I had the pleasure of working with Steff from Oceanside location entirely over email, and I was truly impressed. Every message she sent was prompt, clear, and thoughtful -- never once did I feel like I was waiting or left in the dark. What stood out most was how warm and personal her communication felt, even through a screen. She has a natural ability to make you feel heard and valued, which isn't easy to achieve over email. Professional, friendly, and always on top of things -- Steff is a genuine asset to the Avalon team! read more

Brandie was extremely helpful in resolving a confusing HOA overpayment issue for me. She was pleasant, patient, and immediately knew how to handle the situation. I truly appreciated her help and the excellent customer service she provided. read more

Julio was very responsive . After months of not receiving a reply for a work order , he quickly resolved the issue . He got me the information I needed that same day . read more

Steff has been very helpful. Thanks for the great communications. Come to the Oceanside office if you need help or questions in person. read more

Avalon Management is providing services to our Rancho del Oro Community in Oceanside CA for few years back. their effort is great and our community benefits from a fresh and useful environment for all of us. Thanks. read more

RUDE isn't against the law, allegedly. But this management company rep is the standard bearer for rude. I went to a meeting (the only homeowner present) "you have three minutes", said the management company rep. The board would not respond to me when I asked a question. Evidently, the management rep told them not to respond to a homeowner. When I asked why a rule was't being enforced and read directly from her email that says: "....not being enforced". She said: "exactly what it means". I said I didn't understand, she said: "....you have 1.5 minutes". 25 years at this community. They are not enforcing the rules. My only option is to request a mediation so I can have longer than three minutes. I went to the meeting for a resolution and got rude responses and no resolution.....AND THE BOARD MEMBERS JUST SAT THERE. How embarrassing for you! If the HOA is reading this YOU SHOULD BE ASHAMED OF YOURSELVES FOR LETTING THIS MANAGEMENT COMPANY BULLY YOU. I'VE BEEN YOUR NEIGHBOR (some of you) FOR 25 YEARS AND I CARE ABOUT OUR COMMUNITY NOT TURNING INTO A PARKING LOT. SHAME ON YOU. 3 OF THE BOARD MEMBERS ARE ON THE BOARD BY DEFAULT because nobody wants to run for the board. Trash cans visible, garage doors open, dogs running loose! I ran out of time asking why they are allowing our beautiful community to look like all the others in California. Why go to a meeting if not to get something resolved? Mediation is the only remedy which is really too bad when they could have apologized and said we understand and will do everything we can to resolve these issues. Being KIND is a better choice. Being a bully is pathetic and very unprofessional. They don't want homeowners at the meetings, clearly. We don't work for you, Avalon. You work for us. How would your boss like you representing his company aggressively and being unkind. It isn't a good look, ma'am. read more

Julio was a pleasure to work with throughout the process. He was extremely responsive to our needs and handled our architectural improvement application and subsequent appeal with exceptional efficiency. His professionalism, attention to detail, and commitment to providing excellent service were truly appreciated and a refreshing experience. We look forward to the opportunity to work with Julio and Avalon Management again in the future. read more

A 5 Star Review Team Avalon Oceanside; Especially to Kierstin; the property manager for Heron Bay / Spyglass Hills in Carlsbad; she quickly and effectively responds to our requests with professionalism and provides excellent service. Respectfully; Bruce & Sara Spyglass Hills Carlsbad CA read more

Steff Camper is such a pleasure to work with. He's competent and efficient. Makes everything hassle free.

