Okay so i came in for a broken leg. I waited 4 hours in the waiting room, and while I was there,…read moresome guy lied on the floor outside waiting for help, and they didn't get him a room. He had dirt all over him and i was really worried. Also a guy maybe in his forties who spoke mostly Spanish had his blood drawn IN the waiting room, in the chair right next to me. The entire time, my leg was in extreme pain and i was crying and I asked if i could sit on the couch in the second waiting room, like the secluded one to put my leg up, and they kept saying no, the doctor might need it. When I finally got some form of treatment, I got brought to that secluded waiting room, and the doctor said it *might* be fractured, and then said it should be better in a few days or a few weeks, and then they gave me crutches and an ace wrap. I was there in total for 5 hours, and the entire time I was wishing I had gone anywhere else, hell even stayed home so I could rest my leg up and ice it and use basic R.I.C.E. method. They kept saying they had no rooms, but as i went to get a snack (using a wheelchair), I saw a room with a sign saying 'this room is available for patient use. I ended up waiting the 6 weeks for a proper fracture healing in a wheelchair, because every time i tried to call them to follow up on my xray results, THEY REDIRECTED ME TO A DIFFRENT DEPARTMENT, until eventually one of them hung up on me. I had no way to know what was wrong. Now I'm actually using the crutches and doing rehab. Don't even think they xrayed me, but I definitely got charged for it! Not once did I get proper treatment, and if you're in immediate danger, this is absolutely not worth the cost financially, mentally, or physically.

Went in to get checked out I'd been very sick. (This is a few days ago). Told me my lungs are clear…read morejust a stomach bug. LONGEST ER wait ever, and if you have to go hopefully you are hooked up to an iv bc they just straight ripped it out of me I thought I was gonna pass out. Went to Galesburg OSF. Half the time all the answers. MY RIGHT LUNG IS HALF FULL OF FLUID(same lung I was told was perfectly clear). The staff at Galesburg were appalled. You might just save your own life taking the 20 minute drive to Galesburg. Or Burlington is also extremely good. Absolute joke to call this place a hospital. Worst care I've ever experienced anywhere and I've lived in quite a few places.

The staff at MCC was prompt, responsive and kind. From the moment I walked in, I was welcomed. They…read moremade it clear that they were going to do all they could to make me feel better. The wait time was short and the Nurse Practitioner - Marilou - was absolutely wonderful. She was both to-the-point and comforting, listened to ALL my questions and answered them thoughtfully. Nobody going to urgent care is having a great day to begin with, so it is quite something to walk out feeling as positive and cheered up as I did today. (Created this listing just so I could review them!)

I leave this review after I had a ....... done today at McDonough District Hospital. Due to Covid19…read moreI had my temperature take in the tent in front of the emergency entrance. I had to wear a mask which made me dizzy all the way to the admitting desk. The nurse was very concerned and took me to the changing rooms. Another nurse took my blood pressure. It was way up. Due to the mask? After another measuring without the mask the BP was normal. Every nurse was very friendly and made me comfortable. Asking for warm blankets every time. Love those!!! The Anesthesiologist, Dr. Trost was very friendly in explaining what they would do to make me sleep. His German name translate to Comfort! I was wheeled into the room where the procedure would be done. And that nurse was speaking German to me! I woke up and felt like new! Very comfortable with warm blankets. Two cups for water and two cups or very good coffee later I met with Dr. Gonzales. He explained all in easy to understand English. So I say thank you to: Dr. Gonzales, Nurses Andrea, Ashley, Marizona, Steve, Katl, Kaylie! I am very pleased that you took such a good care of me!

I signed up for therapy services with Erin Chu at this hospital. I was not happy with the services…read moreI received here based solely on my own opinion and personal experiences . I would 100% not recommend this place or the therapist in my opinion not worth it to get it here.

I am not originally from Macomb I am a student at Western Illinois University and I had an incident…read moreduring a sporting event where I twisted my ankle. I went into the ER with non-life-threatening injury but it didn't justify the two hour wait time before I ever was seen to get an x-ray. The care was absolutely horrible and I wasn't given any pain was given was an ace bandage and crutches that I requested. I've been returned to my hometown to get x-rayed again because I didn't trust the care I was given to find out that I have two fractures as well as finding out that I and possibly needing surgery. The lack of care at this facility could've caused lifelong damage and with that being said I weren't anyone who may be going to this hospital to receive any kind of care. I find it extremely concerning that I not only had one fracture but and I was told I was just suffering some swelling because I fell.

I've gone here a couple of times for some MRSA infections that I get from time to time. The staff…read morehas always been super nice and thorough in getting me treated right away. I am very thankful to have the walk-in clinic for quick care on routine things, especially in the evenings and on weekends.

Went with a friend to the emergency room on a Saturday night. Even with the covid precautions, we…read morewere seen right away and received top level care. Kaitlen and Dr Robinson were really friendly and gave high level of prompt care for my friend. They were polite and efficient, and the outcome was great. This is a very well managed emergency room and they have all of the modern equipment and competent staff. We would use this hospital again.

