I've used this place since 2023.. still love them 3 years later! I've used vets in a bigger city…read morewho charge more for less work so I like this office a lot.

I called them to see if I could get my dogs nails trimmed. I'm literally a college student so I…read moredon't have very much extra money. They told me that in order to get her claws trimmed. I'd have to get a regular vet visit with them which would've cost extra and when I asked the lady if there was any chance that I could just bring in her prior vet records because she had just gone to the vet two weeks ago she didn't answer me for 10 seconds and then hung up on me.

The level of attention and care that they consistently offer to every one of my fur kids is the…read morefull service diligence and regard that my family deserves. Even when I am not in Roan Mountain, a visit to their office is always well worth the drive - both for cost & compassion. I could never express enough appreciation to both of the Jablonski doctors and the entire office staff for all of the years of well-beyond-exceptional maintenance, advice, and care. Their devotion and treatment is without comparison. They have always tended to the needs of all my animals as if they were their own.

i took my cat in there because she was losing fur. he gave her a shot and it cleared up. he knew…read moreexactly what the problem was. he's a good vet. he was very gentle with her. he has his own cats in the office. he didn't know i saw this. i was in the waiting room. he was loving on those cats. he loves animals.

After seeing a photo of the cutest puppy ever on the Watauga Humane Society website, we drove up…read morethe very next day to meet her and her remaining female littermates. The shelter staff were extremely friendly and helpful, quickly bringing all 3 puppies to meet us and our friend in a relatively clean visiting room, complete with 2 chairs and a handful of toys. We played for the puppies for a while, and they obviously get 5 stars for playfulness and cuteness. After we had inevitably picked out the little runt we had first seen online, the staff came back and took the other two so we could see how she was alone, then they told us a little bit more about her and her litter's history. We then filled out a little bit of paperwork while our baby Poppy, formerly known as Ganondorf, was taken back to be microchipped and get one final checkup from the vet there. Then, for only $170 (plus a refundable deposit of $100 promising we would spay her when she is old enough), we got to walk out with the sweetest 2 month old puppy, a bag of her food, several toys, a coupon to a pet store in town for even more free food and treats, and the promise of a free spay surgery (on top of getting the $100 deposit back) if we bring her back there and use their surgeon. All in all this was a fantastic monetary value, and of course we are absolutely enamored with our new little buddy. 1 month later, I can say she's been an absolute gem so far. She's relatively well behaved for a puppy, which is probably just genetics and good luck driving her temperament, but she is also brave and very well socialized, despite us not taking her out much since she isn't fully vaccinated against parvo yet. The socialization, I attribute to the Watauga Humane Society, as it is very clear she was raised surrounded by love, and given plenty of care and attention.

Dropping in 5 months after getting my puppy to say that the adoption experience at the Watauga…read moreHumane Society was so smooth! I went in knowing which dog I wanted to see and they were quick to bring her out and give us some time to meet with her. After deciding that she was the perfect fit, we completed the paperwork and were sent away with some awesome goodies and lots of well wishes from the staff. The facility was clean and the other animals looked well taken care of. These people definitely care about the animals there! Old and new pics of my Poppy girl for fun!

this place is an absolute joke! To accuse the owners of a pet of neglecting it, when it gets petted…read moreand pampered and then threaten to take the dog because they didnt agree with your treatment plan?!? I wouldn't take a feral animal to this bunch!

I started communicating with this vet in November about getting travel documents for my cat when we…read moremove overseas. I am less than two weeks from my appointment and they have decided they no longer want to offer this service. These appointments must be within 10 days of travel which means we now need to find another vet that will do this and can make room for us in the next three weeks. Plane tickets and thousands of dollars are riding on this... I am gobsmacked that they would do this to us. It's not just an inconvenience - it's life-altering.

Been our vet for over 23 years. Kind caring Doctor in happy times and sad. Great staff.read more

We had to have our incredible fifteen year old cat, Onyx euthanized due to late stage kidney…read morefailure when we couldn't be present due to the COVID pandemic. It was an agonizing thing to endure emotionally, but Dr. Roten, Katie, and Jamie did their best to give our kitty lots of love and comfort throughout the process. Their genuine care put our hearts at ease knowing that Onyx's last moments were calm and peaceful. We can never adequately express our gratitude to Dr. Roten and the staff at AMC for all they did for us during such a difficult time.

