After reading so many horror stories of renting a car in Italy, was a little apprehensive before the pick-up, even if the general online consensus being Avis and Europecar are the 2 most reputable companies to use in the country.
The pick-up went smoothly with the automatic car I reserved waiting. There was a little cosmetic damage on the car which was already noted in the paperwork. The agent was friendly and spoke fluent English.
The car was fine. It was diesel which isn't great but it's still normal in Europe. During the rental I got stopped at a random Carabineri checkpoint and they cop checked my reservation on my smartphone with the license plate information and they found no issues and let me go.
Upon returning there was no hyperbole or attempted price add-ons. The price reserved was the price I paid. The only issue was parking at the train station Avis office is rather difficult. I found a nearby space that didn't seem exactly legal and quickly ran in to the office and informed them where it was. They had no problem with it as it seems to be customary for cars to be temporarily in not-legal spaces or double parked just outside. This is Italy of course. Remember to fill up the gas tank.
Overall I would use this office and Avis in other parts of Italy again. read more