Avalon Management team has provided exceptional customer service for the last 10 years to me and my family. Melissa Brown has been the key driver in this flawless "Team" performance! Great Work by the entire staff! read more

Daniel Fregoso and Chloe Holder helped me out with an issue and kept me posted along the way.

the 2nd coming of Soviet bloc style management. petty bs violation notices for anything and everything, with no historical knowledge of our community. our roof was damaged and in emergency, we had to lay a tarp until roof work could be done. 1wk. and in back of house and not seen. violation. water damage of interior is being repaired now. Avalon claims I need permission to repair the interior. We aren't changing exterior of home and don't need permission from anyone to repair the interior. a small roofing debris trailer was in driveway for 2days While roofing was being done. We got a violation notice. I put up a 12x12" welcome home sign in son's window for 2 days. We got a violation notice and told to clean window. The sign was on paper. Window was clean already. Avalon ignores the vibe and comfort of our community that we've worked on/out issues over last 30yrs. Avalon is a modern day Soviet bloc. read more

Just want to give a big shout out to Daniel Fregoso of Avalon. We had a giant death bloom on an agave plant just outside our fence and we were concerned it would fall and damage the fence and gazebo in our yard. I reached out to Daniel and was so impressed with his quick response and follow up. His team skillfully removed the bloom, which was over 25 feet, and removed the dead plant with care. He is a great asset to your company and an absolute pleasure to interact with. read more

Unwillingness to work with long-time homeowners for supposed "hard costs". The association doesn't provide much value to residents within our location. As evidenced by some other comments, not surprising. read more

Kiersten in the office always responds right away and is very helpful. The people who manage and maintain Rosalena do a great job. It's a blessing living here and having the area kept so nice and secure Craig and Libby Johns read more

Worked with Amara Thomson on getting my new architectural plans reviewed by the HOA Architectural committee. She was super responsive and helped make this process smooth and efficient for us. read more

I want to thank Yidara from Avalon for doing such an outstanding job. Because of her & others at Avalon my community of Arrowood likes immaculate. This was the reason we bought in the community of Arrowood in Oceanside. Yidira is a big reason why. She keeps our beautiful community beautiful always which is very hard to do but she does it! Thanks again, Guy McCord read more

Kierstin Avalos is outstanding. She always responds to our requests/inquiries. She is polite and always helpful in her suggestions/direction to help enlighten us or guide us through an issue. read more

Avalon Management is the best management group to handle our community Pacific Ridge. Whether it's to quick and timely responses and or assisting with fixes within the community and or submitting in requests to our board, the turnaround time on services are requested are done with quality. I haven't had the pleasure of working with the entire team, but every single interaction is great. Special shout out to Steff C. for helping me streamline items needed that were missed to get the quick approval from our board. Appreciate you and the entire Avalon Management team! Thank you! read more

This is the worst HOA! Where do I begin? I have lived in my home for over 13 years. Working with Avalon management is a complete nightmare. I pay my dues and have never asked for anything until recently. We have a HUGE tree that was planted in our front yard by the HOA. The tree has grown so big that it is touching our roof, allowing rodents to have access to our roof. The tree drops tons of seeds and leaves on our roof and solar panels and clogs all of our gutters. I have had three people look at our roof, and they all said the tree needs to be cut out or cut back. I have been asking the HOA to cut the tree back for over 6 months. I have sent multiple pictures, emails and an explanations. My email got passed around to multiple people, and and I was told that they would have the tree cut back when they did the neighborhood tree trimming . I waited and waited. The day came. The people were here to cut the trees, and I asked if they were cutting the tree in our yard and they said they had no orders to do that. I reached out to the HOA again, and was basically blown off then transferred to a manager who told me they were in touch with an arborist. Again I waited and waited. They finally got back to me and told me that the arborist said that the tree would be lopsided, and it would damage the tree . I said what about the damage to our roof, solar panels, panels, and gutters? They said what damage has been done? What damage needs to be done? The tree is touching our roof and even if it wasn't it is dropping leaves and seeds onto our roof. Our rain gutters are completely clogged and the tree needs to be trimmed back. The absolutely refused . Many people in our community cannot stand this management company ! They are absolutely terrible and this is not how management companies work. I have family and friends that work with other management companies and they take care of things immediately. I am so disappointed in Avalon Management !! They are the WORST!!! read more

