Absolutely vile and disgusting place. Husband was staying elsewhere in leeds and I was visiting. Booked a single room for just myself and the staff accused him of staying over when he didn't. Manager was watching us via CCTV for entire stay. Both Manager and Hostess were rude. We are an interracial couple and it seemed they had an issue with the fact my husband is black. Racist. The room was disgusting. There period blood on the bed sheets. A hoover was left in the hallway and pieces of it on the stairs which I tripped over and got no apology. She just attempted to blame the guest next door. Constantly harassed by the staff during the time I stayed. Unable to relax. Woman was argumentative. Tried to say my husband couldn't visit me there and it was in their rules. No such thing in their rules it was merely the fact we an interracial couple and they didn't like it. Husband phoned the Manager and he threatened us with the police if we didn't check out at 10:30am when check out was 11:00am and accused him of staying over when husband said check the CCTV then he hung up the phone. Felt had no choice but to check out early. The rooms are disgusting. The place stinks. I don't think they have ever used air freshner. The bed was rock hard. The radiator was leaking, there was condensation on the windows, ripped wallpaper, carpet was a tripping hazard, water damage on the walls. The breakfast was vile and all microwaved rubbish with a bowl of cheap beans and a rubber egg. The Manager came back upstairs with a sausage on my place, which was random for my husband. My husband refused it as he thought it was odd just 1 sausage on a plate and she said she had just cooked it for him. He took it and was poorly the next day with a bad stomach and believe she poisoned him on purpose. Do not stay in this place. I asked for a refund for the terrible way we were treated and was refused. Manager was sat in the room next door and the hostess lied and said he was in a meeting. No refund was given. Have no regard for customer service whatsoever. Never been treated so badly in anywhere we have stayed. The place is vile. There were even chicken bones all over the floor by the front step. Disgusting, thieving, racists this place! read more