Christian is a professional young man with a friendly and outgoing demeanor and a great work ethic…read more I am giving Christian a 5 star review. He was on property super fast to evaluate overall need and give us options that were in line with a budget that was affordable. Christian was also helpful by helping us set up the camera app and teach us how to use. Even us older folks can use the app with ease, thanks to Christian who taught us well. Christian did exactly what we needed in about an hour after deciding best plan for us. He even set up the app on my phone. And taught me how to use the app. He did an outstanding job. I highly recommend giving Christian a call if you're considering a security system that will be affordable and fit your needs. Upgrades or new. He's got you covered.

Christian was so nice and knowledgeable! He came to assess our TV because it has a blue tint and he…read moreexplained what he was doing throughout the consultation and what our options are. Would highly recommend working with him!

Maser Security has wonderful customer service from when you call the office to inform concerns…read moreJackie is quick to schedule appointment. Otto and Roman alway show with a friendly smile and quick to take care of the problems/ concerns we come across. Great Customer Service over all! Becky Aguilera

Over the years, I have had several Security companies monitor my home. I have dealt with…read moremis-calls, system malfunction, and high service costs. Upon moving back to El Paso I had the same issues until I noted a Maser Security sign and decided to call. My call was answered promptly by a person that not only took my call but was able to answer basic questions. An appointment was made for that same day. Mr. Maser arrived at my home, on time, and assessed my concerns. He took the time to explain his equipment, monitoring system, and other options available including cameras. After evaluating all his proposals, I decided to go with the security monitoring system, and cameras around the house. After the installation, he also took the time to update my cell phone with an app so that I could monitor my house when I was away. His courtesies attitude, prompt service, mindfulness, and his concern in helping me and my family keep safe was a major consideration in selecting his company. I would highly recommend, to anybody, looking for a high quality, honest security system to contact Maser Security.

Premium Surveillance is the first place I will always call when I have a need for a wired security…read morecamera system! I needed a camera system spec'd out in a pinch to help monitor an elderly family member from out of town. I started calling vendors in El Paso on 1/3/2020. Jorge was my 3rd call. The others were hesitant to tell me anything over the phone not even being able to give me a ball park cost without an on-sight meeting. 10 days later I am still awaiting calls back from the other companies and Jorge has completed installation of my system! I'm a telecommunications architect/engineer, I am very technical and can run low voltage cabling, I just didn't have time to work on this myself with the issues I was dealing with. I told Jorge what I needed on our first phone call. He had budgetary pricing for me within a few minutes. I asked more questions about the solution he was proposing and he sent me screenshots and YouTube videos showing me exactly what I needed to see to understand the look/feel/operation. His pricing was very competitive and he was very informative and personable over the phone so I gave him the green light a few days later and he was off to the races! I had two of the most stressful weeks of my life starting on 12/27/2019 through about 1/10/2020 finding out that an 88 year old aunt of mine had been neglected by her stay at home nursing service and that the managers of the service had not provided me with a full accounting of her status. The items I found were truly upsetting. My aunt is like an innocent kid that cannot protect herself. This aunt is the last of my family in El Paso where my family immigrated in the early 1940's so I needed a way to see myself what her status was from out of town. The more I dug the more I found and the more upset I became. My aunt's nurses checked my vitals at some point and told me that I was stroke level blood pressure and was in an extreme exhaustion state; I'm normally pretty healthy. If I had the gamma ray exposure that causes Bruce Banner to turn into the Hulk, El Paso would have been on fire. Jorge (and his brother who helped him install the system) is one of the hardest workers I've ever met. This is a family business, he's been installing these systems for years even though he's pretty young himself. He's very proficient! He's very meticulous and detail oriented. I asked him to install this system like it was his abuelitas house and I can say that he 100% delivered on that request. In addition, we had many great discussions about technology, hot rods, bbq, our wives, our fathers and on and on and on, he's a great guy who quickly earned my trust that is not given frivolously to people. In addition to being a great technician, he helped me calm down and my blood pressure came back in check after one of our discussions :) His work results are amazing. The installation is very very clean. The cabling was done very professionally and he tuned the system to perfection. I have already recommended him to several people I am very close with in El Paso. I highly recommend Jorge and Premium Surveillance!!!

From the owner: Our company focuses on giving customers professional grade systems and clean professional…read moreinstallations. Our priority is to protect client’s assets while keeping affordable prices and efficient solutions.

With over 31 years experience in public safety as director of fire, police and paramedic, Rick…read moreBlack and his team are a great resource to call for your fire or security system needs. Top notch service and with a customer-centric view to getting the job completed and exceeding expectations. We've utilized Rick and team on multiple occasions and will have no hesitation reaching out again in the future.

Great customer service from Receptionist to Steven. I am going with a different company only due…read moreto funds not meeting upfront charges.

We just bought and moved into our home a few days ago and were introduced to Prewire by our builder…read morewho had a very impressive system installed in his office. From the start, Steven and the Prewire team blew us away with their customer service. Every time I reached out, Jaqueline or the other lady (sorry I forgot your name!) answered my questions completely or found a solution on the spot. On installation day, Cesar came out and in about 3 hours had the entire system installed and networking set up! Not only did he get our security system running, but he also added a smart lock to our front door and wired every room for ethernet. Upon pre work inspection Cesar told the house was not prewired for cameras, but Steven and his crew did not flinch. They set an appointment that same week to knock out that monumental task. That is what I call service! Now about those negative reviews. Let's be real, some people will complain no matter what. These are the same folks who get mad when rain is wet, sushi tastes like seafood, or the free sample at Costco was too small. They are the type who send food back at restaurants to avoid paying or complain about the free bread not being fancy enough. Just read their reviews and you'll see a pattern of negativity. Bottom line, ignore the noise. Our experience with Steven and the entire Prewire team was outstanding. The rest of us will be enjoying our perfectly set up security home system and sleeping safe at night knowing these rockstars at Prewire take great pride in their work. They are honest, dependable, and deliver exactly what they promise and that is why Prewire is in a league of their own.

I usually do not write reviews however this company is well worth the time. Security…read morePros/Monotronics have been extremely professional, super friendly and prompt with their service from customer service to installation. They have taken the time to answer all my questions have awesome service features at a cheaper price than most companies around! I am extremely happy I made the switch from Vivint to Security Pros! Support the locals! Thank you all for the wonderful service!

From the owner: Security Pros is a full service local alarm company, we specialize in CCTV/Camera Systems, Home…read moreAutomation Alarm Systems, Home Theater & Commercial Audio/Communications. We are fully licensed with the Texas Department of Public Safety Lic # B-18696. Our Security Alarms are monitored by Monitronics. Monitronics is a 5 Diamond UL Listed Monitoring Center, A+ BBB rated & has proudly been servicing El Paso since 1993. We are also dealers for Alarm.com, 2gig Technologies, Honeywell & Kwikset Locks. We look forward to servicing you.