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Daniel was very responsive and helpful. He helped us recover a lost recycling bin and with removing a safety hazard.​

Vindictive, lack of common sense approach, can be discriminatory, lacking any transparency and accountability. I hope those raving about them have a great experience and it stays the same not the experience we've got. Will avoid naming any individuals after all its the company culture and individuals may not have much of their own. read more

I recently contacted the HOA management via email regarding an issue with our recycling bin. I received a response quickly within less than an hour. The staff member, Daniel Fregoso, was very polite, professional and efficient. He coordinated with WM immediately and provided clear instructions to solve the issue. It was a pleasure working with him. read more

Julio was very helpful when processing a request, with efficient and clear communication.

I had a predicament regarding trees of my neighbor. I was planning to trim the leaves/branches hanging over inside our fence. I don't want an altercation or hear some words that is not pleasant to the ears that's why I was planning to shoulder the costs of trimming. But it with the help of Mr. Stephen Camper, he made my life easier. He did take over my problem and it's no longer my problem. He resolved it very quickly in just a wink of an eye. Mr. Camper is an asset to Avalon Management. He knows and an expert on his job. He is very Knowledgeable about his job. Please hire more people like him. He is very dedicated on his job. I really appreciate him and Avalon Management read more

Avalon Management - Property Management Near Me - Oceanside, California

Both times I needed something from Avalon, they were quick to respond and solve my problems :-) I would like to offer a special thanks to Steff Camper for a job well done! I did leave another review on Google, but I wanted his company to know he was polite, knowledgeable and professional. Once again, thanks to Steff! Signed fat & bald read more

Avalon managementt provides 5 star service on every level. As a condo owner in Carmel Valley since the 1990's I have had first hand experiences with a number of condo management companies. Avalon far exceeds the others starting with their president, Mark Johnson, to our incredibly effective Avalon representative Chloe Holder, Avalon escrow officers and more. Avalon is simply in a league all their own! Don't settle for less! read more

I give Julio Chavez 5 stars and two thumbs up for his great customer service, his professionalism, his willingness to help, and his follow-up skills. It was a pleasure working with Julio. Thank you!!! read more

avoid this place at all costs. please find anohter company to manage your community. super unresponsive and lack of communication on everything. horrible. unprofessional. management needs to do better. garbage. read more

Avalon Management - Quality of work - Property Management Near Me - Oceanside, California

Big shout out to Julio Chavez at the Oceanside office!! As the Billing Coordinator for a local landscape maintenance company, I submit requests for Work Orders to be approved so we may bill. Julio has always had a very positive attitude and willingness to help. I like to call him my "Lightening McQueen" because the work orders are processed so quickly and efficiently. This allows me to continue processing my billing and keep our accounting accurate and current. I appreciate you, Julio! Keep up the awesome work. read more

I have had the pleasure of communicating with Sara Rivas, who is the Property Manager for the Villages of Rancho Del Oro, Oceanside office. I am most impressed with her professionalism and promptness in returning emails. She has a wealth of HOA knowledge, and has a genuine interest in helping the RDO community shine! Thank you for your assistance Sarah! Most residents are not aware of the monthly compliance tasks that are assigned to Property Managers, it is not an easy job! Our community truly appreciates your dedication, especially me! Gail K. Alacima HOA President read more

Steff and Chloe were both a pleasure to work with. They were responsive, attentive and helpful.

Laura Morales and her team at the Oceanside office is quick, efficient, and very very helpful! When there is an issue she cannot assist me with (which happens rarely) she guides me to someone who can and issues are resolved in a timely manner. Appreciate all the hard work this office does to assist homeowners! read more

Barbara Printz of The Avalon Management Group is a pleasure to work with. She is responsive, patient and informative. Her easy-going demeanor makes dealing with difficult situations tenable. read more

Christina and Melissa are awesome, respond quickly, patiently try to please everyone. They have been doing a great job for Arrowood Community. read more