We have rented from Axel Property Management for 1 year (2023 to 2024). The house is very run down, filthy with basic utilities like heat not working, washing machine broken, front door with gaping hole (security concern) and some minor problems. The main problem with Axel property management is the customer service and responsiveness to problems. The manager that we are told we must work with is Gene who is very rude. I was told by Gene that I was bothering her too much when asked to get the door fixed for security issues (this took months to fix by Axel PM). At least 3 service reports and many phone calls were made during the month of January and Feb to beg and request the heat be fixed. The only way the heat would be addressed by Axel PM was after the city was called and they were threatened by the City of Bethlehem to fix the heat. After one attempt to fix the heat, the fire department had to be called because oil was spilled in the basement. we have had no positive interactions with Axel PM and Gene has been especially rude and difficult to work with. I would strongly recommend not renting from Axel PM. read more