Keep going back since it's the only place open late. This…read moretime I got a different dentist than the last 2 times, Dr. Robles. See, I know his name because he introduced himself to me. He also explained the x rays to me and showed me the decay he saw and explained which teeth were priorities to fix. I am much happier with sol dental now and will request Dr. Robles from now on. The staff is always very nice and the hygienists are competent and friendly.

The doctor and staff are Very friendly and great service . Would go again and recommend this dentistread more

I have to update my review. I got a phone call that I was skeptical about answering and decided to…read moreanswer. The call was about my review. The young lady expressed they took the review and used it to update and try to change their practices. I can respect and appreciate someone calling to ask questions provide feedback and even send me free cleaning kits. I communicated with the awesome lady and we both agreed that the practices for billing may not be awesome but are protocol. I as a former soldier and a government employee and understand and respect this. What is enlightening and refreshing is that the review was read, reviewed, investigated, and used to attempt to make improvements and changes. We learn by trial and error. This is true to both company and customer. I am not one to bash anyone and even more so give respect and credit where due. The young lady who called was professional concerned and absolutely user friendly with explaining the miscommunication and delivery of message. I RESPECT people agencies companies and businesses who are concerned and try to fix issues for the betterment of the customer and employees. Awesome. I respect you

The appointment coordinator "Jackie" pretended to be the business manager (even when I asked…read moreseveral times if she was the practice manager) while the real manager listened and didn't stop her from trying to bill people for appointments that they never made and calling them no shows. I got a call apologizing only after i made a review. The dentist is awesome but these little girls need to stop playing and actually do some work. People don't have time to cancel fake appointments and talk to people who pretend to be someone else and dispute fake charges. Dr. Green worked too hard for his license for these little girls to be messing things up for him. I won't be back.

Let's face it--NOBODY likes going to the dentist. At all. I have yet to hear one single person say,…read more"Golly gee whiz, I cannot WAIT to sit in that dentist's chair and have them tear and poke at my gums with metal instruments, stretching the roots in ways unspeakable to mortal men!" So, take it with a grain of salt and a slight of comfort when I say this. These people certainly know what they're doing. And they are, like....twenty times more efficient and professional than the bottom-of-the-barrel dentists they seem to employ on Fort Bliss. Not much of a bar to hurdle over, I know. But it's still worth mentioning for those who may have their fears and doubts as I did. Like another certain Elite bloke who reviewed this place eons before me, I, too, am a complete chickenshit when it comes to going to the dentist. Thing is, I couldn't put this off any longer because that would only lead to more expensive and painful procedures down the road. No, I was not in any pain. I was just here for a routine exam, since it had been a year and a half since I last saw a dentist. Now, I caution you to check with their front desk to confirm they will accept whatever insurance company you go through. I mainly found these guys through mine, after metaphorically searching the four corners of El Paso to make sure I wasn't gonna have to sell my left kidney in exchange for filling two molars and a periodontal cleaning. Let's talk about the office. This place is immaculate and features the latest dental technology. In fact, if you compare Fort Bliss's dental clinics with this one, you'll think you've gone backwards in time with the former. I think VDA (yes, that's what I'm calling them) has about...10 or 20 years edge over Bliss any day. Okay, okay....I promise that's the last roast I'll cast against military dentists. Maybe. Probably. Moving on.. The staff are amazingly professional and, more importantly, non-condescending. For once, I didn't feel judged when all the usual issues came up (I.E. floss more/better, get a better toothbrush, blah blah blah). They actually had a lot of good tips to offer that I didn't know about, even with my own independent research. Because of their recommendation, I just purchased an electric toothbrush for $128. Yeah, yeah...you probably think I'm booji. But...I'm old and my choppers now require special needs. In other words, I'm not taking any more chances! You'll hear a lot of people talk about Dr. Ramirez. Lemme tell ya...this dentist is a chill dude. Like, surprisingly chill! He seemed impressed that I already took initiative in some areas of concern regarding dental hygiene. For instance, he seemed surprised I arrived there for a genuine exam and not because I was experiencing some mouth pain like I suspect most people do. Very rarely does a dentist actually praise their patients for giving an effort. Usually, they just berate them for not flossing enough or using the wrong toothbrush or lecturing them on how they don't brush properly. As for the procedures themselves, they're about as gentle as they realistically can be, given the circumstances. I won't say that I didn't still experience some slight discomfort. But bare in mind, I'm a total wuss when it comes to this sort of stuff. So, again....take it with a grain of salt. Your mileage may vary. So, would I recommend them? Hell yeah I would! And this is coming from a 20 year veteran who previously only ever got dental work from military doctors. That's all I'll say about that. VDA is easily worthy of 5 sparkling bright white smiles from their nervous as hell patients out of 5.

Listen guys im the biggest chicken sh!@ when it comes to dentists. Dr. Ramirez was beyond amazing…read moreand patient didnt try to over sale me and gave me his honest opinion. Place was well organized and super duper beyond friendly! Price was decent too, i got a deep cleaning, check up, xrays and a crown. Would highly recommend them!

