I have never been so stressed out in my life. The Window Source salesperson, Lisa M is by far one…read moreof the most unreliable and inconsistent reps I've dealt with in a very long time. Our first meeting was 4/16, which went fine. 2 days later, I was sent quotes. After looking over quotes, I changed my mind and went with black windows and black wrap because my house is white. Lisa text'd me she was too busy to provide an updated quote, and she would have a Vanessa W. send a revised quote. When the quote was received, it was a quote for white, not black, windows, and not all windows were included. So I started calling, emailing and texting; I'd either get no response or a long, drawn-out text message about her health/family issues. This is not the way to gain or retain a customer base. Now, with all that being said, this is probably a GREAT company; you just have to get past Lisa to get those windows ordered and installed.
** As of 5/1/26 --- No accurate quote has been sent.