This is the worst Avis car rental experience that I ever had and I rented many cars before. I called the place of business on 11/22/13 and I spoke to LUIS GUTTIEREZ (Owner) about renting a vehicle for a day. He told me that he has one vehicle that's available and he gave me the price for a one day rental ($110.13) even though that was still very expensive I needed the car so I agreed to it. Upon arrival t)o the place of business Luis Guttierez greeted us and he proceeded with filling up the contract. He changed the price from $110 to $159, I was not very happy with him at all. when I asked him about it, he stated that he does not know why it did that but I promise that
I will fix it for you. So he hand written the original price on the contract then said that he is going to call his boss to see how to fix it. At that time I had no doubt that he is a (crook), so I left with the car. Later on that day he calls me and stated that is still working on, that his boss is going to fix the problem (I did not know that he is the BOSS at that time). So the next day I get a phone call from him stating that he could not fix the problem and that he is sorry by I will be charges the full price plus mileage, that's when I lost it with him. I called Avis office and I was told that he is the OWNER and that he never called them to try to fix any problems. That's why I called him a CROOK. Be aware do not do any kind of business with this guy, he will rob you. read more
