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Avis Rent A Car

3.9 (7 reviews)
Closed • 8:30 am - 11:00 pm

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Alamo Rent A Car

Alamo Rent A Car

2.3(3 reviews)
0.0 mi

Apparently you have to leave at least 1 star to leave a review. We reserved a car and called and…read moretalked to them twice since the flight was scheduled to arrive shortly after their scheduled weekend 6pm closing time. They assured us both times that they stay regularly when they have rental coming in on a scheduled flight. Since it was the largest flight of the day rather than a commuter flight we believed them. Arrived in Peoria ahead of time but the Alamo didn't remember us. Not a soul could be found. When asked about where they might be, a number of different airport employees laughed that this happens every weekend since Alamo doesn't wait. Avis/ Budget went out of their way to save us and even gave us a better deal.

I would give half a star if I could. I attempted to pick up our car on Tuesday and was greeted by…read morethe manager who was ok. Alamo has a rental policy that you need** to have a credit card on file in order to rent with them. This wasn't made extremely clear on booking.com but after I figured it out it was fine. The guy gives me a key (one key. I was told people keep the second ones or it was lost or whatever) to a 2019 Yukon slt. I get to the car and the charging ports don't work and it reeks like weed. The oil light was also on. I went back in and told him and he gave me keys to a Nissan Armada. I go out the oil light is on and that one smells like cigarettes. I do back in and am told they only have those 2 options in large suvs and that no one else ( in Chicago or otherwise) has any available. He then said that they changed the oil on both cars 2 days prior and asked me to reset the oil life light. I didn't because it's not my job, and I don't know if it's even true. We ended up taking the Yukon because we were going to the mountains and we're afraid of the snow. We called customer service and they were equally as unhelpful. Apparently no where in the continental USA are there actually Tahoe or similar suvs available to trade the one they rented us out for. My husband spent most of the night trying to get the smell of weed out of the car and finding us battery pack chargers. The guy at the desk could only offer us 10% off of our bill which honestly for the headaches and car sickness I suffered due to the smells wasn't really enough.

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Avis Rent A Car - carrental - Updated May 2026

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