I'd be here all day if I took the time to recap everything. I haven't worked with them in years and…read morehonestly, I forgot, then after seeing the horrible service, recalled! I even left them poor reviews years ago. The seller's Realtor must have picked them, it was a Palm Beach file where seller picks title. For one, we called in the begining to confirm the buyer settlement fee on a cash deal where seller picked title, it was high, but lower than if the buyer got an attorney. Buyer decided to use them against my suggestion of having counsel. HUD comes out, at 4:30pm the day before closing charging them more than that number they gave me and $150 more than the attorney would have even charged! I call it out and they acted like nothing happened and that they can see if they can have management approval to reduce the standard fee. I said that was not what they told me, because if it was, why would the buyer not have used an attorney. To prove this... I had my agent friend call and she confirmed again with someone at the office the same number I was told initially. So I knew I wasn't losing it. They get back and said the reduced fee was approved. There was nothing to approve, they tried to get away with charging way more than they said they would. They even charge the buyer more than the seller. Unheard of for a cash deal in PB. Buyer wasn't even given their cash to close or closing notary appointment made until like 4:30pm the day before closing. They never even called the buyer once through the transaction! I sent them all the info day one, and express directions to contact them directly as they had no attorney. That's their job, they certainly were charging for it. They then blamed me because I never got them "their info sheet" with their contact info until 10 days before closing. But regardless they still never call! lol...They even confirmed the email I sent on day one with all the info for the Buyer's. It was a cash deal on a file where most title companies don't even charge a fee to a cash buyer, they did, then tried to raise it sneakily, and didn't even call the buyer or communicate with them, and charged the seller LESS! When everything they did was a Seller Function. I have so much more but I'm done. I refuse to stay silent anymore when people don't do their job and act this way. Unacceptable. As you see, how does a company have so many bad reviews!?

When you sell a house you depend on the Title company who by the way does the closing to have it…read moreright . This is not the company to choose. We had NO say in it and were screwed over. This place takes NO RESPONSIBILTY for anything they do. One month after the closing we get a bill for over $1200 because they FORGOT to pay a HOA Atty fee. "we messed up " was the branch manager's explanation . Now it has not only atty fees but late fees. They said they will turn us in to their legal team unless we pay their screw up !

Peninsula Title made our closing experience go as smoothly as possible. The whole team went above…read moreand beyond our expectations. Communication was smooth and it was truly a pleasure to work with everyone at Peninsula. I would recommend this title company to anyone looking to purchase or refinance with my eyes closed. The office is beautiful and comfortable, and everyone we came across was friendly and helpful. Thank you, Peninsula Title! You guys are the best out there!

it's a company that doesn't properly attend to its new clients, I was recommended by some friends…read morethat Maria Pablos owner of the company would help me on a Title issue and this lady never saw me or attended me. She sent me an employee who actually with bad character; to attend me outside the premises, she sent me to say she didn't have time for me and to be another day. I believe that this action was a lack of prophetional ethics and I do not recommend their services.

We were all incredibly impressed by Luciano's professionalism from the very beginning. His always…read more"going the extra mile" was felt immediately. Luciano is extremely attentive to detail, knowledgeable, and a pleasure to work with. He went above and beyond to make our lease experience unstressful and easy. He never left any question unanswered and always responded promptly and efficiently to every single inquiry we raised. We could not be more satisfied with his outstanding customer service. We would highly recommend him to anyone. Osmar Rodriguez / Cosmetic Dermatology, LLC - Dr. Brandt Skincare

Tracy Lowe is such an amazing agent to work with! I made the decision to be apart of the Kaizen…read morefamily, and I have never been happier that I made that decision! I highly recommend Kaizen Realty!

I am extremely disappointed with the customer service provided by this property management company…read more From the start, communication has been inconsistent and frustrating. Calls often go unanswered. When you do try to call, no one answers, or you are left on hold for hours sometimes up to two hours only for someone to finally pick up and then hang up the call. It is incredibly unprofessional and disrespectful of people's time. Even when you manage to speak with someone, it quickly becomes clear that no one in the office is actually able or willing to resolve the issue. You are passed around or left without any real solution. What is even more concerning is that this company withdrew an association payment directly from my bank account without my authorization. I do not have automatic payments set up, and the payment was not even close to being due. There is absolutely no justification for taking money from someone's account under these circumstances. This is a serious breach of trust and raises major concerns about how they handle residents' financial information. the staff shows little to no empathy or professionalism when addressing concerns. Instead of feeling supported as a resident, I feel ignored, disrespected, and taken advantage of. Overall, the level of service provided is unacceptable and far below basic standards for property management. I would strongly caution others against doing business with this company.

