I highly recommend Gary from Bob's Lock, Safe, and Key!…read more Gary showed up promptly on the morning after Christmas to help me get into my new-to-me truck after the battery had been completely drained (my fault) and my sole key wouldn't turn the driver's door manual lock. Gary diagnosed the issue quickly, cut a new sturdy metal key to force the lock open (as a temporary workaround), thereby protecting my only key from potential damage, and he coordinated with their shop to order a replacement lock, the permanent fix for a known issue with my make & model, which I can have installed at their shop in a few days. Gary also jumped/charged my vehicle's battery for 10 minutes so it had enough power for him to program two new fob keys, at a very reasonable price, and he counseled me regarding how long it would take to fully charge my battery, both via highway driving and by A/C charger. Gary was courteous and professional throughout the entire process, and he answered all my questions in a friendly and knowledgeable manner, with bonus techno background music playing from his van throughout! Gary transformed a bad morning into temporary fix PLUS positive steps toward a permanent solution which will protect me from future lockouts! In short, Gary from Bob's Lock, Safe and Key was awesome!

You know that dreaded feeling as the door closes behind you and your mind screams NOOOOO faster…read morethan you can stop the door? And the reason your mind is freaking out is because it knows the door is self-locking and the keys are on the other side. D'oh! Yes, I experienced this recently and Bob (or one of his buddies) came out to save the day. They were incredibly fast to respond and arrive; then in just a few minutes, we were in! I appreciate their speediness. I hope not to find myself in this situation again, but if I do, I know who to call.

Drew solved my issue and answered my questions ASAP! Great service! Easy and fast service... didn't…read moreneed to wait.

An exceptional no-nonsense company with an outstanding product. Dixon provided a quote that met…read moreour needs without trying to upsell us. This was refreshing, as so many of the vendors selling similar products emphasized features--e.g. cloud services and monitoring gimmicks--that we didn't need. The cameras we ordered were installed on time at the original quote. They were responsive to follow-up questions. Highly recommended!

These guys are good neighbors. Like literally, we're close enough to call each other that…read more They've done keys for me, for vehicles and for home, and they're always fast and reliable. At one point, I needed some assistance, as you do when it's time to call a locksmith. The service I would need required a person to come out. They said they'd be fine with doing it if I REALLY insisted, but they recommended me do something myself instead. They explained it would be a lot less expense for me to DIY replace something then have them work on it. They're practical, honorable, and there for the customer. Can't ask for anything better. Not into doing work just to make a buck. Helping people and building community. Thanks, folks, for being so good to me.

Been using this biz for years, always very happy with their work and knowledge. 2 vehicle key fob…read moreprogrammed today, fast and cheap. Highly recommended

First off, I'm not rating Comcast's pricing, nor their phone-based customer service, just the…read morein-person interaction in this store. In short, a very smooth and pleasant experience. I went in this morning with the intent to downgrade my service to internet-only (since I, literally, have had my cable box unplugged for the last year). The "triage" greeter at the front got me queued up (and held my cable box in a cubby for me), and after a short wait the service rep (Travis) downgraded my plan with no fuss. Overall, a great experience. Avoid phone support if you can help it--these little stores are the way to go (and you'll have to visit them anyway if you're going to be returning any comcast-provided devices). I went in ready to do battle, and was very pleased that I didn't have to.

Xfinity has now chosen to take Fox 13 off of out channel choices because they could not compete a…read morecontract with Scripps News. Although I hear their negotiation concerns, I did not have a voice in the nonrenewal (similar to how I don't have a voice in their poor service or outrageous prices). Time to move to Google Fiber like the rest of my neighbors: Xfinity only understands voting with my checkbook!

Excellent and professional. I needed a specific alarm and they found it and installed it in less…read morethan 2 hours. I'm in the industry as well and loved their response time and quality.

I did extensive research on local security installation companies and had three people come out to…read morebid. Kyle's competency was so far and above the others. I am absolutely delighted with my experience. He gave several options/quotes. He is super knowledgeable, but the best part is he is communicative and does what he says he will do! Great follow through. The software interface he recommended is user friendly. I am thrilled with our system. I highly recommend Security &Smarthome Pros.

They have gone downhill. Be very careful before you order…read moreservice... call the office a few times.... you will only get a busy signal NOT EVEN AN Answering machine, Plus they will try and charge you 5 grand to do a simple installation..... Look at this Bid I got from them. I do not think they will be in business next year with these tactics. go with Simpli Safe if you want a low price.

After my car got stolen out of my garage, thanks to my forgetting to shut the door one night, I…read moredecided to finally bite the bullet and get a security and home automation system in place. I was very pleased with the service I received from Zions Security and the owner Jake. He is very knowledgeable and customer focused.

I have recently start coming here the past year and I am very impressed. They have by far the…read morecheapest pricing and the fastest and also nice customer service. We have also never had a problem with our keys, like i have at other places I have been to before.

Opened our steam trunk fast and made a key quickly! I always will bring my lock needs to Brownies.read more

Patrick is great to work with. I feel that my purchase was a good value. Quality items and great…read morecustomer service.

Best home theater/ automation company in Utah! They offer great products, employees are extremely…read moreprofessional. And excellent customer service. Would highly recommend.

I placed an online order with Lighting Specialists in Utah and received an automated receipt…read more Then--nothing. No shipping notice, no follow-up for ten days. I emailed them and got no response. When I called, I reached someone who repeatedly said, "I only work in the showroom," but was able to check the order and told me, "It hasn't been processed yet" (read: nobody even looked at it for ten days). When I asked to be connected to the right department, I was told that person was "out of town." But the showroom person was able to cancel the order. Thankfully, this was a small purchase and not a critical part of my home remodeling project--but that's beside the point. Tip for Lighting Specialists in Utah: If you accept people's orders and money online, be prepared to process or respond to those orders within a couple of days--not 10 or more. It's not just bad service--it's irresponsible.

This past month working with Lighting Specialists has been a rock bottom one star experience…read more Years ago I have had many very good experiences and feel somewhat obligated to leave 3 stars because of that. I hope I just had a rare situation this time My bedroom celing fan had an integral part go bad. I had no light, no fan, nothing. I identified the problem part and we sought a replacement at Lighting Specialists. They took our money and said the part would be in around two weeks. A little over two weeks later we call asking about the status of our replacement part. Turns out they just charged us and never placed the order. No part was on its way for over two weeks. They said they were sorry and would order the part for real this time. Said it would be a couple weeks. This is when I got a bit angry and explained I had no light in my bedroom and why, since this was your mistake you couldn't overnight the part. Another week and a half later the part came in. Went to go pick it up and they wanted to charge us again, saying we didn't pay the first time. Another mistake on thier part. Finally a month later we are up and going again. I may have to look elsewhere for my next purchase.