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Avis Rent A Car

2.5 (13 reviews)

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I need someone from their regional or corporate office to contact me. One of your associates, Jared, at this location assaulted me. He kicked a dent in my car, punched my drive side window twice, and kicked me in the leg above my knee. All because I didn't see him about to cross the street. He ran across the sidewalk to kick my car. He has a severely injured right hand from where he punched my side window twice. I need someone to contact me.

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8 months ago

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1 year ago

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2 years ago

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2 years ago

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4 years ago

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4 years ago

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2 years ago

Over 3 hour wait, no point to pre checking in or using app. 1980s printers, highly inefficient and frustrating

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7 years ago

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2 years ago

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3 years ago

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9 years ago

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11 years ago

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11 years ago

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Enterprise Rent-A-Car

Enterprise Rent-A-Car

3.6(39 reviews)
0.0 mi

We rented a car from Enterprise at the Clearwater airport for a weekend trip. The vehicle itself…read morewas fine and we had no issues during the rental. The problems started after we returned the car. First, we left several personal items in the vehicle door. We reported exactly what was missing, and Enterprise told us they found items and would send them back. When we received the package, only part of our belongings were returned. Not surprisingly, the only items that came back were AirPods (which can be tracked) and a cheap pair of sunglasses. Over $1,000 worth of other items that were in the same place were never returned, and they claimed those items were not there. That is very hard to believe. Second, we were charged an additional $1,022 that Enterprise cannot explain. No one has been able to tell us what the charge is for. We had to file a dispute with our credit card company just to protect ourselves. Finally, trying to get help has been extremely frustrating. It is nearly impossible to reach anyone at this location, and calls are not returned. Email responses, when we did get them, were not helpful and did not address our concerns. Losing over $1,000 in personal belongings and being charged another $1,000 with no explanation, combined with poor customer service and lack of accountability, makes this a very disappointing experience. We will not be using this location again.

Billy Roth manager of enterprise Clearwater was amazing great people skills and took care of all…read moremy needs

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Enterprise Rent-A-Car
Enterprise Rent-A-Car
Enterprise Rent-A-Car

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National Car Rental

National Car Rental

2.9(16 reviews)
0.0 mi

Mirek Sharp is an inept "branch" manager. Violates company policy and puts customer in unsafe…read moresituation. 76 rental days in 2023 and only issues was at a tiny seldom used airport in St Pete that lacked the ability to complete a simple task. National Customer Service noted a car swap which Mirek declined to assist or process. Luckily the location at the Tampa Airport came through with best in class customer service not only a van but even saved me gas with a hybrid. Calls and Emails just says sorry, when my family could and myself could have been put into a harmful situation.

Customer service failure and no response for resolution!!!…read more Late one night, I recently rented a car in Houston, the next morning in the parking garage at my apartment the alarm was screaming as well as flashing and the car wouldn't start. After more than eight hours and seven phone calls, the car was finally towed, for some reason, National decided to charge me for two days, even though they were unwilling to bring me a replacement car. I've called National, I've emailed National and I've turned in a customer complaint with National. Auto responses, no one at National cares enough to communicate with me. I've been a national executive member various companies for more than 20 years yet can not get anyone to respond to me. My relationship with National is definitely over, ridiculous that something so easy can't get resolved.

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National Car Rental
National Car Rental
National Car Rental - When apologies don't mean anything

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When apologies don't mean anything

Avis Rent A Car - carrental - Updated May 2026

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