This infusion center was better than any other in the quad cities! Adriane was superb and very…read morecaring. She went above & beyond the call of duty. Highly recommend anytime you need health care needs.

Last week I went to the Emergency Room at Mercy Hospital in Iowa City. The hospital was easy to…read morefind. The emergency room entrance was easy to get to. There was abundant parking close by. We entered and were immediately attended to by a cheerful person at one of the many check-in windows. After my previous experience, I thought I should ask how long it might be before I could see a doctor. "It's an emergency room, so right away," she responded smiling, but also looking a little perplexed. I explained, "It's just that at the last emergency room I visited, the people were very unfriendly and they wouldn't tell us when I'd be seen by a doctor. They said it might be four hours." She smiled and said at Mercy they try to have people with a doctor in triage within 5 minutes of their arrival. "Would you like a warm blanket?" she asked. "Not right now, thanks," I replied. I felt like I was flying first class or checking in at some kind of fancy resort. I asked where the restroom was. She responded, "It's right over there. Here, take this," and handed me a urine sample cup. In most doctor's offices you sit in the waiting room, and then after a while see a nurse who gives you the sample cup, but only if its deemed necessary, and usually after you've already gone to the bathroom. The moment I stepped out of the restroom the doctor was ready to see me. So, I was being seen and cared for in minutes after my arrival. A few more minutes later, there was a team of nurses and doctors surrounding me working on diagnosing what might be causing my abdominal pain -- asking me various questions to rule out bladder infection, pancreatitis, bowl obstruction, appendicitis, hernia, and various other possible causes. "You may need to go into surgery," one of them told me. Comprehensive lab work was done with blood and urine samples. A full CT scan was performed by two technicians. In all, I think there were about 12 medical professionals attending to me, including the doctors, nurses, CT technicians, lab technicians, and other staff. It was the kind of care you'd imagine a dignitary or celebrity getting -- but that's just apparently how they treat everyone. Well, the good news is that the sharp pain was apparently caused by a pulled abdominal muscle. I just needed to rest up and get better. After knowing it wasn't something more serious, my worries subsided and the pain subsided (with the help of the pain medication they gave me in my IV line). I was home in time for lunch.

Can't say enough good things about my experience at Mercy. Obviously a hospital stay is never fun,…read morebut the staff here were incredibly kind and compassionate and helped take a lot of fear out of the experience. From the time I arrived I was triaged and seen by a nurse within 10 minutes - which is unheard of at any other ER. All of my concerns were thoroughly heard and treated. Would definitely recommend them.

I've had a great experience with Sarah D. Culbertson Memorial Hospital. The staff are friendly,…read moreprofessional, and genuinely care about the people they serve. There's something special about receiving healthcare in a place where you're treated like a person rather than just another number. I appreciate having access to quality healthcare close to home without having to travel to a larger city. The personal attention, welcoming atmosphere, and commitment to patient care really make a difference. This hospital is a wonderful asset to our community, and I'm grateful to have it here. I would absolutely recommend it to anyone looking for compassionate, personalized healthcare!

Staff can come off rude sometimes and the place is very small the waiting room is very small.read more

I'd say, personally, that a lady that works there in the Kleins Center, Tachelle I do believe, her…read morebusiness is quite splendid and would recommend, very attentive, polite, and funny if I do say so myself, 10/10.

Ever single person in their OB GYN department starting at the front desk is rude and snarky! I…read morewould not recommend any department in this hospital to anyone!! I have not met 1 compassionate person in this establishment!!

I can't begin to explain how impressed and grateful I am for the care my mom received while staying…read morein the ICU at Trinity Medical Center in Bettendorf. Having been burned by the lack of focus on patient care in the Genesis Health System, I was not sure what to expect under the Trinity umbrella. From the time we admitted my mother into the ICU to the at-home RN nurse visit, patient care has exceeded my expectations. Everyone involved in my mother's treatment were so exceptional. They listened to all our questions, concerns, and most of all...showed empathy. We were treated like real human beings and not spoken to in terms we wouldn't understand. My hat is off to the WHOLE TEAM at Trinity Medical Center. They are superb and I am forever grateful to the care my mom received while under their watch. We are lucky and they saved my mom's life. Thank you, TRINITY MEDICAL CENTER! :-) -Adam xoxo

Mornings, almost impossible to find a Disabled parking spot, only ones far far away…read more At the front desk, try to find the signs, where is the bathroom ? the cafeteria (hint, it is at the elevator long long down the hall) ? the place to pick up their patient, after being treated, if you are driving ? way down the hall, elevator up, then... I gave up, unable to walk that far... Cafeteria ? Locked doors. No sign, no hours, nothing. Hard enough to find, long walk, and (expletive deleted) what the h... ? Candy and pop machines super expensive, if you can get them to work.. I failed. Do they hate people ? Does the front desk just goof off and accidently help some people ? Wheelchairs up front, some are skinny, some are big. How can you tell ? I could not,,, There is a brake system behind the back top of the chair, or it does not work, you gotta see and read the small print AND instructions on it ??? Can you sit in it and operate it... NO !!! F... you it screams. Luckily this is not a place where sick people go, or those in distress, or bad off, its a country club for workers. Sad.