No one answers the telephone and the voicemail box is always full…read more They are unresponsive, even towards owners of properties.

very nice and personable = polite and professional good people Hope to do business and get…read moreacquainted

Amy is awesome. She is very helpful, knowledgeable and easy to talk to. She even gave me some…read moregreat advice for my sister-in-law who is to trying sell her designer clothes quickly before an unexpected move. Definitely give her a call she wont steer you wrong!

I waited 30 Days to post this review to give Benjamin the benefit of the doubt, to give him a…read morechance to prove his word as a property management company but here is the proof that he is a SCAM artist. I believe that Icon Realty was involved in hacking my bank account. I leased an apartment in the heart of las olas/Fort Lauderdale from December 2016, from Atlantic loft llc. I agreed to pay a 2 month security deposit of $2400 as well as first, last and security (pretty standard) got my key, etcétera. After 2 different companies handling our property, ICON Realty came in January 2020 and revamped property by implementing a ***online payment service ***** aka , a way to get into your bank account. I questioned who this is and why I had to use this system to pay, not only to be replied with "It is our new system and you have to use it, you must pay rent this way or consult your attorney" As I went ahead and used it but decided to not renew my upcoming ending lease of 3/30/20. I emailed, texted and explain that I would not be renewing the lease because not only I don't trust the payment system, I had a very difficult time communicating with Benjamin (who by the way runs the whole thing). He ignored all my calls and the ones he replied, he did very rudely. I promptly moved out on schedule and handed him the keys along with my original lease agreement. He took the keys and said that He did not have a refund and I would need to wait 30 days to receive one on the mail. Now 30 days later. My bank account has been HACKED and bank investigated the multiple charges leading back to that January rent payment. I have been getting random withdrawals from different wiring entities totaling over 1k so far. Due to covid19, I can not yet file a claim in court. And the reason I am writing this is to WARN tenants and landlords about companies like this! I am attaching the refund check I just received. What a joke! See you in court.

Benjamin & Icon Realty have been wonderful in managing our Florida property. He is always…read moreresponsive and proactive in getting ahead of any issues. We appreciated the constant communication during the process of finding a tenant, as well as his frequent check-ins once the tenant moved in. Would absolutely recommend him!

Cristina was recommended to me by a friend. I could not be more pleased with her professionalism…read moreand expertise. It was a difficult situation with multiple beneficiaries and an overstuffed and outdated townhome. Cristina met with me and some of the beneficiaries and discussed our options. She provided resources for the work to be done. You are not only hiring Cristina, but her team. All are exceptional professionals. The townhome went live on Tuesday night late and we had 11 OFFERS by the next day. Superb results! Cristina follows the sale all the way through and is very thorough and accessible. I recommend her highly. Linda W.

RES is a company you can trust. They have been in business for many years and they helped me find…read moremy home. I am very happy and pleased with their services.

Lynn was without a doubt a blessing. I came across her information while searching for a…read moreprofessional Photografer for my Business cards and marketing material. I wanted a picture that would portray me in a professional setting and Lynn knocked it out of the park. Lynn is Efficient, Quick (I needed the pictures urgent and she accommodated to my needs). Responsive- every call/ email / text. Her studio is perfect, Great lighting Wardrobe styling if needed. She knows what she's doing- she listens to your ideas and enhances it with her magic eye A total pleasure to work with! Thank you Lynn

Lynn is truly THE BEST. As a photographer Lynn is an…read moreincredible creative professional. As a human being she is kind, warm, easy collaborate with and brings out the best in you. I cannot recommend Lynn enough.

The webinar on Condo Board Meetings was very thorough. It brought up many issues that our board has…read morefaced in the past. One issue that has been a challenge is when a particular few owners are repeatedly disruptive during our Board Meetings. They behave inappropriately and unprofessionally and become hostile at every meeting. We have been advised to simply thank them for their input and gently move on. Hearing about Civility Codes for meetings and whenever in common areas is brilliant. It just so happens that we are in the process of updating the Condo Rules & Regulations and will be discussing it with the other board members. The questions that the attendees asked were thoroughly answered by the Speaker during the webinar. Under FL State rules, board members must take a course each year. I would gladly attend another one of Affinity's webinar. Well done. Thank you.

Absolute garbage. They recently were kicked out of a condominium complex in Boca Raton where my…read moremother lives. To say that they were unresponsive is being polite. The property manager was completely useless. If you were thinking of using this company, you should have your head examined. Didn't respond to emails. Didn't respond to phone calls. Had a terrible attitude. Owner has tried desperately to work with her but they wouldn't even give us a new CAM. The property has already started to decline in the less than one year that they were managing the property. Property values dropped as well.