My wife had her second knee replaced this year at SFSH. The nursing staff is so caring and eager to…read morehelp with her needs. We could tell how much they like working here. The doctors own this business and they are great at their jobs too. My wife had was in and out of surgery in under an hour and she was able to go home the same day. Every employee that helped her was great at their job. The receptionist, registration, pre-op nurse, anesthesiologist, PA, recovery nursing staff, doctor, room nursing staff, therapists, dining staff.....all of these people were amazing at their jobs. The rooms are large and cozy. If needed, a support person can stay overnight with a patient. They also allow you a meal and snacks as a guest! Valet parking is included with your visit here as well. I would highly recommend this surgical center for any knee, hip, shoulder, or other orthopedic surgery you would need.

Dr Homer and his staff were able to get me in for evaluation and treatment of tooth pain at 6 am…read morethis morning! I was in such pain, and now 12 hours later am having no pain, headache, or earache that were all being caused by an abscessed tooth under a crown. He explained every test/X-ray as he reviewed them. He was very conversant and stayed in the room as he waited for the anesthetic to take effect. I know people aren't out shopping for a root canal, but it is so important to have specialists available who are knowledgeable, compassionate, and friendly, helping to put you at ease. Thank you Dr. Homer for the high quality care I received today! Sioux Falls, consider yourself fortunate to have the services of Dr. Homer

A lot of hidden fees. I was quoted the same procedure from Dr. Richard Allen, who was out of net…read morework and the out-of-pocket price was the same give or take $50. Not to mention I've had five root canals and this was the worst one. A lot of residual pain. My crown continues to fall off for the fourth time, but these ones were the only one and net work. And after I paid them $900. I get a bill two months later for another 50 after they charge my insurance company almost 2000 $ Way over priced. The only positive was Dr. himself called me personally to see how I was doing later that day, which I've never had before. I would not go again.

Excellent care! Both doctors are very knowledgeable and helpful! Welcoming atmosphere too!read more

They are knowledgeable, considerate, and helpful. I drive hours to go here. I've had acupuncture,…read moreadjustments, and cupping. Highly recommend.

I have been a patient in VA facilities all over the Country, and this is by far the best. The…read moreemployees are wonderful. From the people that check you in, to the Nurses and Doctors themselves- everyone always has a kind, smiling face, has always gone above and beyond for my care, and not once.. have I ever been treated as a number. The VA offers a Women's Clinic in addition to Primary Care, numerous Specialty Clinics- from Pulmonary or Neurology, to Oncology and Hematology, an Integrative Health Department which offers alternative medical treatments for pain management and mind/body groups for emotional and mental health, and an amazing Physical Therapy Program to help with mobility and ROM. And if you need help in an area not covered, they are quick to get you schedule for community care appointments as well. I really can't say enough about this facility, and it's so refreshing to have a care team that genuinely WANTS to see their patients happy and succeed.

My wife, elderly father-in-law, and I were on a cross-country trip from Seattle to Eastern…read moreKentucky. FIL became dehydrated, and we had to put him the hospital a few days. The doctors, nurses, lab, etc was great. Hospital has been remodeled and is very nice. The mediocre review was because of the VA police. We were traveling in our motorhome with a trailer pulled behind it. First day we were there, we arrived super early in the morning. I pulled into the parking lot and took up approx 7 spaces. I wasn't expecting to stay there long ... only long enough to determine where I needed to park. The FIL was the priority. Immediately, this cop comes up to RV noticeably irritated that we had parked there. To quote: "Do you know that this thing is taking up like seven f___ing spaces? You'll need to move it to the street." I said okay and complied. I felt like saying that I know how to count. Several days later (which was the Friday before Memorial Day), we're parked on the street, and this same cop walks up to me while I'm standing just outside the RV and says that, since it's the weekend and after 5pm on Friday, it would be okay if I parked in the parking lot over the weekend since it wouldn't be getting full. It would also put us considerably closer to the front door. (I suffer from persistent a-fib and heart failure, and my wife has a bad back, so any distance closer is very much agreeable with my heart. It's a little walk between the street and the front door.) Anyhow, I move the RV to the backside of the lot, out of the way. We stayed parked there all night long. During the night, there were VA police patrolling the lot, frequently. At no time was I approached and told to move. The next morning, my wife and I are drinking coffee and this younger cop knocks on the window and tells me that I can't be camping there and that I'll need to move in the evenings. I told him what I was told by the first cop, and he responded with that he was the shift supervisor and didn't care what I had been told, that I'd need to move it in the evenings. He left. I'm thinking, if that's the case, why didn't the police notify me of this at some point during the night? These cops are apparently on power trips and do nothing to improve relations with patients and visitors. It's sad that a nice facility with great care is lowered by the police with attitudes. I'll stay parked on the street and these cops will get nothing but dirty looks since they like being assholes.