I called the hospital at 3:30pm because my dog started having bloody diarrhea and vomiting bile…read more He wasn't eating. "Unfortunately" they "did not have any appointments available for the day" even though they close at 6pm. I was told that "if I thought it was an emergency, to take him to the emergency clinic" down the road (Emergency Pet Clinic)..... I'm not a vet! I am very frustrated because I wanted continuity of care from his veterinarian and would expect them to have availability to see a patient urgently. As a healthcare provider myself (for humans), I definitely would have gone the extra mile and squeezed their patient in, especially based on the number of good reviews.

I am so sorry that I didn't find these wonderful people until the final hours of my beloved kitty's…read morelife. After two visits to the Emergency Pet Clinic on Hwy 105 the previous week, our kitty continued to worsen until it was evident she was not going to survive. Wishing to end her suffering, I contacted the Emergency Clinic to ask if someone could see her right away. They advised that I could bring her in but that I should be prepared to wait an hour or more in their reception area while they saw other animals. I didn't want to subject my sick and anxious kitty to the waiting room at the Emergency facility. This is when I contacted the Animal Hospital of Boone. The kind young man who took my call was so compassionate and told us to bring her in right away. They met us at the door and had a room cleared for us. A vet came in immediately after we got there, sedated our little kitty and administered the medication that ended her life. Her passing was so gentle and the people were so kind, I just can't thank them enough. This was just three days ago (May 31st) and I am still mourning the loss of my twenty year old kitty. Still, I know that someday I will be ready to adopt another pet. And when I do, these are the people I will intrust with her care.

Extraordinary vet, perceives, skillful and with you and your pet 100%. Prices are fair.read more

This is a great vet. They ARE extremely busy because they are such a nice team, led by a fantastic…read morevet in Dr. Jewell. It's sad that negative reviews are left because this practice has to turn people away due to the heavy load that they support. Maintaining a sustainable work load over time is a great problem to have for a small business, as it's easy to get sucked into being there for everyone all the time. It's just not sustainable for anyone. We are SO blessed to have Avery Animal Hospital and the team there.

4/22/26 Unfortunately, our beloved pet has passed away. We believe the decision to defer preventive…read moretreatment played a critical role in this tragic outcome. We are sharing this experience so other families understand the importance of proactive, early discussion of preventive options when GDV risk is present. 4/21/26 I am writing this with a heavy heart to provide a factual account of our recent experience at Stewart's Animal Hospital. My hope is that this honesty helps the clinic improve and assists other families in their decision-making. Over the last 18 months, we noticed a shift in the clinic's atmosphere. The front staff often appeared burdened by inquiries, and we faced significant challenges regarding insurance claims that were only resolved after repeated follow-ups. More concerningly, we experienced two instances where medical advocacy was required on our part. First, during a urinary emergency, I had to request the appropriate medication myself after the focus remained on a secondary muscle strain. Most recently, following an ER visit for bloat, we requested the preventative surgery recommended by specialists. We were advised by Dr. Stewart to 'wait and see.' Unfortunately, this led to a catastrophic 360-degree stomach torsion. Our pet is now fighting for his life with aspiration pneumonia and a 60% survival rate. When I spoke with Dr. Stewart, she apologized for not being more aggressive, though there was a misunderstanding regarding whether the procedure had been offered (it had not). I take my own share of responsibility for not seeking a second opinion, but I feel it is my duty to share that the conservative approach taken here resulted in a preventable life-threatening emergency. We bear no ill will, but we believe transparency is necessary for the wellbeing of other animals in our community.

Called to bring my dog in with a split bloody toenail they said bring him in and they would fit him…read morein we sat there an hour and a half waiting. yes, I realized we had to wait but no one came in that time, so we left. Very disappointed and I'm trying to get my dog taken elsewhere