My wife and I stayed at the Best Western Plus Steeplegate Inn in Davenport, Iowa, during our recent…read morevacation to the Quad Cities.
We selected the Best Western Plus Steeplegate Inn in Davenport after a thorough search for hotels with three stars or above and the best rates. This hotel stood out for its competitive rates and quality. Despite ongoing renovations, the hotel offered excellent value for money, with rates significantly lower than other comparable hotels.
While I have given the Best Western Plus Steeplegate Inn a five-star rating, it's important to note that this is not a reflection of it being a five-star hotel. I would categorize it as a three-star hotel, but I am giving it a five-star review based on our positive experience. Despite some areas that could be improved, our overall satisfaction was high, considering the room cost us only $263 for a three-night stay, which was an excellent value for the amenities and service provided.
Here are some of the favorable aspects that contributed to our five-star rating. Our room had a King-sized bed that was not just comfortable but also came with tons of pillows for a restful sleep. We had a microwave and a mini-fridge with a tiny freezer for our convenience and a super comfortable stuffed leather chair with an oversized rolling ottoman for relaxation. The mini-Keurig/coffee station was a nice touch, and the vast and lovely body wash, shampoo, conditioner, and body lotion dispensers in the shower added to the comfort. The sizeable, beautiful corner closet, thick walls, and a nice desk with handy plugs were all well-thought-out amenities.
The hotel lobby was clean like our room was, and certainly impressive looking, with an ATM, mini-store to purchase any needed necessities such as charging cords, a full-sized coffee station with disposable cups, and plenty of lush oversized furniture.
They had a nice full fitness room with weights, treadmills, exercise bikes, and more, which we appreciated but didn't get to use during our trip. There was also a fully enclosed courtyard in the middle of the hotel, which was quite lovely. The indoor atrium was enormous, with extremely high ceilings and superb acoustics. The swimming pool, which was gated with a cute little white picket fence with a latching gate, was small and kidney-shaped, with a range of 3 ft to 5 ft deep water, which was comfortably warm. There was a jacuzzi, but unfortunately, it was boarded over during our visit and unusable. There was also a minimal gaming area with several arcade games.
A highlight of this hotel is the absolutely fabulous bar which is attached to it called 1 Hundred West that has live music, fantastic food, occasional live music, and out-of-this-world drinks (I mean, really, the drinks were high class. The hotel may have been about a three-star hotel, but 1 Hundred West is a five-star bar). The best part was the bartenders, including Matt, who has a great sense of humor and lovely mannerisms and makes a mean Manhatten, and Anthony, who was an absolute delight to speak to and a pleasure to be around. Anthony is truly dedicated to his craft as a bartender and is a very kind-hearted gentleman who knocked our socks off when he made our drinks (be sure to try his grasshopper!). The bar is a great place to visit whether or not you drink, and it is immaculately clean and has a modern, sleek look. We had an absolute delight at the bar and can't recommend it highly enough if you're in the Q.C. area.
The person who checked us into the hotel was charming and attentive. We never used room service, but it was available, as were wake-up calls, free Wi-Fi, hardwired internet, and complimentary amenities available by request at the front desk, such as toothbrushes, shaving cream, razors, sewing kits, combs, and other essentials. The hotel also boasts a coin laundry on the bottom floor, but we did not visit that during our trip.
There were, however, a few minor downsides to the hotel. Although they were in the middle of renovation and had that posted, there were some parts, such as ceiling panels in the hallways, that fell through and needed to be repaired, which detracted from the overall pleasantness of our stay.
There was a shower but no tub, and the lip of the shower at the bottom was only about an inch tall, so no matter how hard you tried to be careful, water splashed out all over the bathroom floor, so improvements could be made there. Also, I noticed there were no safety handles in or around the shower or bathroom, and as I have severe back issues, I nearly slipped several times, so if I had any feedback for the rooms, it would be those in the bathroom. Other than those issues, our room was very nice, extremely roomy, and came with many amenities and lovely decorations. It had a very classic and clean, open feel. We believe that addressing these issues could further enhance the guest experience.