I am from Maryland. I was in Brandon visiting family and had a dental problem. I called and they…read moregot me in right away. Very friendly and professional staff. I was so very impressed with every one the minute I walked in. The facility is very clean and comfortable. The hygienist was very thorough. I was most impressed with Dr. Heesch. Not only nice and personable, she was so knowledgeable, discussed my films and pictures with me. She discussed my treatment plan very thoroughly. I wasn't able to stay in the area long enough to get the work done. The front staff had the treatment plan all typed out and explained the billing to me and my encounter was transferred to an out of state office so I could get work done closer to home without having to repeat work up. Highly recommend.

Brandon NBD has provided a wonderful experience for my family and I. Hands down best dental care…read more Sarah the treatment coordinator is very thorough in explaining the treatment process and the best way to maximize my benefits.

Just wanted to pass on, what a great experience we had at Avera's Labor and Delivery department…read more All of the Docs and Nurses were exceptional and very professional; and I, mom and baby Ella greatly appreciated the experience!!

I had the worst experience that I ever had with the dentist or orthodontics. I was complaining…read moreabout pain full-time before I got a second shot with the anesthesia. I feel like I was rushed the whole time. I was seating in a chair for half an hour waiting for the doctor and when he got there, I needed to go to the bathroom. He asked me if I could wait and I said I had to go. I've been sitting here for 30 minutes so I went to the bathroom to pee and took me only two minutes by the time I came back. He was already gone for another five minutes when he came back give me my shot really quick. I complained about pain again and complain about pain again and he continue trying to pull the tooth. I felt rush and move on; I never felt like this before. And the other his assistant, she was super nice. Help me out with everything. She asked me if I wanted warm towel or a one black blanket and she made me feel better but I feel like the doctor was just rushing too finish and move on. and I also think that now I have a cracked tooth next to the tooth that was removed so I had to go back to my dentist to see what he says about that. horrible experience,and I'm not going back there.

The best doctors and the best staff. They truly make the experience as smooth as possible. They…read moretook care of all nervousness that my husband had when he had his wisdom teeth removed. My mom also had an implant placed and had 0 pain and turned out amazing! Always coming back for our oral surgery needs!

April did a super job on my cleaning. The best I've ever had done. I'm sure there is not one speck…read moreof plaque left on my teeth. She is so sweet, friendly and professional. Dr. Mike's follow up answered all my concerns and gave me recommendations and options for follow up work in a way I could understand easily.

To the owners of Dental Care Associates; I have a medical…read morecondition and I have severe episodes and when I do, I am unable to leave my house (I have Severe IBS which I can verify through my Gastroenterologist Dr. Brett Baloun at Samford Center for Digestive Health). I called your office at 4am to cancel my appointment and then again at 8am to verify that the office had received my cancellation. The Office Manager "Courtney" basically berated me for cancelling my appointment so close to the time I had to be in and then reprimanded me and then I was told I would never have morning appointments again because, "she needed time to fill in the appointment slot". I repeatedly asked her if I could call back (I stated 3 times that I was in my bathroom) and she completely ignored me, interrupted me and talked over me. There was no empathy, sympathy or understanding. She spoke to me like I was not a client and I was treated like a 4 year old child on the phone. I finally called back later in the afternoon to speak with her because I want to remind her and Dental Associates: I have been a steady and faithful client for almost 3 years. My family goes there and I have actually told friends and work associates to go there because your doctors are very good. Your #1 problem is your office staff. This is not the first time I have been spoken to or treated this way at your office or on the phone. I have never before cancelled an appointment and my bills are paid and always on time. I am seriously confused at the lack of client care. Stop treating your clients with medical conditions like they are a hindrance to your "appointment" schedule. Have a little heart when a client needs to cancel for a medical reason, it's not like I had a conflicting appointment with my manicurist. (On a side note: if you need to fill in appointment slots so fast, should you be a bit worried about your financial situation?) Today June 3, 2020 I received a letter form your office stating that you need $50.00 for my cancellation. Also, the $50.00 will not be paid and I will be sending the bill to my lawyer and if your business needs the $50.00 so badly, you can meet me in small claims court, because your lawyer might be good but not as good as mine. Effectively, my family and I are withdrawing our business from your office. Reminder: there are numerous dental offices in Sioux Falls that are looking for clients. You have lost 3 clients today and believe me the reviews we will be leaving on websites will not reflect how we have been treated in a positive light.