Do not rent here! Unfortunately, this place is a shady business.
I rented a mid sized car and prepaid the 160€ online on the main Avis.com homepage. Everything was fine when I picked the car up. The car itself worked fine for my 7 days. The disaster began when I brought it back.
I brought the car back on the morning before my flight back to the US. The Avis employee looked at it, it had a full tank, and he said that everything was ok, so I went my way.
During my layover in Paris, I got a call from Avis saying there is a small scratch on the windscreen and they asked me to come back. I told them that's ridiculous, I was out of the country and the car was already inspected when I brought it back. Guy hung up on me.
Back in the US, Avis did not refund me the 200€ safety deposit. In addition, my credit card was charged an additional 700€ for no reason. The main Avis customer service was no help: THIS AVIS LOCATION IN UNTERSCHLEISSHEIM IS NOT AN OFFICIAL AVIS LOCATION. I had to call the small office myself but the guys there weren't helpful because they don't do the billing.
At the end, I had to activate the American Express fraud department to get my money back. Thankfully, I also had American Express rental car insurance.
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