, fruit, assortments of breads etc. The hotel has a very nice roof top bar that overlooks the marina, great cocktails. Due to the weather we couldn't enjoy the pool but also on the roof top and very cool. Highly recommended, wonderful stay. read more

See all

Giving this hotel 4 stars bc it should be rated 4* not five star, as it is presently rated. Five star means luxury and great service. This hotel has modern, clean and spacious rooms. However, the food was mediocre at breakfast, the service was average and the view from our room overlooked a Gypsy neighborhood that looked sketchy and a prison. Not what I expected coming to the Azores. The issue that bothered me the most was the service at the front desk. They don't have a separate concierge so the front desk is always swamped. I don't think they have enough staff or it's just not organized enough. I asked the front desk to make a reservation for dinner and they never got back to me. Also the front desk gave us the wrong place to meet our whale tour. I think they're overwhelmed with the amount of tourists that are coming now. read more

For 7000 points, this has to be one of the best SPG award deals out there right now. Beautiful hotel & rooms, great rooftop pool and Ponta Delgada is so small that you can get around easily from this hotel. Some drawbacks pointed out on other travel sites: hotel is between unfinished lot and a prison (non issue for me), Casino in the hotel (it's tiny and is a non factor), no Platinum benefits (not ideal, but they are upfront about it) Get here before they up it to 10K points a night read more

Great hotel with the nicest people! Roof top bar is great ! Comfortable rooms with great views. The TVs offer a wifi faster connections. Would definitely stay here again. read more

Azor Hotel - Hotels Near Me - Ponta Delgada, 20

We splurged for our honeymoon and decided to stay here. I mean I can understand why it is a 5 star hotel. The room was spacious enough and I just love the modern decor and clean lines. In the entry way next to the mirror was an erasable message board. I really liked the way they compartmentalized the bathroom. We had a balcony facing the water and it was perfect for us to ring in the new year. We got to put on our bathrobes and the staff brought a complimentary bottle of champagne, raisins, cookies, and hangover pills. It was so thoughtful! We got to watch the fireworks on the balcony overlooking the water. It was amazing and memorable, probably one of the best new years we have spent together. The staff was super friendly and helpful. The breakfast was amazing, such a huge spread. I had at least a couple of plates every morning and I love sitting out near the wall of windows overlooking the ocean. They have a free parking garage that is accessible on the side and with the key card, convenient and safe for our car rental. read more

Absolutely loved our stay here - it is one of those hotels where you can tell no detail was missed. Cookies every night is the cherry on top of an already fabulous hotel. We loved the rooms, from the marina views to the unique modular bathroom (and even the sanitized tv remote control), everything was so well thought out. The amenities were top notch - rooftop pool alongside excellent cocktails at the rooftop bar, as well as a great breakfast included each morning. Lastly, the staff was incredibly friendly - big shout out to Luis who planned each day for us telling the local restaurants to eat at and which roads to drive on for the best views. Very clean, modern, friendly. Would absolutely come back!! read more

Very nice hotel, and particularly large for Europe. Staff was friendly and helpful, and they even have an experience manager to help you navigate the island read more

DO NOT STAY HERE! THIS HOTEL HAS A CRUEL POLICY! My fiancé and I don't have time for a honeymoon so we decided to book a romantic trip to the Azores before our wedding to calm the nerves and have an early honeymoon. We booked through Orbitz a flight and hotel deal. Our Delta flight on Sunday, Aug 18 was initially delayed and then cancelled. We were super bummed but we're rescheduled for the next day and notified orbitz and the hotel. The next day, SAME thing happened. Cancelled flight. By this time, we would have spent more time traveling than on vacation so we cancelled to whole trip. We immediately notified Orbitz who promptly contacted Delta and Azor hotel for a refund. We got our flight refunded no problem but Orbitz informed us that the hotel said that no cancellations were allowed and they would not refund any or our stay, despite being informed of our flight cancellation and promptly telling the hotel to cancel our reservation before we even got there, so that they can rebook the room. My fiancé and I are now out over $1,000 because of something completely beyond our control. I am so saddened that this hotel is run by such heartless individuals who are stealing money from us for a trip we could not take. It is so horrible for this hotel not to give us a refund. It's supposed to be such a happy time in our lives but this has caused us so much stress. Why can't this hotel just do the decent thing and give us a refund? read more