Simply unbelievable. Rude and uninformed. Made a three hour+ round trip drive to go to my first…read morebrick and mortar store to pick out a few good cigars, as I have always ordered only online, I thought it would be fun to go to a real store. Had my 17 year old daughter with so we could go shopping at a couple other places while here "in the big city" of Eau Claire. Got to this shop and went in. Young male working there kind of hanging around us, watching, as I am looking in through the glass of the locked cases at the cigar selection and daughter is looking at scented candles. A minute later, I see he is talking to my daughter and I go over to see what's going on. He said we have to leave, as it is "the law" that she can't be in the store. Ummm, I don't think that's a law, Buddy. You just can't SELL to an underage person. She can be in the store with me, her parent. It's heavily storming outside and she's not sitting in the hot and humid car in the rain. So I say, ok, I'll take her outside and I'll come back in alone and look quick. He said NO!!! I can't come back in!!! I'm thinking, WHAT?!?!?! I can't be in here, at 44 years old, by myself? He then said I could come back "at a later date". He informed me that I was here today to buy cigars for my underage daughter. HUH???? Well, Buddy, I absolutely will NOT be back at "a later date".

The young blonde lady I dealt with was VERY rude and knew nothing of tobacco. The shop uses TWO…read morescales for pipe tobacco - one for the customer and the one at the counter- which is 25% heavier! I turned in a complaint to Wisconsin Weights and Measures. Retail is hard, let alone tobacco sales. Practices and people like this simply hand money to online businesses. I enjoy my pipes, and buying pipe tobacco is part of the experience. Figure it out, folks - this is luxury entertainment sales! It is a want, not a need, and customers have alternatives, all of which are cheaper and friendlier.

The Azaras on London has my heart. The selection is fantastic -- it's one of the bigger smoke shops…read morein Eau Claire, so there's plenty of everything to choose from. The people working there are even better. Every employee I've met on London is amazing, and I always look forward to seeing Sage when I go. The space is always clean, the products are reliable, and the atmosphere is warm and welcoming. Azaras as a company has reasonable prices and a rewards loyalty point system, along with daily deals, including BOGO flower Tuesdays.

I bought a vape an hour ago. The vape hit 91% and stopped working. I called to be able to swap…read moreanother vape out for this one and they said the moment you walk out, they can not do any returns or refunds. Essentially they sold me a BAD vape, stole my money, and will not give me a refund nor a return exchange. I'm highly upset because it has not been an hour before the vape stop working; no drops, nothing. This store sold me a bad vape and stole my money.

People are chill and good thca. Non counterfeit products unlike some places around here...read more

If you smoke cherry djarum clove cigars like I do - this is my go-to place for that because the…read moresmoke shop up by Target is ALWAYS OUT. Pros: + A really cool store, lots of locally blown glass in cases around the store, and a wide variety of vaping, smoking and hookah-ing products! + More wraps and rolling papers than you can think of + Cigarettes are for sale here as well, including the DJARUM CHERRIES! + They offer discounts through a rewards program Cons: + Super over-priced + Douchey store-employees + Takes forever to be helped Now let me touch base on the store-employees issue real quick, because I'm sure it sounds like I'm being a jerk. 9 times out of 10 that I have visited, it takes at least 5 minutes for anyone to notice that I'm standing in front of them, waiting for assistance. I have purchased four different products based on their recommendations, but nothing ever works like they say, pieces that are 'supposed' to fit together do not, and I have just been wasting money, since they don't take any sort of return or store credit. I have walked out with a very broken/cracked water pipe that was around $120, and the person who sold it to me was the one that looked it over and ensured me it was good (I wasn't very knowledgable at the time) and then when I got home it leaked everywhere and they didn't do jack about their garbage product. I could go on... and on. Two stars might be too much, on second thought, I'm giving them one and will just go to another head shop for all my smoking needs.

Wanted to quit my pack of reds a day habit, nothing really worked for me. I tried a friends…read morevaporizer at work and realized this would do the trick. Got setup with a starter kit at Clearwater. Took me a couple days to stop cheating with smoking, but another week I set down the cigarettes for good. I stop in probably once a week and pickup a new bottle of juice. Love that I can try all the e juice flavors before buying a bottle.

I was happy that Lucas talked to me on Facebook I drive 30 miles to this place, I'm out in the…read morecountry, I stopped in the owner Nolan was there and no one else, he already had a selection for me and showed me nothing else, he seemed to talk down to me but after some small talk he even said he lived in lady smith, and drove out my way so I could get supply's like juice and coils etc and would be willing to drop it on his way home, well I bought my unit and went on my marry way, day later.. I screwed up a setting and it would not work I could not get a hold of a Nolan so had to talk on Facebook, no go..I emailed the email off the website, no answer. Was disappointed, then had battery problem, i got a no name battery they gave me and it was HOT!, no answer again..then I wrote a review on Facebook, and basically got told off that my questions were redundant.. I went to Azar in Chippewa Falls, and am very happy.