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    Awnclean USA

    5.0 (2 reviews)
    Closed Closed

    Services - Awnclean USA

    Awnings

    Solar panel cleaning

    Rooftop solar panel cleaning

    3 More Services

    Rooftop solar shingles cleaning

    Window pressure washing

    Window cleaning

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    4 years ago

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    Sharon D.

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    Creighton Brothers Awning

    Creighton Brothers Awning

    1.0
    (1 review)

    I used Creighton Awning about 12 years ago and they did an outstanding job and the awning looked…read moregreat and lasted 12 years. Fast forward, I called Creighton to replace the original awning and the sales person came to my house measured and sent me a quote. I was told the job would take about 8 weeks. They took my money (half up front) and 8 weeks went by so I emailed the sales guy. No responses... emailed again, he emailed me and said he would check with the factory and get back to me. Guess what, he never got back to me when I emailed him again he responded with "Nothing yet I will keep in touch". I emailed him back and ask for more details because "Nothing yet I will keep in touch" doesn't work for me. The next time I heard from him he was asking for the remaining balance of the job. He basically blew me off. 10 weeks later they finally came and installed my awning. During the installation I noticed the seams were glue not sewn like the first awning. Worst part the glue was all over the seams and looked terrible. I was told nothing could be done. I emailed my sales guy and told him I was not happy. Guess what, silence, my good old sales guy pulled the silence treatment once again. I guess he gets complaints all of the time and figures if he does not respond and does not have to deal with it. Bottom line, these guys are not focused on customer satisfaction. Most likely they are a small company and don't have the resources. I now know why when you sign their contract you will see text that states if you don't pay you're responsible for Creighton's lawyer's fees to collect. I'm sure this language was put in because I'm not the first unsatisfied customer. I would not recommend Creighton based on their lack of customer service skills and low quality products.

    From the owner: Since 1920, Creighton Bros, Co. has proudly provided quality workmanship for their awning…read moreinstallations and other services at affordable prices. These high-quality products are designed to last for years, essentially saving you money. Visit our showroom to find the perfect awning design for your needs. Typically, we use Sunbrella® and John Boyle Inc. brands.

    Westside Lanai

    Westside Lanai

    4.1
    (17 reviews)

    Justin and team delivered top quality work. Very professional…read more They have done a few jobs on my street now. All positive and jobs well done.

    just now NEW We gave…read morea deposit for materials on January 7,2025. We were told once the deposit was received the materials for our pool enclosure would be ordered and an installation date would be set up. After 10 days we called and mail box was full. Could not leave a message. We understand that the owners wife had a health issue and went to the hospital. We were understanding. We called and finally got a hold of the owner and he said he hadn't been to the office after we were concerned that our check was not cashed. He finally cashed it on January 17,2025. We never received a date for installation and the materials were never ordered. We had our daughter and granddaughters b day coming up on March 19,2025 and nothing ordered. They knew we wanted everything done before March 2025. We requested our deposit back because no dates were set or the materials ordered. Once we wanted to cancel they said we can work you in the first week of March. We did not trust them and hired another company. They were Unreliable at this point. We were very patient! They didn't order the material and still would not give us our deposit back. We understand after the hurricanes they were backend up. No customer communication. They kept over $2600. Of our deposit, didn't give us a date to install, didn't order the materials and we had to call after 10 days of sending the deposit check He cashed our check and no materials or date set! I would not use this company unless you get a date set in writing. We were understanding about his wife's health issue but he was not towards us. They kept our deposit and we are looking into the legal process. We went through a lot with our roof , downed trees and pool enclosure destroyed from a pine tree. No sympathy our way! Avoid them if possible. We understand they have been in business for years but this is not right! We own 2 businesses and we work with our customers and community.

    West Shore Home

    West Shore Home

    3.2
    (15 reviews)

    0 stars, but it doesn't give me that option. very high pressure sales, promised things that were…read morenot communicated or written down for the construction crew. They measured for the window wrong, so that could not be done the same day as the shower. The window was in the shower area and we were told that there is not am option for any type of frosted glass when it was being installed, but it was stated in the sales pitch that absolutely it would be. We went 6+ weeks with a tension rod and plastic on the window just to use the shower. After the shower was installed they never reordered the window that was measured wrong and marked the job completed. There is no communication from those who make the decisions and little to no desire on anyone's part to call and check on the satisfaction of the work done. We would not have gone with them in the first place but were told certain things during the consultation that seemed like the work crew had no idea what was going to be happening. We hired this compan on the assumption that they were professionals doing the job. That was not the experience at all. I interacted with one person who came to check on some of the minor concerns and I do feel he could tell immediately that there were problems and worked on our behalf to get things done right. I could go on and on. Do not recommen.

    I've been researching solar shades for my lanai door and came across this company. They seem to…read morehave lots of great reviews according to Google and even Yelp, so I sent an email to ask an initial question about the opaqueness of the shades. I never got a response, and figured maybe it was overlooked, so I tried again. Days later and still no answer. I could call them, but really, if email is not actually an option for communication, then why offer an email address? Hopefully my experience is just a fluke but a lack of good communication does not make me trust a business. After looking specifically for low reviews (on Google Maps), it seems communication is indeed a known issue.

    Awnclean USA - windowwashing - Updated July 2026

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