This is an old review that got stuck in the draft box. So, a few months and pre-COVID-19…read more This was the fifth place I called. I needed to get a tailliight, back bumper, and side panel fixed on my car. I had many concerns- being ripped off, having my car declared ""totaled" since it was older, the length of time to fix, etc. Daniel was referred to me by one of the companies I called that my insurance company recommended. He was extremely nice over the phone and very patient explaining all the options. I still felt nervous about leaving my car. My insecurity stemmed from the phone always going straight to voicemail. The first time he did return my call right away. I like communication and contact. Once my car was dropped off, communication improved and I learned e-mail was the best way to communicate- not phone or text. Daniel was able to get additional money to do the repair (every auto body shop said the insurance quote was low), not get it declared "totaled" and he fixed it in a timely manner. With the exception of the annoying phone always going to voicemail and then voicemail saying the mailbox is full, my experience was very positive and would be 5 star. Only docking a star over a weird incident with my remote key. He offered to change the battery. This turned out to be more expensive more of a freakish ordeal than I thought. And it somehow resulted in the steering wheel being locked and me losing another day getting my car. So I had to make 2 trips to get it. In summary- fabulous body work, honest guy who will work with you, and the work was top notch...but take your key to the dealer to change the battery.

I can't thank Like New enough. They fixed a huge scrape (with dents) on my car. I called multiple…read moreplaces and Like New was the most genuine. If you need your car repaired -- this is where you need to go. I can't stress it enough. Genuine humans work here. They're there to help you. I'd give 6 stars out of 5 if I could. Much Love!

I have always taken my car to the dealership because I thought I could trust them but they recently…read moreundermined their credibility by incorrectly telling me that I needed a new transmission for $8200. My friend always recommended Rosslyn Automotive so I decided to check them out. During this last awful visit to the dealership, they told me I needed a new car battery and that it was "in the red zone" so I better do it soon. I decided to bring it to Rosslyn Automotive to get it checked out. Not only did they not charge me to check the battery, but they were honest and told me I didn't need to change it until it takes a bit too long to start (probably when it gets colder). They also gave me a fair price (just parts plus $10 for labor) for when I do come back to get my battery changed. In short - I'm sold, I'm switching where I take my car to next time!

Ive used the business about 3x and had no issues. Today was the worst. I scheduled an AM drop off…read moreand received confirmation to drop off at 7:30 for an oil change, inspection of suspension & fluid levels. I canceled my AM personal training session & took the bus to work so that I could drop off car . I called the shop at 1:30 this afternoon asking how things were going and if car woukd be ready by end of day. Response. "Absolutely!" Day at office wraps up, I take bus to Merrifield & walk to shop. Arrive about 4:45. Shop closes at 6pm. I learn nothing had been done. I was told the owner didn't give the ticket to the mechanic. I was asked to give them 25 min to complete oil change. They had the car all day. I asked for my keys & told them I'd never return. AAA auto repair for me. At least there will be good customer service

Outstanding Customer Service. They inspected my vehicle, provided a clear and thorough…read moreunderstanding of every issue. Answered all of my questions. Fair pricing, solid work. I will definitely be coming back for my car maintenance needs in the future.

5.0 Stars Outstanding experience and great customer service…read more Yelp brought me here. I did a search for the top auto repair shops in my area and Craftsman was well on the list. Reviews were solid. Once I realized how close I was to two of their locations, I made a mental note to check it out. I called, they were welcoming over the phone and not in a spazzy rush like some of the other shops I had been calling around to. They took their time over the phone!!! I made an appointment to get some estimates, showed up, told them my concerns, and they checked out a few things going on with my car. Again, very welcoming in person as well. I came to get an estimate for front and rear brakes replacements, possible oil change, state inspection. As I waited, I skimmed through two books the owner had written! They said I could have a copy, so kept one. The owner has the right idea and it shows. The waiting area was cozy and super chill equipped with coffee and snacks and TV. What took the service over the top was how well the gentleman took to physically show me what was going on with my car. He also took pictures. In the front office we examined the photos and he explained, and educated me about what was going on and what needed attention and why it was relevant. He made additional recommendations based on car mileage and manufacturer recommended maintenance. We discussed pricing and I agreed to get some of the work done. They gave me a Lyft ride home. Called me when it was done a few hours later. Scheduled a Lyft for me to return. Back at the auto shop, I paid and I was on my way. I felt really impressed because they explained things about my car I had never known about in the 5 years of owning it. I felt educated and walked away understanding things better. In all the 20 years I've maintained cars, no shop has ever explained things to me the way they did. I must admit, I felt the labor fees were a bit steep. I felt my wallet go ouch! However, I feel extremely safe in my vehicle because of everything I learned. I will definitely, without a doubt return for future maintenance work and I will knock out some of the other recommended maintenance items in the near future. Highly recommend. Great experience without a single hiccup.

