National (as their name suggests) are a nationwide car rental company. A massive advantage of their…read moremultiple stores is that you can pick a car up in Oxford and drop it off nearly anywhere else in the country! Their depot in Oxford is located quite close to the city centre, you can get to it with only a short bus ride and a few minutes walk from the city centre (take the 13 or X13 bus). Their rates are quite competitive and they have a variety of card and even vans for you to choose.

This is a good alternative to Europcar, if the former doesn't have what you want and you need a…read morelast-minute rental. I think it's slightly more expensive for some cars, but it's only a matter of a few pounds. I normally stick with Europcar simply because I've used it abroad and know how it works, but this is very similar. They rank their cars: Economy (eg: Renault Clio) Compact (eg: Ford Fiesta) Intermediate (eg: Ford Focus) Standard (eg: Vauxhall Vectra) Full size (eg: Ford Mondeo) At first, this seems a bit confusing, as it makes all the cars expect the biggest sound like they're not proper sized cars, but Renault Clios are fine even for 4 people going away for a weekend. One word of warning: they're shut on Sundays, so it can be difficult if that's the first day of hire. Other companies in the area are often more flexible about this (try Eurodrive/Hotsons, for example).

We just returned from a short visit to Oxford where we rented a car at the Thrifty Car and Van…read moreRental Oxford on Ferry Hinksey Road. Although we had a poor experience with Avis, we would definitely return to Thrifty if for no other reason because of the assistance we received from Abi. She was kind, helpful, professional, and took the time to respond to all of our questions and concerns. Thrifty understands the importance of customer service. Thank you, Thrifty (and Abi)!

DON'T RENT FROM ENTERPRISE. THEY WILL FABRICATE DAMAGES AND THEN CHARGE YOU THOUSANDS FOR TINY…read moreSCRATCHES THAT WERE LIKELY THERE WHEN YOU RENTED THE CAR. THEN THEY'LL GHOST YOU WHEN YOU COMPLAIN. We rented a vehicle from Enterprise Botley Station in Oxford this summer. When we arrived they didn't have the car we reserved, so they gave us another vehicle that may or may not have had a pre-existing scratch on one door (we didn't photograph every inch up front). When we returned the car, they noticed a superficial scuff and took a picture. We thought "whatever", but were shocked when we received a bill for £1285 for "repair" of the scratch ($1,713 for those of you in the US). Claims and Damage Appeals do not respond and the Botley station simply refers back to the Claims address. THE BILL WE RECEIVED AND A PICTURE OF THE DAMAGE ARE ATTACHED. JUDGE FOR YOURSELF -- IS THIS EVEN WORTH FIXING? If yes, is it right to charge someone £1285 / $1700 for the fix??? (The bill says £1285,but they also failed to refund a £200 deductible.

The staff (Holly and Will) were beyond helpful, friendly, knowledgeable and professional. This…read morelocation was slightly out of the way for me on this trip but this location is so great because of the ease of the rental experience and staff...I will be back!

Hotsons is the main minibus hire company used by local university clubs and societies. It's got a…read moregood range of decent quality minibuses from 7 seats to giant 17 seaters. You can also get vans, trucks and cars, which could be a worthwhile alternative to bringing a car to Oxford, considering the parking difficulties in the city centre. The club I'm in always hires the 17-seaters and they're all front-facing seats and good quality. They come clean and in good condition. You can also drop them off any time at night, which removes all time pressure from the hiring process. However, I've got quite a few gripes with Hotsons' service: Not very polite telephone service - customer service doesn't seem to be a strong point. Very difficult to change/cancel bookings - they seem to change their mind about how far in advance you need to do this. Location - they're outside the ring road, which is a pain if you're cycling to get there. I recommend the number 10 bus from Queen Street, which stops on Horspath Road. Minibuses - not all of them have a CD player, which seems rather tight these days, and is a pain on long journeys. One last word of warning: we once got a flat tyre and the spare was the wrong size, meaning we had to wait hours in the middle of the night for the AA to come out and rescue us. In conclusion then, they're worth using and there's not much competition in the area, but it doesn't feel like a great experience.

Hired a van on a Sunday two weeks in a row. On both times staff were really friendly on the phone…read moreand in person. Hire price was very reasonable and being able to drop the van back at anytime day or night is a great feature. I would use them again for sure.

Our rental was one way, with drop-off at another office. It was very easy to book, they were…read morecordial during rental, and we got a better car than expected. However, this office was terrible to work with after our rental car was backed into by another vehicle. The office did not contact me promptly after returning the vehicle, did charge a credit card I did not authorize, refused to refund the charge and put it on another card, refused to contact my insurer for payment, and refused to respond to inquiries from my insurer directly. They were initially responsive to my email correspondence, until they suddenly stopped all contact with me. I am now having to work with the larger Enterprise claims division because this office is unresponsive and unwilling to execute tasks which the claims division tells me they are capable of doing themselves. I would never recommend this office to anyone (there are plenty of others in the area), and I am not certain I would rent from Enterprise again after this ordeal.

I have used Europecar as a corporate customer many times, but for private bookings you're small fry…read moreand they do not care, We made reservations twice in 24 hours, both over the phone, and had the car cancelled one hour before delivery. This was so stressful, we were dealing with a broken down car in the middle of a house move and absolutely no regard made for the human element. why accept the booking if no cars available and why cancel right before the delivery time. Terrible company, I wont use them for corporate use any more out of principle.

Living in Oxford where it's difficult to park and near on impossible to negotiate traffic in rush…read morehour, sometimes it's best to just hire a car for those essential journeys. Despite its rather awkward location, Europcar is really good for this. I've found it useful for day and weekend trips. For 2 days it's around £50 for a Ford Ka or similar (it's pretty small though!) or around £65 for a Golf. You can even get a Mercedes E Class for a hefty cost if you're trying to impress someone! They have lots of family-size cars and a good range of automatics, and they also have vans you can hire. There are other things like GPS systems, child seats and roof racks that you can ask for. They're good at working around your schedule: you say when you need it, and if it's outside their opening hours, you just have to pay a supplement. If you're not used to driving in England, or you're going somewhere where something might go wrong, it's also a really good idea to get the insurance supplement of £9 a day which massively reduces the excess if you have an accident.