I have been afraid, frankly, of dentists for many years because of a horrible experience in my…read moreyouth. I'd put off regular hygiene visits because of this, but that has all changed. I found Trawood Family Dental and Dr. Anaya a stones throw from my home. She is freaking awesome. She is extremely good, gentle, professional, friendly, and she has an awesome staff. They all just work very well together. I've finally gotten done the work I needed, and I highly, I fact very highly recommend Trawood Family Dental to anybody looking for great dental care.

My family and I have been going here for the last few years. The staff is very friendly and the…read moredoctor is terrific! Comfortable atmosphere, even when you are getting you teeth worked on. Everyone is helpful and always answers your questions. What I like is that they are very punctual about their times. I've never waited but a few minutes when I arrive for my appointments; there are no long waits in the waiting room. My 6 year old doesn't even fuss when going here, so that is a huge plus.

Be careful with its practice of doubled-billing. The office lied to me that my insurance does not…read morecover the service and I had to pay for. However, it also billed my insurance that same date and got paid 5 days later. I have been requested for my credit adjustment since more than year ago. Xochitl, the billing person, promised to pay me back, but she has and still giving me a runaround. Xochitl also lies to me that dr. William hurts his back and is still in hospital and she cannot sign a check without him. Bu, actually , dr. William's license has been suspended since January 5th, 2026.

Dr Williams and his staff are top notch professionals. I highly recommend them. Always ensuring…read morethat you are comfortable for the procedure you are having. The best part is the shot is painless.

Very first time here. Reminder and following up with appointment was perfect! We showed up to our…read moreappointments early how they REQUESTED to fill out paper work. It took a while for them to take us in i asked if there was some sort of copay they told me they did not know until they contacted insurance. Which i did research prior and my insurance covers 100%. Long story short, they wanted me to pay 300 upfront due to the fact they couldn't not contact my insurance.. Which i'm sure they did not even try and could've put in the claim prior to me going. But whatever i can find a new dentist. Not good experience...

It was my first time there and they made me feel comfortable and welcomed. I highly recommend this…read morelocation. Anahi, Anissa, Danny, and Dr.Bains assisted me with excellent service. I'm grateful I finally found a Dental place that makes me feel right at home.

this location offers great service. as soon as i walked in they greeted me and knew my name and as…read morefar as the staff, very kind and knowledgeable. Paulina took me to my room and proceeded with dental check in and Claudia my hygienist was also kind and took her time in making sure i was very comfortable. i definitely recommend this place for your dental needs

The majority of the staff members here are pretty friendly and welcoming :) ! I felt that Dr Juan…read moreCobos and his assistants did an excellent job in taking care of my dental needs and deserve 5 stars :D ! Dr Cobos really took the time to explain where my gums were wearing down, and which areas were in danger of further tooth decay. Upon his recommendation, I decided to get 2 crowns done for my back molars. But after the crowns were placed, I couldn't wear my Invisaligns anymore that I have already worn for several years. I had to get new retainers molded. But I was grateful for this so that I could wear them on top of my new crowns and keep my teeth from shifting back to their original spots. As for the overall service at Vista Hills Family Dental, I took off one star because I felt that the reminders were getting kind of excessive. I would receive text messages to remind me of my upcoming dental appointments. But these weren't just text message reminders. If I didn't reply back "yes" or "no," then one of the front staff members would call me to ask if I was still coming for my appointment. I understand that dental offices run on a very tight schedule, and late arrivals or no-shows are never acceptable. But I think just a simple one-time text reminder is sufficient instead of requiring clients to reply back every single time. An orthodontic office I went to several years ago for my Invisaligns just sent one-time simple text reminders, with no expectations for clients to text back. I can understand if certain clients have a history of constantly running late, or who have a pattern of not showing up. For those clients, I can see why it might be necessary to require them to respond. But for reliable clients like myself who have kept every appointment, the excessive reminders are not necessary. On my first visit, after I was assessed for my dental needs, I also had to remind the staff member who brought me into the exam room that I was due for my bi-annual dental cleaning, especially when that was the initial reason why I booked my first appointment there in the first place. After I had my dental consultation with my dentist, he almost wrapped up my visit without arranging for my dental cleaning. It was only when I asked that he checked with the dental hygienists to see who he could squeeze me in with. Miguel, the hygienist, who worked on me did a great job, made me feel at ease, and cleaned my teeth. I would still recommend this dental office to my friends and family :) . On your way into the lobby, the front desk welcomes you to help yourself to complimentary coffee, water, and sometimes even snacks (like homemade cookies made by a staff member). But you can also enjoy these on your way out as well. But I just think that the reminders can be less excessive. Some clients like myself might not always be able to text right back if we're occupied with work or other tasks.

My entire family have been patients here for over 15 years, and I can speak for them to say that…read morethis is a very professional dental group that have taken care of all our needs. We highly recommend Drs. Alvarez and Dr. Davis. They most definitely follow all safety procedures and protocols at all times. They treat you like family!

Beautiful Professional Staff, handled my Traveling Dental Care, seemed like with ease. Way to go…read moreGuys, Keep Doing That.

This office is absolutely beautiful the front desk receptionist was polite and very patient . The…read morecare they took was 5 star . The registration process was easy and it was quick