Sam has helped me with many car needs, including alternator replacement, AC system evaluation, used…read morecar inspections, and towing. Working with Sam is a breath of fresh air compared to working with dealerships and other repair shops. Independent and reliable car experts can be difficult to find (yet very valuable to have) -- Sam is one of the very best. He gets my highest recommendation.

Had a great experience in buying a second hand Toyota Yaris here at CARS USA. Eventhough the car…read morewas only $5000, I have driven it all over the place and took a couple of trips to Florida with it and it has not failed me once. I am happy and will do business again here

I was in Marshall VA, and needed a spurt of the moment trip to the airport. The owner of the…read morecompany made an exception and i had a lovely ride to the airport. Usman is a lovely man and the car was in wonderful condition. Also, he made for wonderful company.

From the owner: On time Service . Punctuality, Safety , Satisfaction of customer is our priority…read more We are proudly serving all over Virginia, Washington DC , Maryland & West Virginia. Licensed , Insured, certified. Pick Up at Dulles, Reagan , Union Station and drop off Anywhere in USA . Corporate Services Airport services Point to point service Event services Hourly services Tours and sight seeings Special occasion services Wedding and prom Casinos

Mr. Tu is the most honest car repairman I've encountered. I have brought my vehicle in several…read moretimes for repairs. He never recommended any service that wasn't really needed and moreover, he tells you when something is just fine. He has twice fixed small issues without charging me. If you need a trustworthy repairman, Mr. Tu gets my recommendation!

Another great transaction today with Mr Tu, the best mechanic ever, this coming from a woman who…read morehas been going there since 2018 for problems big and small with Hondas, Volvo, Lexus, and BMW. Tu does a thorough evaluation of car, a straight up explanation of the problem, and does his best to get the best prices on parts. I trust him and he works very hard on his craft. The shop has a very friendly feel. I know he hates the European cars (as any mechanic would), but he goes the extra mile to fix them at half the price. Any negative reviews are because he takes the time to figure out problems with any car deftly and doesn't fraud you out with fake and easy repairs.

The booking was easy, they responded within a few hours when I asked to make a change. The day of I…read moregot an email from the driver with his name and number, they arrived on time and got everyone where they needed to be. And the price was reasonable. I would use their services again.

Highly recommend! My son and his wife used the company a couple of months ago and had an excellent…read moreexperience. I called two days in advance and told them I had a difficult ride: from Dulles to Philadelphia at rush hour on a Friday afternoon in the Summer. Hussam picked me up on-time and he made a 4.5 hour trip seem quick. He was friendly, professional and an excellent driver. I highly recommend him and the company!

It is with profound appreciation that I post this review to express my sincere thanks and gratitude…read moreto Khalil and Reda who I found to be the most professional and courteous souls in the transportation industry. While I've hired other agencies in the past, Tangier Transportation certainly raised the bar. And, as a grumpy, aging geezer, I am not easily impressed. My lifelong buddy, whose daughter is my God-Daughter, chose Tangier for transportation to and from a hotel and her wedding venue nearby in Rixeyville, VA. He did the research before he chose Tangier and, as I demanded to cover the cost for this service, I did additional research. OK. So online, Tangier seemed to be a good bet. I could NOT have been more pleased. My conversations with Khalil both before and after the event were, believe it, enjoyable. He is easy to work with and most attentive to the needs of his clients. His "day after" call to make certain everything was to our liking was not surprising given my previous conversations with him. I will ever recall Khalil mentioning how Tangier drivers do not show up "on time". They show up well ahead of time to ease the jitters that always come when hiring such a service. Well .... Our driver, Reda, arrived to the hotel well before the clock started ticking. And was he a delight! Polished and professional, he attended to every variant we introduced into our scheduled runs to/from the event. The 28 passenger shuttle he piloted appeared to be brand new! For sure, Reda represented the perfect "face" of this organization. And I shall never forget that smile! Ever. Finally, and I must say this, Tangier has a really good thing going here and I will ever remember them for future transportation needs. And you should, too. You will not be disappointed. Benjamin B. Stafford, Va

Excellent! Professional and courteous. Arrived on time coming and going. Comfortable seating…read more Excellent!

Absolutely thrilled with the ClassicTransPo's bus rental for my 6-year-old's birthday celebration!…read moreFrom the start, Terrance made the booking process was a breeze--very straightforward. The bus arrived on time, sparkling clean, and perfectly decorated for a kid's party. It was spacious and safe, with comfy seating and great music options and watched a movie that kept the children entertained throughout the ride. Our driver was Terrance he very professional, friendly, and patient with a bus full of excited kids, ensuring everyone was safe and had fun. The route was scenic, making the ride itself part of the excitement on our way to Baltimore Zoo. It was such a unique experience; the kids felt like VIPs and haven't stopped talking about it! I highly recommend this service for anyone looking to add a special touch to their child's party. It was worth every penny for the joy and unforgettable memories it provided.

Terrance was great to work with. Most reasonable price I found for 50th bday party bus. Was a bit…read morenervous as so few reviews but from start to finish, great experience. Great communication. Driver was on time and professional. Bluetooth setup to play on our music was super easy and made the whole day really fun.